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Virgin Mobile Reviews

Judging by the Virgin Mobile reviews you will find below, the majority of TopCashback members are happy with their experience of shopping with them through us. One member who was clearly delighted with the overall experience said: “Good deal on product ordered and cashback came within eight weeks.” You will find many of our members have highlighted how quickly they received their cashback, with feedback including remarks such as “stated three months to receive payment but only took two in the end — very happy”, “excellent service. Cashback within seven weeks, which is a lot quicker than others” and “tracked spot on and paid out very quickly”.

It is not just the speed with which they pay cashback which has come in for praise, however, with other Virgin Mobile review feedback complimenting them on their customer service and delivery. Examples of such comments include “excellent — SIM card came quickly, no hassle to change suppliers” and “they are a great company, one of the best to deal with”.

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Virgin Mobile Reviews
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The phone was dispatched as advertised, the tracking was almost instantaneous. Best thing is the 28d period to change the phone if I don't get to grips with a Touch screen phone.
  | 26 Nov 2010 Report Abuse
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RUBBISH IT IS A CON, SITE WILL NOT LET YOU CHECK OUT SO YOU HAVE TO PHONE VIRGIN HENCE NO CASHBACK>
  | 20 Nov 2010 Report Abuse
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Tracked quickly and paid up fairly promptly too! Phone arrived next day. Very pleased.
  scrumpy007 | 12 Nov 2010 Report Abuse
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Post and confirmation within 12 hours, the phone arrived by 8 the following day and my contract was sorted by 8pm after a 6pm purchase, so excellent service.
  EarlCliff | 28 Oct 2010 Report Abuse
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Excellent retailer and as always superb services from topcashback
  daisybassetthound | 17 Oct 2010 Report Abuse
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As with the other customer, Cashback indicated that I would receive £50 for signing up to a contract, but although it looked OK at first it then went to £0 and even after contacting Cashback I didn't get a reason why. Don't bank on getting cashback and go elsewhere if you want to be sure of a payout.
  chip_and_pin | 09 Oct 2010 Report Abuse
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BEWARE and buy elsewhere. Tracked at £50, then £0, like so many others. Topcashback need to investigate this company as they are dishonest offering cashback they refuse to honour for no reason.
  lilacs | 24 Sep 2010 Report Abuse
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Be warned, if you intend to import your telephone number from another network, they will grab your cashback from you! Nobody at Virgin customer services told me they would do this, they just took it back out of my account. I have raised a missing cashback ticket with my complaint - still waiting and waiting for a reply
  samjocky | 25 Aug 2010 Report Abuse
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£50 is a very nice extra, especially seeing as I was going to go for the phone contract anyway!
  stevendwyer1980 | 13 Aug 2010 Report Abuse
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Cash back was great. The phone and the line rental package took a bit of sorting out (too long a story) but got there without too much trouble. Will use again.
  | 31 Jul 2010 Report Abuse
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I purchased a phone from Virgin sometime ago and it tracked with no problems, however for some unknown reason they reported nil cashback. I queried this with Topcashback and after a couple of months wait my query was sorted out and i was paid. Thanks to the Topcashback team.
  efctom | 15 Jul 2010 Report Abuse
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Just submitted this a few hour ago, but tracking was there as I logged in. Good stuff.
  | 30 Jun 2010 Report Abuse
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Also have the same problem as recent purchasers. The £30.00 tracked was confirmed at £30.00, then went payable at £0.00???. Now waiting for my enquiry to go though. Obviously virgin never intended to payout, DO NOT USE !!!
  TomB2010 | 27 Jun 2010 Report Abuse
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took a while to track , but after chasing up with tcb now confirmed
  | 11 Jun 2010 Report Abuse
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I havent had my cash back yet, it tracked in Nov 09 and then went to zero. Still chasing it now doubt I will get my £30 back!
  butterflyprincess | 23 May 2010 Report Abuse
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Tracked quickly then almost as quickly reduced from £60 cashback to ZERO! DON'T BOTHER!!!
  | 13 May 2010 Report Abuse
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great quick and easy!
  | 12 May 2010 Report Abuse
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Paid on time, best deal on phone (Nokia E72, 18 months at £25.00, 500 mins 3000 texts,1gb data). Recomended.
  don240 | 06 May 2010 Report Abuse
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I didnt get any cashback
  | 02 May 2010 Report Abuse
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the speed of cashback payout is second to none.
  Superman3170 | 26 Apr 2010 Report Abuse
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tracked and paid out
  markwi | 24 Apr 2010 Report Abuse
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Also have the same problem where the £30.00 tracked but now has been confirmed at £0.00. Now waiting for my enquiry to go though.
  MandaYB | 22 Apr 2010 Report Abuse
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I have had the same problem as the previous member. I purchased a contract and was expecting £30 cashback, only to have it changed to £0.00 for no reason. If anyone can throw some light on this can they post a comment.
  efctom | 18 Apr 2010 Report Abuse
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Took deal through TC website and was shown with a £30.00 payment pending, this has now changed to £0.00 and also that I have claimed this, the latter is not the case. Both issues raised with TC, awaiting their replies
  topcop | 16 Apr 2010 Report Abuse
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Tracked very quickly and is now payable. A good deal too.
  rams | 14 Apr 2010 Report Abuse
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