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Get up to 1.11% of your purchase back
when you shop with Robert Dyas

Robert Dyas Reviews

Robert Dyas have achieved a four-star rating on TopCashback for a variety of reasons, including the items they sell, the service they provide and their fast delivery methods. Feedback provided by our members mentions the great products on offer and their “vast range”, while customers are also impressed with how swiftly their purchases arrive, with one highlighting a “seamless click and collect service” and another the fact an order arrived within a couple of days of placing it.

Value for money also seems to be an important reason why people have chosen to leave a good review. Members mention them being half the price compared to other retailers and the fact they bought items which were on a buy two, get one free deal. Regarding cashback, many members have comment on it tracking correctly and becoming payable quickly, with one customer saying they would “buy from Robert Dyas again as the cashback was very quick.”

The feedback is very similar on Trustpilot, where they have a three-star rating. Their customer service comes in for praise, with one reviewer saying they arranged within three minutes the replacement and collection of a faulty kettle. Again, the choice of products and delivery timescale are some of the reasons for positive feedback being left, while one regular customer states that the “quality of the products here are great. Have been using them for a decade now”.

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Robert Dyas Reviews
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Rejected without reason
Wouldn't bother using these for cash back (pathetic as it is) they rejected my claim without any reason.
  Brian_Wilson | 26 Oct 2024 Report Abuse
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Rejected for no reason
Please remove this retailer from this site as they refuse for no reason, see other reviews.
  Craigm8689 | 16 Oct 2024 Report Abuse
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AVOID - GO TO B&Q OR ELSEWHERE ALWAYS REJECT
As above states and looking at other reviews below, this company rejects claims, seems like they are on here to get you through the virtual door then reject your claim, AVOID!
  mrstretchadams | 20 Sep 2024 Report Abuse
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Constantly rejects my cashback. I won't bother with them anymore.
Constantly rejects my cashback. I don't think I've ever had a successful one. No incentive for me to shop with them when others actually accept and payout as advertised. I won't bother with them anymore. Neither should you.
  ZetaZee | 13 Sep 2024 Report Abuse
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do not buy from these scammers
**AVOID LIKE THE PLAGUE** spent over £1700 and declined for no reason.
  jasontsang1982 | 15 Aug 2024 Report Abuse
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Declined cashback
No obvious reason why cashback was declined
  Scareware | 18 Jul 2024 Report Abuse
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Yet another one star added to the 'declined for no reason'. Poor.
Yet another one star added to the 'declined for no reason'. Poor. Seems to be an ongoing trend.
  spencerc | 17 Jul 2024 Report Abuse
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Cashback Declined
Cashback declined for no obvious reason. All tracking fine and then ....declined.....
  timrat4d | 17 Jul 2024 Report Abuse
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Declined cash back with no reason
Declined cash back on a genuine purchase, no reason why was given. Won't be buying from them again
  Ahundredbiscuits | 01 May 2024 Report Abuse
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Declined cash back with no reason
Spent a lot of money with them and they declined the cash back for no reason. Won't be buying from them again if they can't honour this.
  Ahundredbiscuits | 22 Mar 2024 Report Abuse
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No problem
An easy and convenient collection and ordering process
  simonmacf | 13 Feb 2024 Report Abuse
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Fab
Great value, good delivery
  Beany2 | 01 Jan 2024 Report Abuse
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no
good pay out
  H2FoaJ4BN | 04 Oct 2023 Report Abuse
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Cashback tracked just fine
Can't fault the cashback experience. Product quality is a bit hit and miss unfortunately, but that is not what I am reviewing here and never had an issue with returns.
  mustermark | 19 Feb 2023 Report Abuse
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Fast and easy transaction
  James Wrighton | 07 Feb 2023 Report Abuse
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Ok. Had to chase, and can't see why they needed my birthdate and full name and address to check my order!
  Feverfew | 01 Feb 2023 Report Abuse
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efficient staff and easy to purchase online
  byronfung | 30 Jan 2023 Report Abuse
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Good incentive to purchase goods
  Perkypauline55 | 09 Nov 2022 Report Abuse
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Declined for no reason.
  Elmlaw | 04 Nov 2022 Report Abuse
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easy to sign up to will recommend
  Tadworth | 01 Oct 2022 Report Abuse
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Fantastic deals and quick delivery and easy to get cash back just shop though top cash back and boom done
  crystal_crit | 03 Sep 2022 Report Abuse
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They refused to pay the cashback despite me spending a large amount of money with them. Very dishonest, I will not shop here again. AVOID
  mercury84 | 22 Mar 2022 Report Abuse
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Competitive pricing and good product. More staff at Click and collect would be useful!
  Eliza41 | 27 Feb 2022 Report Abuse
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Please be careful when purchasing products at Robert Dyas as I recently purchased a kettle which was £10 over the manufacturer's recommended retails price, when I spoke to the sales assistant and the only support they both explained I should of shopped around! I will certainly do that in future and not have Robert Dyas as a option!
  Michael Rixon | 23 Feb 2022 Report Abuse
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Declined for no good reason
  jdybnsn | 22 Feb 2022 Report Abuse
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