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Ocado Reviews

Reviews and experiences from TopCashback members who have shopped with Ocado. Log in to review

Ocado Reviews
	Amazing service! No issues tracking the cashback and paid quickly, very happy
	andymc4232 \| 08 Jul 2015 Report Abuse
	Reliably quick.
	Marcvs002 \| 29 Jun 2015 Report Abuse
	Cashback on first order payable after ~5 weeks. No problems.
	S_Trying \| 11 May 2015 Report Abuse
	Tracked super quick at £6.30 but then went to 0 - despite me using the TCB new customer code it seems they have decided not to honour it - Delivery was late anyways so two reasons not to use them again
	Lombear \| 11 May 2015 Report Abuse
	I made my first purchase and wait for my cashback. Cashback amount was £0.00. I lodged a missing cashback claim and waited for 3 months. The outcome was declined from Ocado. Very Disappointed and not happy
	LostHope \| 22 Apr 2015 Report Abuse
	Rubbish!! Supposed to be fast paying! Has been 2 months since purchase now and still waiting. Claim made but told may take months!!
	mummy34 \| 07 Apr 2015 Report Abuse
	Cashback tracked and paid, no issues.
	DannyE \| 04 Mar 2015 Report Abuse
	I have to back up what some of the other reviewers have stated, seems Ocado like the extra business this clearly brings to them but don't like paying out. £6.30 it should have been and that number stayed there for about 2 weeks on my account before switching to 0.00. I know it was no fault at my end because I read additional info and followed it to the letter. Shame on you Ocado. It is sad they feel the need to do this because their service is good and food lovely.
	colette1980 \| 20 Jan 2015 Report Abuse
	Tracked at £6.30 then went to 0,00 won't be using again.
	leedsowl \| 20 Jan 2015 Report Abuse
	I ordered for the first time. The delivery was smooth. However, I did not receive the cashback as advertised. I submitted a missing cashback claim and it was refused.
	Lin71 \| 14 Jan 2015 Report Abuse
	Great delivery etc but cash back has not been payed on 2 accounts i have mine and the wifes..........Not impressed
	tommytucker2008 \| 01 Dec 2014 Report Abuse
	Cashback declined due to 'Voucher code used'...but the site says 'Use these voucher codes and still get cashback for a double saving'...
	bluemello \| 01 Dec 2014 Report Abuse
	I've ordered large quantity of same product and I got all of them . No missing items and no need of substitute, therefore happy customer. Highly recommend. Cashback tracks without problem.
	Lily_zhao \| 27 Nov 2014 Report Abuse
	Avoid. Cashback went to Zero. Never got a penny. Don't shop just for cashback as you probably won't receive it!
	luap7 \| 14 Nov 2014 Report Abuse
	Cashback initially tracked but went down to 0. Just like others have said. It's probably a good idea to look at the recent reviews of the merchant as Topcashback shows the top reviews at the top by default.
	bola3935 \| 25 Oct 2014 Report Abuse
	Cashback tracked initially, then went down to zero. Tried claiming it a second time, no joy.
	fmmendo \| 23 Oct 2014 Report Abuse
	Tracked initially then went to £0. Refusing to pay out and won't say why. Will not use again
	\| 10 Sep 2014 Report Abuse
	As others have said, initially CashBack tracked but then it went to zero - I followed everything to the letter and was a new customer - not happy
	hevster1 \| 01 Sep 2014 Report Abuse
	Should have paid out £6 cashback , but registered as £0.00. Top cashback chasing, but not looking hopeful. Problems with four other top cashback merchants at the moment.
	philbut \| 11 Jul 2014 Report Abuse
	cash back claim has been declined with no clear reason, they just say it is not right, it is shame to hear reason like that, will not buy from them again!
	lili948576 \| 15 Jun 2014 Report Abuse
	As per other comments. T&Cs adhered to, yet despite initially tracking, cashback drops to zero. I do wonder why some companies even bother offer cashback.
	Jaaaaaaaamie \| 11 Jun 2014 Report Abuse
	Waited months for the £9.00 expected cashback from this merchant after having to place a manual claim because it tracked incorrectly at £0.00 and now I have been told that my cashback has been declined even though I spent a lot of money with the merchant and it was my first grocery order and no voucher code was used! I will not be shopping with Ocado again and I have complained to Ocado regarding this matter.
	\| 11 Jun 2014 Report Abuse
	No good, no cash back.
	sanchosser \| 14 May 2014 Report Abuse
	Cashback not logged. manual claim made. it was later refused due to terms and conditions not met.....? to me that sounds like you have met terms and conditions so therefore we aint giving you cashback cause its to much money to offer in the first place, it was just used to hook and line you in. Waste of time not worth the disappoint of having £6+ refused. Wont even shop with them anymore. The whole point of shopping with other supermarket providers is to save a buck and to know you've had a good deal.
	Kane1980 \| 14 May 2014 Report Abuse
	Placed an order and tracked back ok, But after a few weeks went to £0.00. be warned.
	huang88 \| 30 Mar 2014 Report Abuse

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