Get up to £125.00 of your purchase back when you shop with Virgin Media Fibre Broadband Join TopCashback Free
Get up to £125.00 of your purchase back
when you shop with Virgin Media Fibre Broadband

Virgin Media Fibre Broadband Reviews

Reviews and experiences from TopCashback members who have shopped with Virgin Media Fibre Broadband. Log in to review
Virgin Media Fibre Broadband Reviews
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Been chasing cashback since November. Virgin also refusing to honour first 2 months free service offer. Virgin also left us without internet access and e-mail account for 2 weeks (before Christmas). Part of reason was the "official" virgin engineer installed a "cloned" modem (and left explaining that the reason why he couldn't get a connection was because the Virgin server was down). We eventually obtained and installed a modem ourslves but Virgin still insisted on charging us the £35 installation feed otherwise they would take us to court! Virgin readily admitted their mistake but wouldn't lift a finger to rectify. We're now working through trading standards and OFTEL, to address the issues with Virgin. They "imply" that they have a huge Virgin caseload! Oh...and the virgin cable download speed isn't noticeably faster than our old virgin phone line....
  11305625942 | 13 Feb 2010 Report Abuse
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cashback not tracked - have logged it, and to add insult to injury have just received their contract with a much higher price than the deal I signed up for and no-one can confirm which amount I will be paying - beginning to wish had stuck with Sky
  ctc2007 | 11 Feb 2010 Report Abuse
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Was quick to track and have just go payment 6 weeks later
  Wanderingpomm | 10 Feb 2010 Report Abuse
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have submitted a missing cashback claim for the outstanding £65 as i only got half cashback confirmed. Topcashback are saying it was not £130 at all and the £65 is correct. I told them its now £65 but was £130 at the time i ordered. But they are saying it was not. Not impressed. Anyone else had any luck?
  | 05 Feb 2010 Report Abuse
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Tracked very quickly and became payable quickly too!
  11363737440 | 02 Feb 2010 Report Abuse
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Tracked and confirmed very quickly. Impressive.
  Peateedee | 02 Feb 2010 Report Abuse
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tracked next day, great deal £150
  bjudson | 02 Feb 2010 Report Abuse
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the same happened to me today ive put in an enquiry with topcashback see what they say
  clairegrace | 01 Feb 2010 Report Abuse
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Tracked quickly at the advertised £150, but it's confirmed 2 days later and changed to £130 - anybody else had this? Or Topcashback do you know why? Thanks
  santa_nethy | 01 Feb 2010 Report Abuse
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Tracked overnight.
  cashbackexpert | 01 Feb 2010 Report Abuse
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After a tense few hours with no record of the transaction on TCB and a blank email from Virgin (that's another story) I now have a tracked amount of £150 in my earning's "Pending" column. Hopefully this will now go through without any further issues. (PS Thanks to Christie at Virgin Media for helping me sort out the issues there).
  Andy07 | 30 Jan 2010 Report Abuse
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Mine also confirmed at £65.
  chemwhiz20 | 30 Jan 2010 Report Abuse
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My has confirmed at £65 also. Plus, I can't believe they've raised it to £150 now! I should've waited a few days!
  | 29 Jan 2010 Report Abuse
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Hiya, I have been told by TCB to wait until it gets confirmed and then it will show as £130..However mine has already been confirmed and is still showing £65 not £130..Anyone else still have £65 after its been confirmed??
  | 29 Jan 2010 Report Abuse
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tracked really fast, a shame really as the next day cash back went from £65 to £130, unlucky but it`s better then nothing
  | 29 Jan 2010 Report Abuse
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My account is also only showing as £65 and I went for the whole package of tv, phone and broadband. I even upgraded on the phone to XL.
  | 28 Jan 2010 Report Abuse
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i also have not recieved the full cashback advertised and its also half what is advertised. Also awaiting an outcome.
  | 28 Jan 2010 Report Abuse
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Unfortunately although this merchant tracked very quickly and the bundle we are in the process of purchasing is an excellent package we have not received the full amount of cashback according to the current promotion, only half of the amount. We are eagerly awaiting the full cashback figure advertised on to be applied correctly and it to be rectified. Do check.
  Adsime | 28 Jan 2010 Report Abuse
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Cashback only shows up as £65 even though its advertised this week at £130, not having much luck from Topcashback enquiry to why this is. Can anyone else advise on if it will increase to the advertised £130, i have ordered Cable TV, Broadband and Phone line, so should get the full £130??
  | 27 Jan 2010 Report Abuse
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Signed up to this deal last summer. Took several months for the money to become payable but came in very very handy for Christmas!! (£350+ C/B earned to date)
  CIB282 | 25 Jan 2010 Report Abuse
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confirmed quickly but still waiting for it to be payable months later!
  | 19 Jan 2010 Report Abuse
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Great stuff. First time user and my order tracked within an hour of placing it!
  togovind | 19 Jan 2010 Report Abuse
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They just blanked my claim & no any respoce so far i think the playing game here they promise me 65 pounds but no even 1p been given so fraudester bascily
  N433m | 18 Jan 2010 Report Abuse
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VERY GOOD
  | 15 Jan 2010 Report Abuse
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fast fast fast.....what more can i say.
  Jasper33 | 14 Jan 2010 Report Abuse
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