Get up to 10% of your purchase back when you shop with TUI Join TopCashback Free
Get up to 10% of your purchase back
when you shop with TUI

TUI Reviews

Take a look at the TUI reviews left by TopCashback members who have booked holidays with them through us and you’ll find many were delighted with their experience. Among the many positive comments, you’ll find remarks relating to how quickly members received their cashback, while others highlight the service provided by TUI in relation to their holiday.

When it comes to cashback, one happy member said: “Never had any issues with TUI cashback tracking.” They are not alone, however, as plenty of others loved how quickly they got their cashback. Some of the comments you’ll find include “received £32 in under eight weeks. Very happy with TUI”, “top marks to TUI for paying cashback quickly and efficiently” and “no problems and quick, quick payment as usual with TUI”.

The TUI review feedback you’ll find on this page doesn’t just relate to cashback, with the travel company themselves coming in for some high praise. One member stated: “Love the choice and good value. Always use them and will continue to do so.” Other comments you’ll find include “excellent from booking to holiday — so easy” and “very good website, excellent choice, good prices”. Log in to review

TUI Reviews
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Couldn't have gone better and the flight from my local airport was great, thanks TUI and Top cashback.
  photoman22 | 30 Jan 2023 Report Abuse
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slow slow slow slow slow slow been back from holiday since middle december still no caskback quick enough to make you pay 12 weeks in advance though
  colinbennett | 29 Jan 2023 Report Abuse
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Cashback tracked, then refused
  TruffleJazz | 27 Jan 2023 Report Abuse
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Been waiting since April 2022,dont hold out much hope of receiving cashback.Checl out latest reviews,not positive ones,see where I'm coming from
  didger72 | 22 Jan 2023 Report Abuse
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Cashback took too long, I’ve been back from holiday since middle of November. So why take so long?
  HannahKerrison | 15 Jan 2023 Report Abuse
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A year and still nothing
  jery1987 | 10 Jan 2023 Report Abuse
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Really poor exceptionally long payout
  Elaljo | 03 Jan 2023 Report Abuse
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Even though I clicked on Tui through topcashback Tui refused to give me the money.
  Plowrightk | 31 Dec 2022 Report Abuse
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Cashback tracked, then refused
  TruffleJazz | 28 Dec 2022 Report Abuse
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Over a year of waiting... guessing it it will closed with no action... Avoid
  idpike | 19 Dec 2022 Report Abuse
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Still waiting for cashback from June!
  adrojo | 19 Dec 2022 Report Abuse
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Slow,paying
  edwarr4 | 18 Dec 2022 Report Abuse
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refused the cashback claiming I didn't click through
  thebighadron | 17 Dec 2022 Report Abuse
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Still waiting after over 3 months. Missing claim lodged but nothing has progressed and no updates.
  foofard | 14 Dec 2022 Report Abuse
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Usually ok but sometimes negative
  pete_rob | 22 Nov 2022 Report Abuse
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simple transaction
  stacey70 | 21 Nov 2022 Report Abuse
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havent been credited the money
  Dconway1970 | 20 Nov 2022 Report Abuse
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Takes too long to get the cashback on the more expensive holidays.
  annetterowe41 | 19 Nov 2022 Report Abuse
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Poor, book a holiday, pay alot of money then wait far too long for cashback.
  kellyjc19 | 19 Nov 2022 Report Abuse
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Very Very Very Very Very slooooowwwww payout. Booked in March, holiday in September paid out in November!! At least they paid though so that's a good thing.
  leee | 15 Nov 2022 Report Abuse
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Booked 2 holidays with TUI - (meticulously made sure cache and cookies cleared) but neither tracked so it took over a year for one and over 7months for the other to eventually be offered by TopCB to pay me half of what I should have received. Took the offer but still furious with TUI total lack of interest
  brbirchlea | 09 Nov 2022 Report Abuse
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Booked a holiday for summer 2023 and had cashback pending. Now showing as ‘declined’ but can’t challenge with Top CB as I booked it more than 100 days ago
  oakchase01 | 30 Oct 2022 Report Abuse
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Cashback confirmed for ages and then rejected to payout - not happy
  Brynau | 27 Oct 2022 Report Abuse
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Long wait for payout
  mark_mackey | 25 Oct 2022 Report Abuse
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Poor - despite holiday being delayed with covid, when we eventually went on the holiday and having returned a good many weeks afterwards I still had to chase the cash back a number of times. Quite labour intensive.
  Beya10 | 23 Oct 2022 Report Abuse
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