Get up to £206.00 of your purchase back when you shop with TopCashback Compare Broadband Join TopCashback Free

Get up to £206.00 of your purchase back
when you shop with TopCashback Compare Broadband

TopCashback Compare Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with TopCashback Compare Broadband. Log in to review

TopCashback Compare Broadband Reviews
	Brilliant Once installed the cash back was authorised very quickly
	MJDixie \| 06 May 2024 Report Abuse
	Waste of time and money when the whole transaction is online I am not sure what is difficulty in tracking. It’s a complete waste of time and somewhere money is hidden and not paid to customers. Waited 5 months now and still no movement
	karpagavinayagam \| 30 Apr 2024 Report Abuse
	Waste of time It’s been one year since I used TopCashback Compare Broadband and I still have no cashback. My missing cashback claim status is still ‘waiting for retailer’. Don’t waste your time, use a different service.
	Ch3wy \| 28 Apr 2024 Report Abuse
	Scam No update after 8 months. Raising claim didn't help at all. I was expecting that TopCashback Compare Broadband would be tracked and paid faster compare to external companies, but this one is worst cashback ever.
	Monikaa444 \| 26 Apr 2024 Report Abuse
	Waste of time Still waiting for cashback after more than 22 weeks despite expected payout being 13 weeks. Raised a support ticket but keep getting the same old excuses.
	wildwayner \| 15 Apr 2024 Report Abuse
	Tracked at lower rate than advertised I've not had a problem with TopCashback Compare in the previous times I've used it but my latest claim has tracked at £39 instead of the £50 it should have. These are set rate cashbacks so I'm not sure why it would track lower than advertised, I've submit a claim but who knows whether it'll be acted on.
	doby \| 07 Apr 2024 Report Abuse
	Never tracked and no response to the claim raised I got my broadband in March 2023, and its April 2024. Firstly, the cashback was not tracked, and its been a year since the claim has been raised and no luck on to that as well. Several nudges and effortless tries, but no cashback awarded.
	MadhavArora2110 \| 05 Apr 2024 Report Abuse
	Terrible Didn't track and been waiting for over 8 months for my claim
	Swahmad \| 04 Apr 2024 Report Abuse
	8 months & still waiting Purchased on 3 Aug 2023 & now 28 March 2024 still not received my £206 cashback. I've never had to wait this long for cashback from any other company, I thought I could trust this site as it had Top cashback in the title. However, I have read other reviews who have waited over 1year for their cashback. When I've been in touch with Customer Service they are unable to state as to how long I have to wait for the cash. Not impressed purely because I used the 'Topcashback Compare' site really feels like a kick in the teeth. A disappointed user, and I hope others will receive their cashback soon.
	Estelle121 \| 28 Mar 2024 Report Abuse
	Took14 months!!!! Using Topcashback compare my cashback from them was paid after about 15 months. ( Shell broadband)
	Malkbk1 \| 28 Mar 2024 Report Abuse
	Still waiting after a year Made a claim as the transaction never tracked in the first place back in Feb 2023, we're now in March 2024... Trusted this one more than others as it literally had Topcashback in it. Oh well.
	Jamibi \| 01 Mar 2024 Report Abuse
	Didn’t track. Slow to pay out and at wrong rate Seems to be false advertising going on. Only Pays out at lost amount. Didn’t track on system. Raised log and had to wait ages. Now saying only entitled to £43 but expected £197. Don’t choice the broadband expecting the cashback as will be disappointed
	Mariesmith84 \| 28 Feb 2024 Report Abuse
	Perfect Cashback fully tracked. Quick payment. Highly recommended
	ayeman \| 17 Feb 2024 Report Abuse
	Took months to get to payable and I have needed to raise several top cash Really not sure about this comparison i hope topcashbavk team can use u switch or other reliable comparison services
	Tonydhoyle \| 15 Feb 2024 Report Abuse
	Slow. Took seven months to pay out.
	DCW11 \| 19 Jan 2024 Report Abuse
	Good level of payment Good level of payment and paid after a while but when they said it would be
	neryswilliams \| 17 Nov 2023 Report Abuse
	Great service The cashback was received about 10 days prior to expected, as well as the gift card from Amazon part of the offer. I am very pleased with this deal. It was great and swift to move across.
	froggybiby \| 16 Nov 2023 Report Abuse
	Had to raise it with Ombudsman Services When I finally got a response from Topcashback that I was using another marketing channel which was absolutely not true, I had to raise it to Shell Energy which didn't help either and couldn't really confirm which marketing channel I was using. So I had to raise this issue to Ombudsman Services as a missold service/product and got a credit from SE at the end. I definitely do not recommend using TopCashback Compare Broadband as first of all it didn't track and secondly it's impossible to prove anything to them. Thirdly there was a big amount of cashback involved which made me buy more expensive package. And finally, for some strange reason all my big claims were declined this year even though I was using Topcashback for nearly 10 years which puts me off now purchasing anything through them.
	zhanna15 \| 16 Nov 2023 Report Abuse
	Not worth the hassle I would not recommend using, eight months since taking the VM package and all TCB have said is waiting for retailer, contacted VM and they have said to get in contact with the third party which is TCB. Still not resolved and should be receiving nearly £200 in cashback. 1 star!
	Spurs0891 \| 31 Oct 2023 Report Abuse
	12 Months and counting It's now been over 12 months since I raised a claim and it's still "Waiting on Retailer". Topcashback have not been helpful or providing any updates. With this I cannot recommend purchasing through topcashback compare at all.
	chattyuk \| 25 Oct 2023 Report Abuse
	OK, but took a long time to be paid OK, but took a long time to be paid
	smithy559 \| 15 Oct 2023 Report Abuse
	COMPLETE WASTE OF TIME - Does NOT payout! The offer may look very attractive (you know what they say about being too good to be true) but actually is a COMPLETE WASTE OF TIME! They simply DO NOT PAY out!!!!! It just sits as pending FOREVER! And DON'T EXPECT ANY HELP at all from TopCashback as they COULD NOT CARE LESS! DO NOT USE TopCashback Compare - Use other comparison offers instead - they may not look as good, but this lot WILL NOT pay you, so you will end up with NO CASHBACK! I'd give ZERO STARS (0%) if possible, but TopCashback manipulate the stats by forcing you to give a minimum rating of 1 star (20%) even for merchants like TopCashback's own TopCashback Compare that DESERVE ZERO stars and ZERO %!!!
	TGM55 \| 15 Oct 2023 Report Abuse
	Sometimes tracks, sometimes doesn't Happy customer in 2022, dissatisfied customer in 2023 as I have a missing cashback claim sitting in non-confirmed hell that I fully expect will be rejected or just never resolved despite being 100% valid (Shell Broadband via TCB Compare). Non-paying merchants really should get banned from the cashback sites until they find some honesty. Will update if the cashback ever arrives.
	bredaquintiliani \| 06 Oct 2023 Report Abuse
	slow to payout Although cashback was a fair amount it took longer than expected to payout. Had to chase it and still took too long
	Ampletum \| 30 Sep 2023 Report Abuse
	Great deal.no brainer Switched broadband from sky to virgin.cheaper deal with faster speed and cash back as well.took a little longer to clear than I thought but it was paid so very happy.
	Romsey2 \| 29 Sep 2023 Report Abuse

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