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Get up to 4% of your purchase back
when you shop with Tyre Shopper
Tyre Shopper Reviews
Reviews and experiences from TopCashback members who have shopped with Tyre Shopper.
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Tyre Shopper Reviews
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Good company and great prices but unfortunately they're not trustworthy when it comes to cashback. I placed an order on their website through Topcashback and used a voucher code (also from Topcashback) during the purchase - the cashback rate is clearly shown as 2.1% if you use a voucher code and the purchase initially tracked OK. After a while though the cashback was dropped to 13p!! They have paid out and clearly agree I fulfilled all obligations for cashback or I wouldn't have received anything but I'm totally confused why they think 2.1% of a £330.52 purchase is 13 pence! Unfortunately Topcashback have failed to get the correct cashback applied or even understand the situation I described - just got the usual 'why your cashback may have been declined' copy and paste response to my cashback query. Disappointing overall.
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drakes1234 | 27 Jun 2014
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Cashback refused. Can't be bothered to chase small amount. Experience of Tyre Shoppers actual service and price was good.
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khris | 08 May 2014
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Purchased, tracked and paid out all within a month, excellent service with the best price for my tyres, fitted at a nearby branch of National. Will use again.
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adamuk82 | 24 Feb 2014
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Tracked, declined, 100% legit transaction. Not pleased and won't be using again.
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layzphil | 06 Feb 2014
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Avoid. Cash back tracked but was later refused. As cashback offer was only reason for choosing them I'm not happy. Will stick with Blackcircles in future.
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SteveH46 | 05 Feb 2014
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In August we bought two Bridgestone tyres from Tyre Shopper which came with a free 'guarantee'. Last week one of these tyres suffered a puncture when my wife was driving. As soon as she realised something was wrong she pulled over as soon as it was safe to do so. She took the tyre back to National Tyres who had fitted them. They told her she would have to contact Tyre Shopper regarding the guarantee and with 7mm of tread left she ought to get a replacement tyre for around £15.
We contacted Tyre Shopper last week and were told they would have to speak to National Tyres and would call us back. A week later we had heard nothing so contacted Tyre Shopper again. They said they had spoken to National Tyres but it was not possible to determine why the tyre had failed as it had been driven on after it suffered the puncture, therefore the guarantee was invalid.
The moral here is that if you have a ‘guaranteed’ tyre from Tyre Shopper you must stop the very instant a puncture occurs wherever you are! Alternatively just buy your tyres from a more honourable company……
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| 01 Nov 2013
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Tracked and paid out for me. Quick services..using them a 2nd time now for my 2nd puncture
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Will_1881 | 06 Oct 2013
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Very unhappy, refused cash back on 250.00 so will not use again under any circumstances. Would not recommend at all.
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flipflopsx | 04 Sep 2013
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I found a discount code DC5ALL I had to call the number on the site to ask where to add this they were very unhelpful as were the live chat staff, I managed to find out how to do this myself, I would not recommend this company.
See an email that I have sent to the MD Mike Bourne
I am absolutely disgusted with the service that I have received from your company. You take my money online entering into a contract as per the sales of goods act I then receive an email asking me to contact your office to advise the tyres I ordered you can not supply after speaking to trading standards they have advised me that you were in breach of said contract. Your staff are very unhelpful. On my arrival at the fitting centre I was greeted by a very abrupt gentleman who said that u should of called first when I advised him that I had not been told that he began arguing with me. I will forward you my email sent to me by Rob Thompson. You really do need to look at your staff and tour suppliers. I will post a bad review about your company on every review site I can find I will also pursue this with trading standards both locally to me and in Manchester where you are based.
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dazshipley | 19 Jul 2013
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Although the service was good from National Tyres, Tyre Shopper failed to honour the cashback, incorrectly claiming TopCashback was not the site credited with sale. This seems a common get-out, so I will not be using them again. Why offer cashback, if unwilling to pay it!!
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sentipedeus | 26 Apr 2013
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First merchant to reject cashback in over 100 transactions - very poor - would not use again
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IOMmember | 25 Apr 2013
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I will not recommend these people at all.
Absolutely ridiculous service from tyre-shopper.co.uk. Talked to you and fitting shop before ordering to make sure that I can receive same day tyres and service which you and fitting shop confirmed. you both kept me on waiting and
waiting and after wasting my time you both just told me that you can not provide tyres. I was suppose to go out of city after getting this done. you people just have spoiled my plan and this is absolutely nonsense and irresponsible behaviour. you people are not professional and do not
have infrastructure to provide service to online customer. I
will recommend others NOT to buy any thing from you tyres-shopper.co.uk. very disappointed!
