Get up to 20% of your purchase back when you shop with zooplus Pet Shop Join TopCashback Free

Get up to 20% of your purchase back
when you shop with zooplus Pet Shop

zooplus Pet Shop Reviews

Our members love the reliable service provided by Zooplus.co.uk, with some describing it as brilliant. People who have shopped with them through us have commented on the swift delivery, the wide range of quality products available and the fact you can earn reward points when shopping with them.

There are plenty of reviews from customers who stated that they used Zooplus.co.uk every month, while the fact they are a reliable payer and provide fast cashback tracking and payout are also frequently mentioned.

Zooplus.co.uk also has a ‘great’ four-star rating on Trustpilot, with those who left reviews mentioning the company’s outstanding customer service, unbeatable prices and subscription discounts.

Positive reviews highlight the fact they are helpful when contacted by phone and good when dealing with returns and refunds, while it is also mentioned that products were 100% as described. Many say they would recommend Zooplus.co.uk to other pet owners while others were pleased with how the company looked after its customers.

zooplus Pet Shop Reviews
	No problems with the ordering and delivery process, Zooplus offers products at competetive rates. However refused cashback stating I have gone through another 3rd party website, which is a load of tosh as I went directly through TC's link and in any case I auto delete cookies every time I log off.
	ANDALUSGUY \| 16 Dec 2012 Report Abuse
	Best pet site on the net. Great prices. Free delivery often arrives within 2 to 3 days from order. I select Royal mail Delivery for 50p extra, as due to previous experience of Yodel,with another retailer (The worst couriers in the world.) wheres my book yodel, you delivered it,but not to ME at my address! Cashback often tracks within the hour and payable within 8 weeks. No problems of any description. Top pet Site.
	Chopper33 \| 11 Dec 2012 Report Abuse
	Sadly they refused to honour the cash back. I will stick to using Pet Supermarket in future as they always pay out and have a good choice of products at good prices.
	blackers77 \| 31 Oct 2012 Report Abuse
	I'd never heard of these people before and was a little dubious but their prices drew me in. I'm really glad I tried them. Plenty of notifications regarding the order and delivery. Item was delivered with no problems and was great value for money. Can't say anything bad about the whole experience.
	Caroline_Reader \| 12 Oct 2012 Report Abuse
	Cashbacks has never tracked with zooplus. They rejected the past four cashbacks with 'Another marketing channel was credited with the sale', even though I always click through TCB before purchasing anything. I would never consider purchasing from them for the cashback incentive - other sites track with no problem and are prompt to pay.
	peithius \| 08 Oct 2012 Report Abuse
	Don't bother as it rarely tracks properly and then they refuse to approve your manual claim because they can. Rubbish customer experience and service. Petsupermarket much better in every way! Stay clear from zooplus.
	lettid \| 08 Oct 2012 Report Abuse
	I bought a cat tree from Zooplus and am very pleased with it - it arrived quickly, and delivery was free as I spent over £19. Recommended.
	applebetty \| 29 Sep 2012 Report Abuse
	Always tracks quickly - no problems
	dhr \| 27 Sep 2012 Report Abuse
	Great company. Goods received in great time and good products at much reduced price.
	Millroy59 \| 02 Sep 2012 Report Abuse
	There's no doubting zooplus are a very good site, but be wary re cashback. I wanted to add an item to my order so e-maled them rather than put in a 2nd order & pay more p&p. THEY then cancelled my original order & created another to include the extra item, but then refused cashback saying the order had been cancelled doh I didn't expect cb on the extra item but seems if they can get out of paying any cb, they will. TCB did offer to pay half, which was a nice gesture, but I don't expect them to pay for zooplus's deviousness !
	clarice \| 30 Aug 2012 Report Abuse
	Wasn't tracked, was refused when I made a claim. I know I followed the right procedure. Plenty of other petshops out there so zooplus its your loss.
	\| 22 Aug 2012 Report Abuse
	Excellent Retailer
	Clarky_Pants \| 14 Aug 2012 Report Abuse
	Zooplus declined cashback after I had to submit a missing cashback claim, the reason given was 'Transaction cannot be traced'. Apparently they cannot prove my purchase was the result of a Top CashBack referral! Very good way to lose loyal customers Zooplus, keep up the terrible work - never again.
	PBrent \| 01 Jul 2012 Report Abuse
	Zooplus is a fantastic site with lots of great offers and excellent customer service! I have shopped with them many times and will continue to do so!
	Princessjess101 \| 02 Jun 2012 Report Abuse
	What can I say this retailer has very good prices on all products, cashback is good too. Having animals is an expensive business however using this merchant does save money and delivery is free if you spend over £19 also you get points which you save until you have enough to get a small or large treat for your pet. Breeders can also benefit as they do give a good discount for bulk buys, regular offers as well.
	Maggie321 \| 12 May 2012 Report Abuse
	Excellent service, items came very quickly and they informed me of progress all the way. My cats love the new cat scratchers. thanks
	archiesmum6 \| 06 May 2012 Report Abuse
	Excellent retailer providing top notch Pet Products. Cashback always tracked quickly too!
	panda2uk \| 01 May 2012 Report Abuse
	Zooplus screwed up payment on order and cancelled it, then created a new order with the same items. As they cancelled the original linked to Topcashback, it then tracked as £0.00. Submitted a claim back in Jan (order was way back in December 2011) with all the original and new order details but they have failed to pay up. Have stopped using Zooplus and use PetSuperMarket instead who provide a much better service and have no problems with cashback payments.
	unorthodox \| 14 Mar 2012 Report Abuse
	Always tracks within a couple of days. Great prices, even better when coupled with a discount code, plus cashback too!
	Johnyb72 \| 06 Mar 2012 Report Abuse
	Arrived 36 hours after ordering, great product, great price, and cashback tracked within hours - a brilliant service, would happily recommend.
	Graham1973 \| 23 Feb 2012 Report Abuse
	excellent range of pet food that is considerably cheaper than buying from high street shops. and they have their own reward scheme that allows you to collect points that you can use to to get free items. they also have codes you can use to reduce your bill by 5% and you can pay a very small amount to reduce your yearly bill still further which is worthwhile if you buy regularly from them. highly recommended!
	willbea \| 11 Feb 2012 Report Abuse
	Did not pay, despite sending customer reference and purchase info. i would Avoid and use another retailer
	anj_coop \| 09 Feb 2012 Report Abuse
	I have to say my experience with Zooplus has been awful. Two weeks to receive my dog food- I ran out because no retailer locally stocked same. Customer service indifferent to the problem and they didn't pay cashback! I'll NEVER use them again! You have been warned!! A truly bad experience
	\| 09 Feb 2012 Report Abuse
	great place for pet food and prompt delivery
	blackcar40 \| 31 Jan 2012 Report Abuse
	I have been buying pet food from zooplus for several years. The service is excellent, the prices are good so I was pleased to be able to get cash back too. Zooplus have their own rewards program with some good stuff available and also give an extra 5%discount when you spend over £75. I have saved a considerable amount of money buying in bulk from them.
	\| 30 Jan 2012 Report Abuse

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