Get up to 6.3% of your purchase back when you shop with Zalando Join TopCashback Free
Get up to 6.3% of your purchase back
when you shop with Zalando

Zalando Reviews

Reviews and experiences from TopCashback members who have shopped with Zalando. Log in to review
Zalando Reviews
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fast payer all good
  ianandsuzanne | 05 Oct 2015 Report Abuse
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Good transaction. Thank you
  | 04 Oct 2015 Report Abuse
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they were great no problem quick payment good excample
  robertaann | 24 Sep 2015 Report Abuse
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Did not track - had to submit a missing claim.
  AndyGreen | 13 Sep 2015 Report Abuse
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great service
  Diane_Humphreys | 30 Aug 2015 Report Abuse
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Excellent Seller.
  | 22 Aug 2015 Report Abuse
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Thanks very good service
  Ramunas1 | 07 Aug 2015 Report Abuse
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Usual excuse: declined as the network has not identified ourselves as the last referral to the merchant’s site and this transaction.
  tep1981 | 05 Aug 2015 Report Abuse
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Fast delivery, reasonable on timescale for refunds.
  Tanya1979 | 31 Jul 2015 Report Abuse
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Excellent service
  Andrewhorton1 | 31 Jul 2015 Report Abuse
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Excellent Seller.
  | 23 Jul 2015 Report Abuse
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Very fast payout. Highly recommend. Will use them again :-)
  pauline3700 | 30 Jun 2015 Report Abuse
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Excellent Seller.
  | 22 Jun 2015 Report Abuse
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Fast paying, no hassle, great clothes, shoes etc. Despatch and returns are dealt with quickly. I really rate this company.
  fjord | 09 May 2015 Report Abuse
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For some reason the last two transactions have been declined. I've not had a problem in the past and other retailers have tracked ok. This is a shame as the cash back is generous and they sell a good range of clothes
  bobby8 | 02 Mar 2015 Report Abuse
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Unfortunately none of my transactions have tracked through TopCashback with this merchant, which is very frustrating considering the vast majority of transactions with other retailers are tracked immediately. I've just had a claim rejected. I'm not using Zalando any differently than any other store I visit via TopCashback. The cashback level is good, but seeing as I've not received any and, reading user reviews would suggest others are having the same problem, I'd suggest that if the cashback is important to you then use another shop. The retailer has a lot of good clothes on offer in the latest fashions. I've purchased a few t-shirts, some of which have been brilliant quality, others not such good quality for the price - the sort of fabric that twist in the wash. I did return one item which all went smoothly.
  Rikster | 16 Jul 2014 Report Abuse
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Ordered twice one tracked one didn't! All I can say is the same as TCB "clear your cookies prior to making a transaction and that you then go on to make a transaction immediately and wholly online." I think I go distracted mid order!
  fellmog | 04 Jun 2014 Report Abuse
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Visit recorded no problem, transaction not tracked, claim placed for cashback. Claim rejected although there are no grounds for this. No appeal process available. Do not use for cashback. Oh- and the product was delayed
  dcarlson01 | 17 Apr 2014 Report Abuse
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Cashback not tracked. Claim submitted but no joy as yet. I wouldn't bother using them for cashback again - they may have a high cashback rate but they don't pay it!!
  madsybaby | 06 Dec 2013 Report Abuse
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I have used this merchant on 3 occasions and delivery was quick with good quality products with free returns plus the added bonus of 10% cashback.Tracks quickly and pays promptly!!
  fatdisco | 31 Aug 2013 Report Abuse
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Quick, easy and on time.
  CBone | 08 Jan 2013 Report Abuse
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Please be aware - I purchased something for £35, however it tracked as £29.17, I believe this merchant isn't applying the cashback to the VAT amount. For me it only made a pound or so of difference however it you spending a lot more it's worth bearing in mind
  poppylulu | 12 Dec 2012 Report Abuse
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I made a valid purchase through Topcashback from this company. However, I have been informed that my cashback request has been declined by the retailer. Unfortunately I did not retain the customer reference in order to file a "missing" cashback claim. I will not be purchasing from this retailer again. Topcashback services however were, as ever, excellent.
  Hellywood | 21 May 2012 Report Abuse
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Good all worked fine!
  lukepeterbrady | 23 Apr 2012 Report Abuse
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Great products at great prices and excellent customer service with free delivery and free returns; good level of cashback which tracked very quickly, though is taking a while to be confirmed.
  Eryngium | 18 Feb 2012 Report Abuse
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