Get up to £50.00 of your purchase back when you shop with Vodafone Mobile Join TopCashback Free
Get up to £50.00 of your purchase back
when you shop with Vodafone Mobile

Vodafone Mobile Reviews

Many TopCashback members have left positive feedback for Vodafone having purchased from them through us. One customer says they would highly recommend them for great cashback deals, while another describes the network as being great, saying the “customer service has been faultless for me”. Our members also describe how they have had no issues with Vodafone, are very happy with them or had no trouble transferring their number from O2, while one calls them a “great phone company”.

Customers also appear to be pleased with both the amount of cashback they have earned and how quickly it has been paid, with comments including “would recommend as the cashback deal I got was effectively worth two months of line rental” and “this has been the fastest cashback I’ve ever received. From the date of order to withdrawing the funds, it took less than three weeks”. Another review points out that the author’s £101 cashback reached payable status before they had paid their first monthly bill.

Although being rated as one star on Trustpilot, there are four and five-star reviews which commend them on everything from their customer service to their coverage and signal. Positive feedback highlights the fact Vodafone resolved issues one customer had, while another reviewer states they have two lines with them and have never had any problems.

Other reviews talk about the fact that their 4G and 3G has been strong and fast, no matter where the customer has been, while one reviewer says they have “been with Vodafone for over 20 years and always found their service to be great”.

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Vodafone Mobile Reviews
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Was very easy, my first cash back for amt greater than 20 quid...
  sas_6580 | 08 Jul 2016 Report Abuse
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4 months and still waiting for the cashback despite numerous 'nudges'. Terrible
  fabrice31416 | 06 Jul 2016 Report Abuse
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Very Very poor, I would not but from Vodafone based on cashback because its rare you get it. I waited 5 - 6 months for my Cashback to be turned down without good reason. Poor service, not happy. Avoid
  leon_cll | 02 Jul 2016 Report Abuse
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very good service paid quickly
  marielachie | 01 Jul 2016 Report Abuse
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Joined Vodafone last year on a 12 month SIM only Contract via TopCashback. They've declined payment since on the basis that the contract was cancelled. It wasn't. There was some problems on their part that required me to contact them by phone - I can only guess this is the reason why they deny the payment (which was a fair amount). Unfortunately for me, the issues with this merchant have been ongoing. Following the transfer of my number from my previous provider, I was unable to receive/make calls and text for nearly a month! So not only I didn't get the cashback but I payed for a service that wasn't provided and I wasted hours on the phone trying to find someone who could actually do their job properly. Trying to put a complaint and get the recordings of my calls to the Customer Service department was an arduous task - eventually I gave up as life is too short to waste it arguing with these disgraceful company. Finally, my contract has come to an end, I can say goodbye to Vodafone forever! Looking forward to not having to deal with them anylonger!
  Mjos78 | 16 Jun 2016 Report Abuse
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No problems and quick payment
  orochiguyver | 12 Jun 2016 Report Abuse
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The initial purchase didn't track at the correct amount. Was supposed to be £84 but account stated £0!! I was so annoyed as it was a major factor in signing up to the contract. Had to raise two tickets before it eventually got resolved. Still only got £80.80 but better than nothing!!
  | 27 May 2016 Report Abuse
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Avoid. They do not honour the payments laid out in TCB. You're better off going in store or haggling over the phone.
  kclarkson78 | 24 May 2016 Report Abuse
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It tool just over three months and multiple e-mails to Topcashback customer service to finally get the cash back to payable stage. Nowhere near as fast as they advertise here.
  reza1412 | 21 May 2016 Report Abuse
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very poor; failed cashback (so far-fighting though) though I bought one of their dealsprimarily due to the cashback...
  Pete___ | 08 May 2016 Report Abuse
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After waiting 7 months, Vodafone still declined my cash back claim with no feedback. Topcashback you should advise why.
  Jaxson | 18 Mar 2016 Report Abuse
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Honestly terrible
  Damohtc | 15 Mar 2016 Report Abuse
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The cashback came after about 11 weeks, not the fastest but it arrived
  kingchambo | 29 Feb 2016 Report Abuse
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Great cash back, swift and easy to deal with
  DebiNoone | 27 Feb 2016 Report Abuse
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Lost transaction and auwful service. Didn't recieve the cash back, my order got stuck in their system and took over 4 weeks to actually get the phone. They also had an input error on the amount of data. I am paying £65 per month and they inputted 2gb of data rather than 20gb of data. It has taken 3 phone calls and 2 hrs to sort- and still not sure if it is sorted.
  Freckles08 | 15 Feb 2016 Report Abuse
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vodafone is scam, they blocked the order from cashback web site, be careful with them.
  007 | 14 Feb 2016 Report Abuse
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So easy, I simply made the purchase and Topcashback did all the rest.
  smartcookie24 | 13 Feb 2016 Report Abuse
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TopCash back customer server have an excellent customer support where team is very stringent in resolving issues for their customer issues. Thank you so much for chasing for cashback
  sarathy82 | 09 Feb 2016 Report Abuse
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even though i went through top cash back and supplied all relevent information, vodafone did not pay cash back
  original bigbird | 01 Feb 2016 Report Abuse
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followed perfectly the instructions for pay as you go sim came us that I spent £1 and due no cash back!
  SRCHALMERS | 29 Jan 2016 Report Abuse
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2 months and still waiting for confirmation...sent a chase up claim and frequent nudges. Vodaphone are not a 'fast payer' form my experience
  Russty | 28 Jan 2016 Report Abuse
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I never got the full amount of cash back very disappointed
  Lisar3543 | 24 Jan 2016 Report Abuse
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excellent
  | 11 Jan 2016 Report Abuse
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A little put off by the time having to wait before a payout
  yeedos | 10 Jan 2016 Report Abuse
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there good service
  bluebell80 | 28 Nov 2015 Report Abuse
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