Get up to 1.11% of your purchase back when you shop with Robert Dyas Join TopCashback Free
Get up to 1.11% of your purchase back
when you shop with Robert Dyas

Robert Dyas Reviews

Robert Dyas have achieved a four-star rating on TopCashback for a variety of reasons, including the items they sell, the service they provide and their fast delivery methods. Feedback provided by our members mentions the great products on offer and their “vast range”, while customers are also impressed with how swiftly their purchases arrive, with one highlighting a “seamless click and collect service” and another the fact an order arrived within a couple of days of placing it.

Value for money also seems to be an important reason why people have chosen to leave a good review. Members mention them being half the price compared to other retailers and the fact they bought items which were on a buy two, get one free deal. Regarding cashback, many members have comment on it tracking correctly and becoming payable quickly, with one customer saying they would “buy from Robert Dyas again as the cashback was very quick.”

The feedback is very similar on Trustpilot, where they have a three-star rating. Their customer service comes in for praise, with one reviewer saying they arranged within three minutes the replacement and collection of a faulty kettle. Again, the choice of products and delivery timescale are some of the reasons for positive feedback being left, while one regular customer states that the “quality of the products here are great. Have been using them for a decade now”.

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Robert Dyas Reviews
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Quick to pay cashback but if you have a problem with your order, the customer service is dire. No one answers the customer service number, you get forwarded to the order line and they immediately refuse to help as they are for orders only (jobsworth!). So you get no joy trying to resolve an issue.
  Brandy72 | 22 Jul 2011 Report Abuse
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Good quality goods and pretty quick delivery
  LLkay | 22 Jul 2011 Report Abuse
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Cashback was great, 8%, very well received! Tracked straight away, and now confirmed. Thanks
  citibadger | 15 Jul 2011 Report Abuse
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brilliant
  susanwhite | 28 Jun 2011 Report Abuse
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Track well, excellent company with an excellent customer service. I have use Robert Dyas many times.
  vickov | 27 May 2011 Report Abuse
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Still awaiting cashback payment after 4 months
  | 03 May 2011 Report Abuse
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Fantastic to do business with.
  | 14 Apr 2011 Report Abuse
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very good
  tiya_s | 31 Mar 2011 Report Abuse
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Excellent product, great price and superb service-fast delivery.......if only they were all like Robert Dyas
  Ricargo | 26 Mar 2011 Report Abuse
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Tracked and confirmed within a couple of days. Slow to dispatch product though - took nearly a week to dispatch
  Chi | 05 Mar 2011 Report Abuse
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Robert Dyas are a reliable online merchant, the items are well packed and reasonably priced, the only downside is i would like my delivery quicker. I will continue to shop with them.
  | 01 Mar 2011 Report Abuse
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We were able to use a discount code on-line that we had got from our local store. However we had to wait about 3 months for the cashback to arrive.
  slarkies | 20 Feb 2011 Report Abuse
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It's now six months since my purchase. The cashback was quickly confirmed but since then nothing has happened and TopCashBack haven't received any subsequent payments from the merchant, and I've been asked to "wait just one more month". I wouldn't take the statistics given seriously as they are long out of date, and I wouldn't expect to receive any cashback any time soon from this merchant.
  rjstockwell | 07 Dec 2010 Report Abuse
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got a feeling this will NEVER pay out.....naff!
  spencerc | 01 Dec 2010 Report Abuse
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Excellent, tracked within 12 hours of purchase!
  | 21 Nov 2010 Report Abuse
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excellent 5stars , quick to track, recommended
  note58 | 20 Nov 2010 Report Abuse
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Did confirm BUT will they ever get around to paying out?
  spencerc | 05 Nov 2010 Report Abuse
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Still waiting for cashback for an order I received in July, so I don't think the statistics posted are up to date.
  rjstockwell | 05 Oct 2010 Report Abuse
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excellent service and fair cashback amount, will definately use again
  Thats_Me_123 | 14 Sep 2010 Report Abuse
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Quickly confirmed, decent cashback rate. Good stuff.
  Rikster | 11 Sep 2010 Report Abuse
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Unhappy. Very very unhappy. Didn't track and when goods finally came after more than the advertised seven days paid for service not all items came because it was out of stock. Will not be using service again.
  Jenfin | 14 Aug 2010 Report Abuse
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Still waiting for delivery of purchase and the retailer has not responded to email requesting information. At this moment not very happy with retailer.
  Thriftyme57 | 31 Jul 2010 Report Abuse
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Prompt delivery and very well packaged
  | 15 Jul 2010 Report Abuse
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Tracked overnight....product delivered 7 days later as per the target date.
  Jabe | 08 Jul 2010 Report Abuse
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Quick delivery
  SPMew | 15 May 2010 Report Abuse
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