Get up to 10% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 10% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Failed to track, & failed to pay expected cashback of £20.00 from Dec 2012.
  wheelo | 27 Aug 2013 Report Abuse
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Booked this holiday in November at a stated cashback offer of 5.05% later informed that the offer was only £5. Not tracked ,no response from three nudges ,I have all but given up on this one,hopeless.
  keegan | 19 Aug 2013 Report Abuse
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I did not receive any cashback for a holiday last year. This company should not be allowed to advertise on Topcashback as they did not honour the transaction.
  DMaclean | 01 Aug 2013 Report Abuse
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Booked a holiday last night costing £3225. Cashback was supposed to be £10.10 but I only got £5.05 - very disappointed! In the past cashback was £15 but £5 for such a large amount paid is pretty poor.
  Elledee22 | 02 Jul 2013 Report Abuse
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This time it tracked, so happy. Has become payable 2 weeks after we returned from holiday. :)
  flipflopsx | 23 Jun 2013 Report Abuse
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Still waiting for £5.05 to even be tracked from september 2012. Top cashback said it wouldn't show till i'd been on holiday and come back! Well hey, i've been back a month ! That's a load of nonsense because i've just booked another holiday for 2014 and guess what ? It tracked immediatly !
  torsal | 23 Jun 2013 Report Abuse
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used to track quickly but my last 3 bookings have failed to track and I have had to go via TCB to chase them...still not tracked. Ease of booking with Thomson is excellent though. just need to get back up to speed with cashback transactions and subsequent payments!!
  ballans | 30 May 2013 Report Abuse
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good, could be more based on spending £4000
  holidaylover10 | 01 Apr 2013 Report Abuse
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ease of booking, selecting seat, extras etc really great. just told that dreamliner plane not available for my return flight but offered generous compensation without even asking. really great service-cash back tracked and paid within target too!
  christinegannon | 06 Mar 2013 Report Abuse
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*Literally!
  flipflopsx | 05 Mar 2013 Report Abuse
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ABSOLUTELY APPALLING - waiting 2 years with constant reminders. spent as many others do literlly thousands on thomson holidays - REFUSED TO PAY it! USELESS - DO NOT BOTHER
  flipflopsx | 05 Mar 2013 Report Abuse
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Booked my package holiday via another cashback site as TCB offer £10 cashback whereas the other site offered 2%, meaning i received £23.40 cashback on my £1170 booking.I guess i could have done it on here then used the cashback guarantee but TCB need to keep up, look around at what other sites are doing and match or beat them first hand.
  bazwaldo_the_1st | 26 Feb 2013 Report Abuse
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I booked my holiday with thomson march 2012 and came back from my holiday 2/12/2012 I have still not received my cashback
  suzyhowells | 11 Jan 2013 Report Abuse
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Cashback didn't track so after a couple of weeks I submitted a cash back claim. However, Thomson will not look at the claim until after my holiday has been completed- next September! Very disappointing service indeed!!
  Worzel3112 | 20 Dec 2012 Report Abuse
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Paid out eventually after submitting a ticket.
  mark555 | 24 Nov 2012 Report Abuse
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Bit of trouble tracking but become payable today thanks topcashback.
  allan1954 | 15 Nov 2012 Report Abuse
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this is in addition to a previous rating. Excellent service, tracked immediately and has today become payable.
  hollybolly44 | 15 Nov 2012 Report Abuse
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Booked holiday in August 12 for departure in September 12. Cashback never tracked and claim could not be submitted until after the holiday was taken. Been back 6 weeks now and still no cashback. Sent a nudge and still nothing. Cashback should be £15. Had a great holiday but a bit disappointment about no cashback.
  suzirose75 | 02 Nov 2012 Report Abuse
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Used twice No cash back recieved am currently chasing 2nd lot up from August
  chris1976 | 15 Oct 2012 Report Abuse
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Has failed to track despite rasing a claim. Very disappointing!!!!
  mariepedo | 11 Oct 2012 Report Abuse
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Have been waiting 4 months & counting for my 1st cashback & my 2nd one has no date. Not sure if it's worthwhile using your cashback site. May close my account shortly.
  saving4fun | 09 Oct 2012 Report Abuse
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Topcashback have said I must wait now 2 to 3 months for my cashback to be sorted out £15.15.
  allan1954 | 02 Oct 2012 Report Abuse
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Booked a holiday and this had tracked the next day. Cashback amount is now £5.05 which I knew it would be. Estimated to be paid in about 7-8 weeks time. If this is correct, then very happy.
  hollybolly44 | 22 Sep 2012 Report Abuse
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Just put in my second missing cashback claim for Thomsons spent £2000 and neither transaction has tracked never had any problems with any one else. Hope tcb can sort this out £15 each transaction is not alot but it all adds up very nicely. I will think twice about using Thomsons in the future.
  chris_a170 | 20 Sep 2012 Report Abuse
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How long did you guys wait for it to track mine 2 days and not showing the £15.15. Now topcashback saying £5.05 for this deal.
  allan1954 | 20 Sep 2012 Report Abuse
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