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Great rate of cashback (£100) - tracked and confirmed very quickly. have had a few problems with the TV and internet but customer service v good. Got an engineer oot within 24 hours at no charge and replaced V+ box. Internet ppl called me back and talked me through wireless installation for 1/2 hour.
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joolzpop | 29 Mar 2010
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I am new to this and it is all early days yet, so have not got my cashback yet. Will come back to comment a bit later.
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| 29 Mar 2010
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one of the quickest merchants to track and validate ive even recommended to all my family members
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| 26 Mar 2010
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I've been waiting over a week for this and it still hasn't tracked. A manual claim has been made. Also, i did it when it was £150, and a week later it's £160. D'oh!
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middleton82 | 26 Mar 2010
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Avoid no cashback showing and having to chase manual.
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jameswilson1976 | 25 Mar 2010
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been waiting 3 months + for the manual process of this cashback. My advice is do not count on any cashback, as you might never get it. Better to get a cheaper deal elsewhere, as virgin are expensive compared to ADSL.
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| 20 Mar 2010
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Hi, took out non cable Broadband and should be expecting £60 cashback, Jul 09!! Sent 9, YES NINE, nudges, still waiting for cashback!!! DONT USE VIRGIN, DONT DO AS PROMISED!!!!!
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Sadssandiford | 19 Mar 2010
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average tracking is meant to be 1 hour, it's been two days and haven't had anything tracked.
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middleton82 | 18 Mar 2010
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Some people may remember the old NTL days (I too was a customer back then on and off), but FEAR NOT - the new Virgin Media is actually very good! Binned my expensive BT landline 2 years ago and now I just have Virgin broadband (which has risen steadily from their cheapest 2Mb package where I could reliably get 2Mb, then free upgrade to 10Mb and I can reliably get 6Mb which is excellent). I had no problems with installation or billing - its all gone very well and I'd recommend them to anyone!
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| 16 Mar 2010
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Very generous cashback and very quick to show pending.
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Hogwhale | 16 Mar 2010
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confirm next day, thanks for topcashback
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boonkuan | 04 Mar 2010
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Was expecting £150 but only trakced at £65. Message on website saying was error and would be corrected but after two weeks put in missing cashback claim for the outstanding amount. Topcashback are saying it was not £150 at the time I signed up and the £65 is correct and that the error message did not apply to me. Was definately £150 as was weighing up whether to go with Virgin or elsewhere, but worked out with the cashback from Virgin would more than pay for itself over a year so decided to go with them. Topcashback say I am wrong and wont take it further but I know it was £150 otherwise I would not have signed up. Now I am worse off and wish I had gone elsewhere.
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ced203 | 01 Mar 2010
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Tracked within 2 days for full amount of £150, and i only purchased just the broadband package
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690315034 | 01 Mar 2010
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fast tracking
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adamtoy2003 | 01 Mar 2010
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placed order on 22/12/09 payalbe date 28/2/10 and spot on money is now payable brlliant topcashback will be useing again
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ianj971 | 28 Feb 2010
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no probs. tracked transaction straight away
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shacka | 27 Feb 2010
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Totally disapointed .
Cashback has gone down to zero.
A missing cashback requires I identifry the date I clicked on.
Without the £60.oo Virgin do not giv ethe best deal.
But Ican live with this
But the real disapointment is the topcash back proceedure.
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Pdleeman | 26 Feb 2010
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Fast tracking and fast payout. Only downside they upped cashback to £150 three days after I signed up at £130. Positive experience though.
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bgenm | 25 Feb 2010
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quick and easy...... just wish i had waited for £150 instead of the £65 i got!!!
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sank99 | 25 Feb 2010
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been 3 months and no cashback, AVOID! suggest try cashback via another site.
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| 25 Feb 2010
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Still waiting for it to be confirmed. I missed out on £65 due to the 'Continue to merchant' tab not showing when I wanted to place my order - no 1 tells you that you could've accessed it by going thro non-cable sales. Pretty dumb really. I said I'd not get the full £130 and altho TCB have said I should,I'm still not holding my breath!
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| 24 Feb 2010
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Having placed the order for the Vbox+, I received a call from a Virgin Agent on a mobile phone wanting to take payment for £75 for the Vbox, which could not have been taken on-line. I was not willing to give details of my credit card over the phone from a man on a mobile. He became very rude and was not willing to pass my complaint to a Manager. He basically said, no credit card - no Virgin media!!!!
I understand to qualify for the cashback, the process has to be done wholly on line and this is not the case with Virgin Media in this instance. What is the point as I know for a fact that I would not get the cashback, as this has happened to me before with other merchants.
Be Warned!!
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mrcrmorris | 20 Feb 2010
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Virgin contacted us promptly after we placed the order vis this site but stated in their email that the installation charge was £99. I checked this link again and it clearly stated a £75 installation fee for the V+ box. We replied querying this and have heard nothing since.
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| 17 Feb 2010
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Whipped through to confirmed really quick, excellent return on an essential service. Well worth it.
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Ulysses | 17 Feb 2010
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Rubbish, waited ages for payment whilst tracking at £60.00 then when it came to payable it tracked as £0. Waiting for a missing claim to be submitted!
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danjones1989 | 16 Feb 2010
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