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Park and Go Reviews

Reviews and experiences from TopCashback members who have shopped with Park and Go. Log in to review

Park and Go Reviews
	Was left waiting at the airport for the vehicle to be collected, for 15 mins despite calling as advised. Return trip again had to wait for 30mins for vehicle to be returned. It took nearly 10 mins for the phone to be answered for us to advise them that we were back in UK. The whole purpose of using the service was to ensure quick and prompt changeover from car to airport and back, as we were travelling with young children and did not want to use the park and ride services. Cash back also refused, as discount code was used, but no mention of this at the time when booked.
	thedriver \| 13 May 2011 Report Abuse
	The service was fantastic, prompt and reliable and made the whole experience really easy!
	\| 08 May 2011 Report Abuse
	Tracked the same day and confirmed really quickly too. Will definitely be using again!
	Jenny_J_ \| 06 May 2011 Report Abuse
	Tracks and goes to confirmed superfast ( 3 hours), and no problems with any part of the service ...have used many times and had 0 problems with the cashback...only charge 89 p for using amex as well.. Holiday autos are similar price but a lot lower cashback..
	RayC \| 04 May 2011 Report Abuse
	This Merchant does not allow you to claim both cashback and discount and does actually state this. Got great cashback on two vehicles booked and the service was excellent .There are thousands of customer reviews on each of the car parks they offer which helps you select the right one
	\| 03 May 2011 Report Abuse
	Good product and was overall the cheapest. As with many similar sites Park and Go are a broker so don't actually own any carparks themselves, which means the overall product that you get will depend on who the actual provider is. Like everyone else, I used a discount code and this was used as an excuse not to get cashback, they didn't even tell me until 18 months later. Don't use if you soley want the cashback.
	MikeSmith101 \| 28 Apr 2011 Report Abuse
	I used a discount code so was not entitled to cashback. This was not advertised as being the case when purchased so think that is a bit of a con to get you to buy! Parking convenient frequent running coaches, comfortable no problem there. When we collected car it was filthy with dust and dirt honestly we had to clean the windscreens before we could drive away. Very disappointing as the car had only been cleaned 3 days before.
	missfroggy \| 21 Apr 2011 Report Abuse
	I would recommend park and go as i a great way to travel and when you come back you car is there waiting for you it saves on taxi fares
	saleemsiddique \| 11 Apr 2011 Report Abuse
	As others have said you can either use a discount code OR try to get cashback but not both. I used a discount code when I booked parking for two cars last July but have only just been told that there will be no cashback due to using the code. Other than that the service we received was smooth and trouble free and the cheapest even without cashback.
	jt57 \| 11 Apr 2011 Report Abuse
	Good cashback, cheap parking (cheaper than long stay car park for my stay), and amazingly convenient service.
	\| 05 Apr 2011 Report Abuse
	Excellent service received dropping off car and when picking it up. Very friendly drivers.
	munissg \| 05 Apr 2011 Report Abuse
	Another example of a company offering cash back but when it comes to paying it declines the claim because park and stay is not eligible for discount. Would never us them again.
	allanp \| 02 Apr 2011 Report Abuse
	Two claims declined over a year after they were submitted. One as discount code was used (although this wasn't mentioned anywhere before booking) and a 2nd which they claim was duplicate booking (how I have no idea). Cheap car parking but no cashback!
	Fishguard \| 01 Apr 2011 Report Abuse
	They do not pay cashback if parking includes hotel stay. This is not mentioned anywhere and has taken nearly 6 months to get an answer on missing cashback.
	Brian_P \| 30 Mar 2011 Report Abuse
	they never pay u caskback, turn away pls
	sbwsbw \| 30 Mar 2011 Report Abuse
	do not use if you want cashback!
	coupe1919 \| 30 Mar 2011 Report Abuse
	Dreadful. Not only have they declined my cashback, (almost six months later), but when returning from our holidays, everyone pushed and shoved to get a seat in the van. We waited patiently and as all the seats were taken, my wife and I (both retired) were 'invited' to sit on the floor, amongst the suitcases, in the back of the van. No seatbelts, with suitcases falling in on us. Humiliating and undignified. We were treated like cattle. What a way to end a lovely holiday. Be warned.
	duskcity \| 30 Mar 2011 Report Abuse
	Almost a year on and I, like other TC members, are still yet to receive my cashback. Very disappointing; please don't rely on Park and Go to give out cashback
	pinkdoodles \| 24 Mar 2011 Report Abuse
	Never tracked, submitted a claim followed by two nudges, still no cashback.
	gilltess \| 16 Mar 2011 Report Abuse
	Really terrible cashback experience with this merchant - did not track so had to submit a missing cashback claim and then they refused to pay up for no good reason. Topcashback were really helpful and compensated me as best they could but Park and Go were really poor, would not bother with them again.
	Juliamargaret \| 16 Mar 2011 Report Abuse
	Extremely easy to use website. Very quick cashback!
	\| 14 Mar 2011 Report Abuse
	Excellent service takes all the stress away well worth doing have used service before and would definately recommend
	sarahpowell \| 08 Mar 2011 Report Abuse
	The proof-of-the-pudding is yet to come - booking airport parking really easy and very good value, but we haven't gone on our hols yet so can't comment on customer service fully.
	\| 31 Jan 2011 Report Abuse
	Made 3 bookings late last night and all 3 tracked this morning. Hope the parking service lives up to the ease of booking. NOTE you can only have EITHER cashback OR a discount code and NOT both - it's in the Terms & Conditions that you are supposed to read before confirming the booking.
	Lorraine_Sumner \| 25 Jan 2011 Report Abuse
	booked car parking at east mids 3/11/2010.not tracked yet after 11weeks.so far not good.
	walnut \| 18 Jan 2011 Report Abuse

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