Get up to 13% of your purchase back when you shop with Viator - A TripAdvisor Company
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Get up to 13% of your purchase back
when you shop with Viator - A TripAdvisor Company
Viator - A TripAdvisor Company Reviews
Reviews and experiences from TopCashback members who have shopped with Viator - A TripAdvisor Company.
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Viator - A TripAdvisor Company Reviews
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Tracked click but no payout
I've raised claims for my purchases for which I have both a confirmation number and a booking reference, but TCB are saying that none of my references are in the valid format and there's nothing they can do. A booking reference is a booking reference, I can't change it! Don't even bother.
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missie123 | 29 Nov 2023
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Cashback does not track and dispute declined
The cashback did not track for the tours booked last year and the dispute was eventually declined. Tried to book another tour again last week and still did not track.
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Maxchan | 06 Nov 2023
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Cashback paid quickly and at a good rate
Great rate of cashback which tracked very quickly and was paid around a week after the excursions were completed, very happy and would definitely use again
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gerrysim | 20 Oct 2023
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Great company
Trips tracked very fast for cashback and also payable in record time
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Dexon23 | 19 Oct 2023
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Quick payout
Great value excursions and cashback was paid out quickly
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lee_dutton | 28 Sep 2023
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Not working
I made two bookings with them and nothing was tracked!
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stelstyl | 27 Sep 2023
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No issues :)
Always tracks and becomes payable after about 3-4 months. Not the quickest but cashback rate is competitive.
No issues :)
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Graeme83 | 06 Sep 2023
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Didn't track
Made 2 bookings and nothing tracked. Bought something via get your Guide and tracked straight away. Will wait a day and if nothing will cancel with viator and switch to get your Guide even if a lower percentage.. General they have more options than viator and are slightly cheaper anyway.
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Bhavna03 | 23 Aug 2023
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not the cashback they said, calculated a lower amount, not very happy
as explained the rate calculated lower than they advertised dissappointed
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basilbrush1 | 17 Aug 2023
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rip off company
i used this company 3 times for trips while going to new york they tracked just one of them (the lowest price one) and declined the others after i raised a dispute. i will never use them again
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nigelharris40 | 10 Aug 2023
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No Happy
2nd time that I have purchased from Viator and they had not honoured the cashback, apparently not bought via Topcash whic is not the case
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GTG150 | 08 Aug 2023
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6 months
Still waiting for cashback
Trip been and gone and nothing!!
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cherie63 | 12 Jul 2023
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Great Service
Booked a group trip for Dubai - cashback tracked quickly - no problems at all. Very happy.
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stopambergo | 08 Jun 2023
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Cashback refused
After submitting a missing cashback claim I also just got a final decline.
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Brian_P | 05 Jun 2023
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Cashback doesnt tracks
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gopalkedia | 16 Dec 2022
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Cashback received on three bookings and declined on another booking for no good reason. Enjoyed the trips but feel a bit cheated.
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Member416537184445 | 30 Nov 2022
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Cashback refused as I 100% click and order via the cashback button.
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carezipuk | 30 Nov 2022
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I paid for five tours via TopCashback and Viator declined two of them? They had my money but refused Topcashback. Not happy. However, the tours were amazing
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JamesDee1 | 10 Nov 2022
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Cashback refused with no explanation given. Poor.
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jordas20 | 25 Sep 2022
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Waited 6 months for a customer service ticket response after raising a missing cashback claim and got a straight final decline from Viator with no justification or opportunity to discuss the issue despite me having screenshots of the cashback process there was nothing that can be done. The merchant should be removed.
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jasdr | 24 Sep 2022
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Spent over £400 is transactions and didn't receive cashback for any of them - Viator should be taken off top cashback. I did lodge a claim however, this was refused...
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hejaha | 21 Sep 2022
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Cashback appeared very quickly, great rate as well. Easy transaction.
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BaileyHound | 13 Sep 2022
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Out of five bookings I made for a recent trip ALL were declined. Don't bother!
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mpwheatley | 12 Sep 2022
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Great price, service and good cashback
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night12309 | 08 Sep 2022
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