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Great Service
Booked a group trip for Dubai - cashback tracked quickly - no problems at all. Very happy.
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stopambergo | 08 Jun 2023
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Cashback refused
After submitting a missing cashback claim I also just got a final decline.
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Brian_P | 05 Jun 2023
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Cashback doesnt tracks
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gopalkedia | 16 Dec 2022
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Cashback received on three bookings and declined on another booking for no good reason. Enjoyed the trips but feel a bit cheated.
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Member416537184445 | 30 Nov 2022
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Cashback refused as I 100% click and order via the cashback button.
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carezipuk | 30 Nov 2022
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I paid for five tours via TopCashback and Viator declined two of them? They had my money but refused Topcashback. Not happy. However, the tours were amazing
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JamesDee1 | 10 Nov 2022
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Good service
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children01 | 07 Nov 2022
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Cashback refused with no explanation given. Poor.
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jordas20 | 25 Sep 2022
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Waited 6 months for a customer service ticket response after raising a missing cashback claim and got a straight final decline from Viator with no justification or opportunity to discuss the issue despite me having screenshots of the cashback process there was nothing that can be done. The merchant should be removed.
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jasdr | 24 Sep 2022
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Spent over £400 is transactions and didn't receive cashback for any of them - Viator should be taken off top cashback. I did lodge a claim however, this was refused...
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hejaha | 21 Sep 2022
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Cashback appeared very quickly, great rate as well. Easy transaction.
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BaileyHound | 13 Sep 2022
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Out of five bookings I made for a recent trip ALL were declined. Don't bother!
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mpwheatley | 12 Sep 2022
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Great price, service and good cashback
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night12309 | 08 Sep 2022
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One day boost cashback to 20% and surprise surprise after months of resolution cashback was declined. Funny that! Been using this site for years so I know the cou!
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Angelrock12 | 24 Aug 2022
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Shows high %-age of cashback to tempt you but it always declines payout - avoid!
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indranil2u | 04 Jul 2022
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I have made several purchases from Viator using the TCB website, few have ever tracked even though I ensure that I order directly after clicking on the TCB site. It makes no difference, nor does clearing cookies. Some cashback has been received after raising a claim with TCB but the latest claim that was worth £20 was declined as Viator said that a promotional code was used. It most definitely was not, but Viator will not change their mind.
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RCS1853 | 19 May 2022
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Declined for no reason - one to avoid
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mrme | 03 Dec 2021
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Completed the steps of cashback but merchant declined it.
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patilda | 29 Sep 2021
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Very slow payout, advertises itself as a faster payout. Informs customers a 9 week payout ended up taking over 64 weeks!!!!!
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mrnmrwa | 27 Oct 2020
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declined multiple payouts - will not be using them again
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jamesmeegan | 13 Jan 2020
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Quickly tracked and paid.
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gruntie | 28 Dec 2019
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Excellent service
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Madsavo | 24 Dec 2019
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fast and guaranteed payout
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hema247 | 16 Dec 2019
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Easy to do, good rates of cash back, why would you not use it!!
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Easternspo | 01 Nov 2019
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No problems with this company I have used them many times and they always come up trumps
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susie901 | 08 Oct 2019
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