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when you shop with WHSmith

WHSmith Reviews

Reviews and experiences from TopCashback members who have shopped with WHSmith. Log in to review
WHSmith Reviews
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ordered 2 items at the same time only 1 tracked
  joe76 | 27 Jul 2010 Report Abuse
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slow to resolve problems but did get there in the end
  BRYNEGLUR | 24 Jul 2010 Report Abuse
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Good service.
  shaark | 19 Jul 2010 Report Abuse
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Excellent retailer with prompt payment of cashback
  contrary | 15 Jul 2010 Report Abuse
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very quick & reliable service
  | 23 Jun 2010 Report Abuse
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Online purchase 10/12/09 Delivery should have been 7 days Arrived 6th January 2010 Took forever to track and only became payable May 2010
  joynpete | 12 Jun 2010 Report Abuse
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very surprised and impressed. bought items through web site on offer 2 for price of 1 collected in local store and received 10% cash back, tracked and confirmed quickly. hjust awiting payment.
  griffhull | 02 Jun 2010 Report Abuse
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I am a seriously unhappy bunny. This company is big enough to do a lot better than this. Purchase made in November. Tracked ok and went to confirmed, but has been stuck there ever since. Note on the file to say please allow longer, however in doing so I now realise that it has gone beyond the time I can submit a manual claim. Grr.
  Imzadi_chester | 22 May 2010 Report Abuse
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Tracked within 24hours, great!
  ahall35 | 19 May 2010 Report Abuse
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very good
  della7 | 14 May 2010 Report Abuse
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Tend to cancel pre-orders after a short while, even though the goods have not yet been issued and you are aware of this. Very annoying!!
  | 10 May 2010 Report Abuse
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CASHBACK RECEIVED MANY THANKS
  2508aom | 06 May 2010 Report Abuse
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Fast tracking about 24 hours
  ellemm | 04 May 2010 Report Abuse
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Tracked at £1.09 for a few months but changed to £0.00 when payable.
  jamesrobertson24 | 04 May 2010 Report Abuse
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Tracked very quickly, but delivery very slow, (for pick up from local store) took a week!
  nurpol | 04 May 2010 Report Abuse
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we hace a local WH Smith so reserve and collect is good and cash back too
  Margy51 | 02 May 2010 Report Abuse
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Don't bother! I use TCB all the time, with no problems. Apart from WH Smith! I purchased in January, and this still hasn't even tracked despite them being chased. Don't think this will ever be paid if it won't even get tracked. Waste of time. Shop elsewhere!!!!!
  Mattclegg | 01 May 2010 Report Abuse
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Quick to track, fairly slow to pay, had to wait till April for a payment from a transaction the week before christmas (2009)
  jamesw361 | 28 Apr 2010 Report Abuse
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Tracked quickly but 6 months on and it is still not in the payable column!
  tintinlostsnowy | 18 Apr 2010 Report Abuse
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Waited nearly a month to buy pens due to their mistakes. Email response was very slow. Most items are very expensive even after their discounts.
  naohino | 16 Apr 2010 Report Abuse
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Very satisfied with everything. Cashback was Quick.
  cruddy | 10 Apr 2010 Report Abuse
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Quick to track but VERY slow to become payable. Still waiting since December!
  ryoko | 09 Apr 2010 Report Abuse
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track the next day...no probs here
  BLUE_TOES | 08 Apr 2010 Report Abuse
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All was fine
  shoni | 08 Apr 2010 Report Abuse
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very prompt cashback
  nymshine | 07 Apr 2010 Report Abuse
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