19APR2013
Its been more than 5days and no one reply to my any email and no one answering to the paypal messages. I contact tyre-shopper today and they said they can not refund because paypal is holding payment, As i said they are not professional and do not know how this paypal things work. I phone paypal regarding this matter and they confirmed that they certainly can do by responding the dispute or contacting paypal for straight refund. Its that simple but I know you people do not do your job properly. You people should not be on earth.
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| 19 Apr 2013
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Bought 4 tyres in Dec 2012, but failed to track and merchant has not yet responded to manual claim. Would not recommend using if expecting cashback, but price was good and quality of service from fitters (National Tyres) was excellent.
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sentipedeus | 24 Mar 2013
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Just to say what an absolutely amazing service, ordered the tyres online this afternoon after finding a link on Topcashback.co.uk and clicked the link thru. Great competative prices and a very easy to use web site.
5% discount code on Topcashback as well
The best thing, they accept paypal so very handy and my paypal funds were subtracted from the total bill. I then arranged to have the tyres fitted on Saturday ( 2 days time ).
Ten minutes after completing the order, the tyre centre called, informed me that the tyres were on the shelf and would I want them fitted now. I went up, great service at the garage and they even topped up my oil for me.
All in all, a most hassle free and fantastic customer based service. Well done to you and the National Tyre services centre ... wish all companies were like this. Brilliant !!! :)
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shark4zero | 28 Feb 2013
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Whilst transaction became "Pending" within a couple of hours, please be aware that the cashback is calculated on the EX VAT amount. This is not made clear anywhere prior to purchase.
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PGGLancs | 03 Dec 2012
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I ordered 3 tyres from Tyreshopper on 15 November for fitting at a nearby tyre center on 26 November. When I went to the tyre center, the center said that Tyreshopper had not delivered the tyres. I then called Tyreshopper. They said that the tyres were out of stock and they were on back order. No one had contacted me to let me know or suggest alternative in-stock tyres. When I complained about that, the call center operator at Tyreshopper said that they had called me on my mobile, land land and emailed me and even sent me a letter. They absolutely hadn't. I asked him what email address they supposedly emailed. The guy said Michael.Bohanna@ something or other. My name is not Michael and I have no phone messages, emails or letters from tyreshopper. When I told him that wasn't even my name or my email address, he still kept saying they had emailed me. They defintely had not. Tyreshopper did not make any effort to rectify the situation. It seemed as though the guy simply didn't care at all. I asked for a refund. He said that will take 3 to 5 working days. After wasting more than an hour of my time at the fitting center, and talking to an extremely unhelpful call center operative at Tyreshopper, I'd say that I would never try and buy from this company again.
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| 26 Nov 2012
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tracked within a few hours- would use again
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gavvygavster | 17 Jul 2012
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Cashback didn't track and they used the get out clause of 'another merchant was credited with the sale' if your using for the cash back I'd look else where as these don't seem to pay even when it just a couple of quid.
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steph185uk | 22 Jun 2012
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Cashback didnt track. Still waiting after 3 months. Wont be using again.
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Jeff_Chorlton | 03 May 2012
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Purchased my tyres through this merchant 2 days ago and just had my 2 tyres fitted at a National Tyres Centre without any issues or concerns, I did notice that the cash-back was slightly lower than I had expected but it was probably due to me not reading the small print; the cash-back was at net value rather than the gross value/total cost value that I had based my cash-back rate on.
On the whole, worth using this merchant!
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superj | 01 May 2012
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I earlier commented that cashback after tracking correctly, suddenly after 3 months went to zero. I raised a feedback and all is now ok. So apart from the warning to watch your cashback, it all went ok.
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oldandslow | 19 Mar 2012
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Good easy to use website.Good range of tyres on offer.Tyre fitting National tyres was very quick and easy to arrange.
Would recommend this retailer.
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2theforest | 16 Mar 2012
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Had a problem with cashback showing as zero when it became payable, for which I left negative feedback. This has now been rectified. Many thanks
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Davey_K | 12 Mar 2012
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Previously left a comment regarding the cashback tracking normally, then going to £0.00 when payable. Filled in a missing cashback claim and it was sorted quickly. I have now received the correct cashback.
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tristanhumphreys | 08 Mar 2012
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