Get up to £199.00 of your purchase back when you shop with TopCashback Compare Broadband Join TopCashback Free
Get up to £199.00 of your purchase back
when you shop with TopCashback Compare Broadband

TopCashback Compare Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with TopCashback Compare Broadband. Log in to review
TopCashback Compare Broadband Reviews
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COMPLETE WASTE OF TIME - Does NOT payout!
The offer may look very attractive (you know what they say about being too good to be true) but actually is a COMPLETE WASTE OF TIME! They simply DO NOT PAY out!!!!! It just sits as pending FOREVER! And DON'T EXPECT ANY HELP at all from TopCashback as they COULD NOT CARE LESS! DO NOT USE TopCashback Compare - Use other comparison offers instead - they may not look as good, but this lot WILL NOT pay you, so you will end up with NO CASHBACK! I'd give ZERO STARS (0%) if possible, but TopCashback manipulate the stats by forcing you to give a minimum rating of 1 star (20%) even for merchants like TopCashback's own TopCashback Compare that DESERVE ZERO stars and ZERO %!!!
  TGM55 | 15 Oct 2023 Report Abuse
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Sometimes tracks, sometimes doesn't
Happy customer in 2022, dissatisfied customer in 2023 as I have a missing cashback claim sitting in non-confirmed hell that I fully expect will be rejected or just never resolved despite being 100% valid (Shell Broadband via TCB Compare). Non-paying merchants really should get banned from the cashback sites until they find some honesty. Will update if the cashback ever arrives.
  bredaquintiliani | 06 Oct 2023 Report Abuse
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slow to payout
Although cashback was a fair amount it took longer than expected to payout. Had to chase it and still took too long
  Ampletum | 30 Sep 2023 Report Abuse
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Great deal.no brainer
Switched broadband from sky to virgin.cheaper deal with faster speed and cash back as well.took a little longer to clear than I thought but it was paid so very happy.
  Romsey2 | 29 Sep 2023 Report Abuse
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Shell broadband unpaid and untracked for nearly a year.
Will not be using again, unpaid and untracked since Oct 2022. Missing ticket raised and still waiting for retailer. Really poor experience.
  ajamal27 | 21 Sep 2023 Report Abuse
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joke
I've been waiting for my cash back since 17 October 2022 and still not tracked even though I filed missing cash back claim .. Absolute joke!!!
  Grzegorz R | 12 Sep 2023 Report Abuse
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11 months and counting
Cashback didn't track so had to raise a ticket, been waiting 11 months and it still hasn't been paid. Been chasing it up and continually getting the same disappointing response that I have to wait.
  chattyuk | 11 Sep 2023 Report Abuse
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No cashback
Ordered in February. We are now in september... Cashback still sat at confirmed but not payable. Customer support is useless.
  Dobbythenerd | 08 Sep 2023 Report Abuse
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6 months no tracking or payment
6 months since I used them for broadband cash back and still not tracked or any update on my missing claim ticket. All small transactions track no problem then when it's a special offer nothing tracks. Just avoid using them.
  TakeManies | 28 Aug 2023 Report Abuse
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Not paid
Still waiting as of 25th August 2023 from a purchase 1st March 2023. Estimate is 15 weeks which has long passed. Quick to track but never to pay, the usual story for TCB.
  drooler | 25 Aug 2023 Report Abuse
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My first payout
I done this offer on 1st may 2023 and it's my first payout of £47 (eith £5 deducted fee) not bad for first offer payout
  geofisher | 24 Aug 2023 Report Abuse
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Still awaiting payout
I suggest avoiding as it doesn’t appear to be paying out
  cxllxm | 16 Aug 2023 Report Abuse
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Terrible don't use it.
Doesn't track, topcashback aware of the problem but does next to nothing to mitigate the issue and continues allowing transactions to take place. A year waiting for the dispute with no answer whatsoever to date.
  93Bernard | 07 Aug 2023 Report Abuse
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Agree with other users
Top cashback has gone down hill. It was great at the beginning, but now I hardly get any cashback on my purchases, always some excuse. Recently I purchased car insurance and I should get £36 cash back, but there was no recording of it. It's hit and miss. I'm trying to fight for my cashback, but always get the same answer. I would not recommend this site to my family or friends anymore.
  Indzzii | 04 Aug 2023 Report Abuse
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Still nothing after 8 months
avoid this, the payout is incredibly slow - not even sure I'm going to get anything at this rate
  Tom86h | 02 Aug 2023 Report Abuse
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disappointed
Vodaphone/TCB Compare--- estimated payout time 18 weeks, now at week 27 , no sign of any payment forthcoming and no updates from TCB.
  pikestones | 31 Jul 2023 Report Abuse
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Pending for 6 months and still not paid.
Still pending for 6 months. Avoid it if you could.
  ppun | 28 Jul 2023 Report Abuse
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Terrible
Used them to switch to Shell Broadband for cash back and an Amazon voucher. Haven't received the amazon voucher or the cash back and over 6 months has passed. Hasn't even tracked yet despite me raising a ticket. Do not use if you're factoring in the vouchers/cash back to your monthly price as it is not honoured.
  TakeManies | 25 Jul 2023 Report Abuse
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Payment
Been a long time coming !! Kept having to chase this since last year . Very poor at paying out .
  Freeway2013 | 12 Jul 2023 Report Abuse
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Scam
Still showing as pending after six months and I have now given up on this site. Nothing but a scam and I have given five stars only because Topcashback, by default, show all reviews with the highest ratings first, working down to the lowest ratings last and I believe it is important that members see negative reviews and this seems to be the best way of doing it. Stop hiding the truth about these sites
  jambo62 | 10 Jul 2023 Report Abuse
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Beat ever
Easy and simple. Made it so simple and easy
  Alexd020388 | 21 Jun 2023 Report Abuse
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Dishonest Promotion of Monthly Cost
August 2022 use Top ash back Broadband Compare for Shell Energy Broadband advertised at £11.60 a month. This factors in the £100 Amazon voucher, £50 Bill Credit and £78 cashback. Surprise Surprise this does not track so you have to submit a missing cashback claim, only to be told the usual clear cookies etc to someone who has used Topcashback often and earned circa £3000 via the site. Constant chasing of the voucher from the affiliate promoting that results in it being given in March. Nothing from Topcashback with relation to the advertised cashback or bill credit over 9 months later. So don’t use if you expect cheaper broadband as the advertised rate factors in offers you will never see. All I am advised is this Compariwon service is ran via another company but it is called Topcashback compare and you would have though they made sure something with their name on does what it is supposed to.
  MattyKHZ | 09 Jun 2023 Report Abuse
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Got voucher but no cashback yet
Signed up to Vodafone through topcashback compare back in September. Received my 125 voucher in December however still waiting on the cashback from topcashback compare which seems strange to me.
  divvylivvy | 01 Jun 2023 Report Abuse
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Cashback still pending after 8 Months
Took broadband package in Sep22 and still showing Pending till date May23. Wonder if it will be ever confirmed and Payable. Very disappointed and seems like Customer Service is not doing much about it. Only response when I chase :(
  Jubeen | 23 May 2023 Report Abuse
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The platform did its work. Good comparison among different good deals.
Good dead with good cash back rate
  Samsamm | 18 Apr 2023 Report Abuse
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