Get up to 10% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 10% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Earning cash back was as simple as just clicking
  a_jolliffe | 20 Jul 2015 Report Abuse
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As described. Showed promptly as earned and payble as target.
  juliewrigley1 | 16 Jul 2015 Report Abuse
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£100 CashBack for booking a holiday in was booking anyway, payable at 8 week thank you... money for nothing ??
  blueblood | 15 Jul 2015 Report Abuse
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Top of the pops!
  dfirth1975 | 14 Jul 2015 Report Abuse
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Didn't initially track, but TCB chased up and it's now payable.
  rods1982 | 14 Jul 2015 Report Abuse
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excellent service
  Bevy1703 | 11 Jul 2015 Report Abuse
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great cash speedy payout
  panzerwelly | 06 Jul 2015 Report Abuse
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great to earn cash back on just booking a holiday that i was going on regardless
  nickykornhauser | 28 Jun 2015 Report Abuse
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Tracks OK and quick payment
  whalleyman | 24 Jun 2015 Report Abuse
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didnt track straight away but after submitting a claim it was paid in a few days
  g_s_moss | 31 May 2015 Report Abuse
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tracked within 10 mins
  alexntammy | 31 May 2015 Report Abuse
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Just purchased my thomson holiday through Topcashback. When I closed the page the pop up from topcashback didn't appear so I suspect I am going to have problems.Will wait and see if the cashback tracks.
  Annmarie123 | 14 May 2015 Report Abuse
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Booked our 2015 holiday to Cyprus on 12 January, it did not track which was worrying as that means in my experience it doesn't pay out! Anyway I submitted a claim which was accepted and is now payable (16/02/15) for £176. I just got in for the increased offer they had that ended on 13 January. Had I booked 1 day later it would have been £10.10! Not much of a difference is there? Always had good experiences with Thomson, although I have to say it is the first time I have got more than £10 cashback from them, so well chuffed.
  simon7685 | 17 Feb 2015 Report Abuse
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very quick cashback
  ianandsuzanne | 13 Feb 2015 Report Abuse
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Claim they can't trace the transaction. Typical Thomson really. Why bother offering cashback if you don't want to pay out???? not happy!!
  cazzzie987 | 10 Feb 2015 Report Abuse
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I booked in January 2015 spending just shy of £6000. I actually booked earlier than intended to take advantage of the higher cash back amount on offer. Last time I got £15 cash back on a similar spend, this time because it was a percentage it came in at £174.66. Not much difference is it??? Anyhow it did not track and a claim was put in, in fairness to TCB and Thomsons it has today appeared in my account, though only pending so I am keeping my fingers crossed! It always seems to me that high value cash back purchases seem to not track correctly, or get refused with a poor excuse offered as to why. At least that is my experience on TCB, the low value ones always seem to be trouble free. I would say though that I think Thomson/TUI should be offering better cash back deals than the £10 or £15 they normally offer and I feel so sorry for people who booked the day after me when the cash back went back to £10.10 no matter what you spent. Anyhow hopefully now my cash back will go through and then I will close the case. It makes a big difference and is £175 towards my spending money in Cyprus, roll on July!
  simon7685 | 10 Feb 2015 Report Abuse
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Cashback did not track, after submitting a claim it was declined despite me using the site in the same way I would for all purchases using topcashback. Tiny amount of cash back considering the size of the purchase.
  FennP | 08 Dec 2014 Report Abuse
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Just had 2.5% cash back on a family holiday to USA , Tracked straight away and payed on time very pleased with the deal it really made a difference
  Mikess | 23 Jul 2014 Report Abuse
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Still waiting for payment from holiday booked Apr 2013 & taken June 2013, not at all impressed!!
  elainemargott | 07 Jul 2014 Report Abuse
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Had to raise a manual claim as the purchase never tracked. The claim was agreed and made payable within around 4 weeks. Pretty happy with rate of cashback (over £70 on £2700 spend).
  KonkyWonky | 22 Jun 2014 Report Abuse
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This is the 2nd time I have booked through Thomson both amounts tracked and paid out eventually. Bitterly disappointed though by the amount of cashback received. First holiday was £2600 and got £15 cashback, 2nd holiday was £6234 and have now received just £10 cashback. What is most frustrating is just after booking and paying out over £6k, they change the cashback to 2.52% which would have earned me £157 and is much more like it. Booked through Balkan holidays for the last 2 years, got 15% off the holiday both years and £200 in cashback! I am really annoyed now, £10 cashback for £6k+ holiday is terrible!!!
  simon7685 | 09 Jun 2014 Report Abuse
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I have booked two holidays with Thompson and I am still waiting for the cash back on both. Submitted claims in in the summer of 2013 and still waiting. Extremely poor service, very disappointing!
  tomafford | 14 Apr 2014 Report Abuse
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Booked a holiday through Thomson via Topcashback link last year - should have been getting £15 cashback. All details submitted as the cashback didnt register - myself and Topcashback been chasing for some time - Thomson have now refused to pay and wont even give a reason as to why! Topcashback have tried appealing their decision but they refuse to look at it again. Topcashback have done their best but Thomson service is poor. I know its only £15 why advertise a cashback and then refuse to pay out?
  loopylin | 11 Apr 2014 Report Abuse
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Failed to track. One year on refuse to give cash-back as they cannot trace it. I would say good job they can do holidays but this isn't the case either. And as for topcashback...... They should take notice and kick off any company that regular fails to produce cashback as they are using this service as FREE advertising.
  ktruswell | 10 Apr 2014 Report Abuse
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Absolutely hopeless alround experience! In a week's time, I will have been waiting ONE YEAR for my cashback!! Avoid
  Matt_M73 | 07 Apr 2014 Report Abuse
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