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Get up to 1.11% of your purchase back
when you shop with Robert Dyas

Robert Dyas Reviews

Robert Dyas have achieved a four-star rating on TopCashback for a variety of reasons, including the items they sell, the service they provide and their fast delivery methods. Feedback provided by our members mentions the great products on offer and their “vast range”, while customers are also impressed with how swiftly their purchases arrive, with one highlighting a “seamless click and collect service” and another the fact an order arrived within a couple of days of placing it.

Value for money also seems to be an important reason why people have chosen to leave a good review. Members mention them being half the price compared to other retailers and the fact they bought items which were on a buy two, get one free deal. Regarding cashback, many members have comment on it tracking correctly and becoming payable quickly, with one customer saying they would “buy from Robert Dyas again as the cashback was very quick.”

The feedback is very similar on Trustpilot, where they have a three-star rating. Their customer service comes in for praise, with one reviewer saying they arranged within three minutes the replacement and collection of a faulty kettle. Again, the choice of products and delivery timescale are some of the reasons for positive feedback being left, while one regular customer states that the “quality of the products here are great. Have been using them for a decade now”.

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Robert Dyas Reviews
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Purchase didn't track, despite following the correct procedure
  Ollieb1986 | 14 Apr 2016 Report Abuse
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Easy. Fast. Proper job.
  Wonkey1977 | 28 Mar 2016 Report Abuse
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Last two transactions not tracked
  credington | 27 Feb 2016 Report Abuse
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Great thanks
  Jk2447 | 25 Jan 2016 Report Abuse
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Thank you.
  simonpriest | 22 Jan 2016 Report Abuse
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Item didn't track, raised a claim but no cashback received
  Ollieb1986 | 17 Jan 2016 Report Abuse
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didn't see the cashback. What really annoyed me was that the item I bought had already been registered on the manufacturer's site so preventing me from any discounted products (which I would have bought. Fraud, I suspect.
  diesel61 | 12 Jan 2016 Report Abuse
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Transaction registered and cashback received quickly
  vledinskaya | 08 Jan 2016 Report Abuse
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Great products at competitive prices. Excellent service and delivery.
  pcradock | 15 Dec 2015 Report Abuse
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good service quick delivery
  trish_lloyd | 13 Dec 2015 Report Abuse
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immediate tracking at the correct amount
  Muzajz | 11 Dec 2015 Report Abuse
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quick and easy!
  morningdew | 24 Nov 2015 Report Abuse
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Always straight forward with no lengthy delay.
  hollykins | 28 Oct 2015 Report Abuse
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I had problems paying with my card, so I ended up paying with paypal. Apart from that, the delivery was very quick and the tracking of the cashback was instant.
  morningdew | 16 Sep 2015 Report Abuse
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Will not be buying from them again, cashback refused for absolutely no reason. Made a purchase and followed all the rules.
  maggiemay60 | 25 Aug 2015 Report Abuse
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Cashback refused, be aware as there was no small print when I ordered!
  amandaterry | 20 Aug 2015 Report Abuse
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The service I received was excellant.
  Jens1984 | 10 Jul 2015 Report Abuse
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Beware using combined TopCashback deals on this one! Cashback tracked very quickly, via a 'get voucher code AND cashback' link within TopCashback. Ts&Cs were that you could legitimately use the discount code and still get cashback. However the cashback went from pending at £4 to declined by the merchant because 'buyer used unauthorised code'. Please. Anyway, it's only £4, no-one died. They've just lost all my future custom. Giving them 2 stars because at least the discount code was honoured and was a nice slice off the retail price.
  pyrrha | 23 Jan 2015 Report Abuse
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Cashback declined three weeks later. Not worth the effort to pursue, will just vote with my wallet and take my business elsewhere. Ordered as a collect from store....had to phone store to find out that the product had arrived. Received an email from Robert Dyas two days after I had collected it, to say that my item was in store ready for collection.....hopeless.
  strelitzia | 31 Dec 2014 Report Abuse
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Will not be using this outfit again. I spent ££58.93 and they have refused my cashback for no valid reason. Included in the purchase were 2 pairs of gardening gloves which they advertised on a BOGOF offer. However only one pair was sent without any reason. When I phoned them I was told they had sold out despite the website accepting the order. Most of their goods are overpriced.Bunch of crooks.
  | 15 Dec 2014 Report Abuse
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Will never purchase from them again as they decline cash back and now i decline using this company.
  ellger08 | 29 Sep 2014 Report Abuse
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slow to ship.Part of order missing.Told by phone I have been refunded.No other information,so will need to check credit card statement.No response from emails.Cashback declined.....waste of time putting in my order,I would be better off going to the shop directly
  Eloise | 10 Sep 2014 Report Abuse
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Awful. Patio set never arrived. Contacted customer services 7 times in 7 days before someone finally called back. Another set ordered. Arrived and was broken. Third set ordered after more contact with customer services finally after a month had full set. Refused to acknowledge my complaint. Then cashback was refused
  wangsbird | 26 Aug 2014 Report Abuse
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initially tracked, then the cash back being turned down and cancelled without any explanation, not realiable...
  jwflora | 07 Aug 2014 Report Abuse
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Bought items - in sale - on 15th Feb. Items delivered quickly, good quality. Used a code to save 10% as it was better value than free delivery. Cashback showing as payable in about 5 weeks. Definitely use again.
  sueg16 | 22 Mar 2014 Report Abuse
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