Get up to 20% of your purchase back when you shop with zooplus Pet Shop Join TopCashback Free

Get up to 20% of your purchase back
when you shop with zooplus Pet Shop

zooplus Pet Shop Reviews

Our members love the reliable service provided by Zooplus.co.uk, with some describing it as brilliant. People who have shopped with them through us have commented on the swift delivery, the wide range of quality products available and the fact you can earn reward points when shopping with them.

There are plenty of reviews from customers who stated that they used Zooplus.co.uk every month, while the fact they are a reliable payer and provide fast cashback tracking and payout are also frequently mentioned.

Zooplus.co.uk also has a ‘great’ four-star rating on Trustpilot, with those who left reviews mentioning the company’s outstanding customer service, unbeatable prices and subscription discounts.

Positive reviews highlight the fact they are helpful when contacted by phone and good when dealing with returns and refunds, while it is also mentioned that products were 100% as described. Many say they would recommend Zooplus.co.uk to other pet owners while others were pleased with how the company looked after its customers.

zooplus Pet Shop Reviews
	The last 2 purchases have both been declined! Why??? I spent over £200. Total waste of space!
	michelle158 \| 28 Jul 2015 Report Abuse
	Cahback paid promptly. Good prices I buy all my cat stuff from here
	Sanj1966 \| 24 Jul 2015 Report Abuse
	A fantastic website that has the cheapest deals, paying cash back very quickly.
	\| 20 Jul 2015 Report Abuse
	Excellent fast service
	Bobbymitch \| 20 Jul 2015 Report Abuse
	Zooplus is a really great site for all your pet need. They have saved me a small fortune as well as making cashback. Think they must be the quickest company to pay out to. Love zooplus x
	Keggybabe \| 19 Jul 2015 Report Abuse
	DElighted with everything
	alicealiceangela \| 17 Jul 2015 Report Abuse
	great service from zooplus nothing is a problem
	bluetoon \| 16 Jul 2015 Report Abuse
	Good Service. Recommend. Will continue using
	dotb17 \| 07 Jul 2015 Report Abuse
	Fantastic store with some great products and very fast delivery. The cashback was a nice bonus!
	nwmedia \| 06 Jul 2015 Report Abuse
	Cashback has come through promptly every time.
	rhianbisson \| 04 Jul 2015 Report Abuse
	Cashback has always tracked so far (fingers crossed for future transactions...). Not the quickest payers but at least it gets paid in the end unlike some other unscrupulous merchants
	asullivan \| 03 Jul 2015 Report Abuse
	Easy to use and cashback usually tracks ok
	hezza74 \| 02 Jul 2015 Report Abuse
	Excellent and fast service
	carlshaw \| 29 Jun 2015 Report Abuse
	Quick Cashback - Was buying from them anyway so its a win win!
	Debs329847 \| 23 Jun 2015 Report Abuse
	Good service with quick delivery - so helpful with heavy goods like cat litter!
	Moomin1963 \| 23 Jun 2015 Report Abuse
	Fantastic products and super quick delivery 5*
	sjwild1312 \| 22 Jun 2015 Report Abuse
	Still very good - tracking is reliable, but I've just noticed that cashback has been reduced to 2% for current customers which is slightly disappointing. But I can't really complain because their prices are very competitive anyway, and you can get further discounts if you join their VIP club or spend more than £75 (you can get another 3% discount). Overall, they're pretty good - and even better for delivery now that you can choose DPD i.e. you can properly track the delivery and know when it will be delivered to within an hour - a great improvement over using the clowns at Yodel, when you've no idea when delivery will be made, if at all (they lost one of parcels last year, so I opted for DPD instead)
	Catweazle \| 21 Jun 2015 Report Abuse
	An incorrect cashback insertion has been allocated to my TopCashback account, with respect to my Missing CashBack Claim. When I contacted the Cusmore Services, I got a reply that "the amount is all they will be awarding".
	Anglicist \| 01 Jun 2015 Report Abuse
	Pay very quickly every single time - I've ordered from these guys for almost a year since bringing my kitten home, they pay up every time and very quickly - cheap for pet food too - great work zooplus :)
	linz27 \| 06 Apr 2015 Report Abuse
	I've been using Zooplus for years, I really like their range and quality. However just recently I've had problems with tracking on a few orders. It has gone through after I've chased it but bit annoying. I don't like the £1 extra charge for DPD either. You used to pay less for choice of courier, 50p I think.
	Katepp \| 27 Mar 2015 Report Abuse
	This company almost always disputes fail to track legitimate cash back. When I challenge it they come up with disingenuous reasons why they don't want to pay out the promised cash back. Topcashback also fail to take responsibility to support such claims.
	steenh \| 27 Nov 2014 Report Abuse
	Declined cashback for no valid reason. Will stick to PetSupermarket in future, who are much more reliable.
	Bluemole231 \| 27 Oct 2014 Report Abuse
	I've been using Zooplus for a few years now. They have a really good selection of pet products. Cash back always tracks and pays out. I joined their loyalty program as my orders are usually quite large (I think I paid £9 for three year's membership if I remember rightly). This gives an automatic 5% discount. Then use 'STOCK-UP' as a promo code if you spend over £75, which gives an additional 5% off. With cash back on top of that I'm a happy bunny! They have recently started to use DPD as one of their carriers. This can be selected at a cost of £1. This really is the cherry on the cake for me as I now get an email telling me when my parcel will arrive (a one hour slot). 10/10 for Zooplus!
	Barb5 \| 21 May 2014 Report Abuse
	I got the products I wanted at a reasonable price. Arrived in good time, but no cashback arrived. I submitted a claim, but it was very quickly declined. Disappointing.
	94120 \| 10 Apr 2014 Report Abuse
	I can't fault Zooplus as a merchant - great range of products, good prices, fantastic customer services and fast delivery. I've had a couple of issues with visits not being picked up for cashback, but TCB have been great in getting them resolved.
	fords \| 05 Mar 2014 Report Abuse

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