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when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
	Book Holiday May 2013 now March 2014 still have not received cash back constant nudge to Customer Services but same old standard replies come back.Would not be keen to book again.
	mariucia \| 21 Mar 2014 Report Abuse
	Waited over 12 months for reply after spending £900 then claim rejected with NO REASON GIVEN. Better deals elsewhere on internet
	396850 \| 19 Mar 2014 Report Abuse
	Tracked straight away but at zero. Lodged a claim with TCB after returning from holiday. Finally 7 months after making manual claim, cashback has been paid. Got there in the end but extra hassle and a long wait for just £21.
	Bashchavz \| 17 Mar 2014 Report Abuse
	Thomson and First Choice do not honour there cash back and it is a pittance considering I spent £1500. DO NOT EXPECT CASH BACK from this company.
	Pete_Thorneycroft \| 11 Mar 2014 Report Abuse
	Waited since May 2013 for cashback. Had to submit a Missing Cashback. Just had notification that Thompson have refused to pay cashback on a fully paid for holiday which was eligible for cashback. They do not give a reason and will not review again. Avoid this company for cashback. Going independent for holidays now.
	howellrees \| 01 Mar 2014 Report Abuse
	Thomson took almost 16 months from ordering to decide they are not going to pay my cashback with no reason given. I am very annoyed. Topcashback should strike them off.
	ed007 \| 01 Mar 2014 Report Abuse
	Absolute rubbish, wait over 12 months for £10 cashback on a £1500 holiday for it to be declined with no reason offered. Will not use again
	dk1902 \| 28 Feb 2014 Report Abuse
	After a year of waiting and countless nudges Thomson refused my paltry £10 cashback. Absolute waste of time and energy.
	Beebs \| 28 Feb 2014 Report Abuse
	Still waiting for cashback from June 2013
	elainemargott \| 14 Feb 2014 Report Abuse
	Booked with Thomson through TCB March 2013 nothing from the Merchant at all....have sent nudges to TCB without success. Very very disappointed!
	Jabe \| 02 Feb 2014 Report Abuse
	Great holiday - cashback absolutely appalling! I paid over £4k for a holiday booked Dec 2012. Took in Aug 2013. I chased TBC for the cashback (which should have been £20 at that time). Eventually over 1 year after booking the holiday I was notified by TCB we've got your cashback... only for the amount to be £10 not £20. What a disgrace. Months later still haven't received the additional £10. I wouldn't bother again.
	helentaylor41 \| 19 Jan 2014 Report Abuse
	Booked holiday march 2013 still waiting on cashback
	soogee \| 18 Jan 2014 Report Abuse
	Booked a second holiday which i am going on tomorrow after waiting almost a year and never recieving cash back i didnt even bother going through TCB,, however this is the problem Thomson know that most people will use them anyway.. So i have decided once this holiday is over i am going to avoid the whole thomson/crystal and the rest of there group and book either independent or through better companies.Maybe if more people did this then Thomson may take notice and not offer anything they are not prepared to give.
	skibuddy \| 05 Jan 2014 Report Abuse
	Disgusted paid for holiday 12 months ago, sent nudges every month and still no cashback, would never use Thomson via topcashback!!!!!!!!!!!!!!!
	callum9 \| 01 Jan 2014 Report Abuse
	My claim with Thomson has been tracked for a year and the holiday was 6 months ago. I'm still waiting for it to become payable. Not a great experience with Thomson for cashback.
	xxnicxx \| 26 Dec 2013 Report Abuse
	Booked a holiday and also parking with Thomsons- no codes or other merchant used other than TCB. Spent £3500 and expected £12 between the two claims, which is pretty poor given the outlay in any case. Neither tracked submitted claim . Surprise, surprise 5 months later both declined - terrible. Been robbed - TCB should kick them off.
	jdybnsn \| 23 Nov 2013 Report Abuse
	Booked in January for a holiday in September. Didn't track at all and was told TCB would submit the claim after the holiday. Was then told Thomson had declined the claim stating 'Another marketing channel was credited with the sale' which is absolute rubbish and obviously just another excuse used by them not to pay. How is Thomson appearing on TCB with 5 stars when so many people are not getting cashback.
	angie_naylor \| 03 Nov 2013 Report Abuse
	Had no problem with this transaction. Cashback in my account waiting for me to claim. Easy and quick for something I would have bought anyway. Will be using again.
	wishfull77 \| 23 Oct 2013 Report Abuse
	How can this Merchant have 99.6% when a lot of people are not getting their cashback like me. Thomson used to be good but seem to put all cashback claims ON HOLD and do not pay out. Will think again before using Thomsons, Thomas Cook seem to pay cashback ok.
	AKS356 \| 18 Oct 2013 Report Abuse
	Booked a Holiday in December 2012 for January 2013 and cashback did not track. Put in a claim but 10 months later after TCB tried to get it there seems no likelyhood of me getting it, TCB have made a kind offer instead. So don't bank on Thomsons paying any cashback on bookings.
	lindasumnal \| 16 Oct 2013 Report Abuse
	Purchased a holiday in Sept 12 and in Jan 13 and still waiting for them to track. Shocking response from Thomson. Why advertise a cash back then fail to pay out when the customer has purchased. Not impressed at all, at least Thomas Cook pays out what it promises!
	mariepedo \| 08 Oct 2013 Report Abuse
	What is happening to Thomson? The last three holidays that I have booked through Topcashback I have had to make missing cashback claims and wait months on end for the amounts due. Just got cashback now from January!
	DerekB33 \| 06 Oct 2013 Report Abuse
	Waiting since last November for a paltry fiver ,not good. I must say the holiday was decent and well organised though.
	keegan \| 18 Sep 2013 Report Abuse
	I paid for a July 2013 holiday in February 2013. Still no sign of the cashback. Holiday was good, Thomson cashback is a scam.
	hxdirect \| 15 Sep 2013 Report Abuse
	Purchase did not track at all, have been waiting five months so far!
	9156972041 \| 10 Sep 2013 Report Abuse

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