Get up to 20% of your purchase back when you shop with zooplus Pet Shop Join TopCashback Free
Get up to 20% of your purchase back
when you shop with zooplus Pet Shop

zooplus Pet Shop Reviews

Our members love the reliable service provided by Zooplus.co.uk, with some describing it as brilliant. People who have shopped with them through us have commented on the swift delivery, the wide range of quality products available and the fact you can earn reward points when shopping with them.

There are plenty of reviews from customers who stated that they used Zooplus.co.uk every month, while the fact they are a reliable payer and provide fast cashback tracking and payout are also frequently mentioned.

Zooplus.co.uk also has a ‘great’ four-star rating on Trustpilot, with those who left reviews mentioning the company’s outstanding customer service, unbeatable prices and subscription discounts.

Positive reviews highlight the fact they are helpful when contacted by phone and good when dealing with returns and refunds, while it is also mentioned that products were 100% as described. Many say they would recommend Zooplus.co.uk to other pet owners while others were pleased with how the company looked after its customers.

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zooplus Pet Shop Reviews
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excellent serviice
  Dilshathn | 25 Jan 2012 Report Abuse
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Good place to order decent cat food at a reasonable price, CB tracked quick and order arrived in 3 days. CB rate could be higher.
  | 23 Jan 2012 Report Abuse
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I am very happy with the good range of quality items I have bought so far from Zooplus. I am espeially happy with the Oko cat litter which my cats love and is the best cat litter I have ever tried and very good value for money. I was very impressed with the speed my last order came which was made around christmas.
  katescashback | 11 Jan 2012 Report Abuse
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After nearly 6 months, the cashback was denied by the merchant, very disappointed.
  gaviota | 08 Jan 2012 Report Abuse
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Order from Nov 5 failed to track. Never had issues with other retailers via Cashback. No issue over merchandise BTW.
  pendolinoman | 01 Jan 2012 Report Abuse
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Quick delivery even on the run up to Christmas.
  tiamariabear | 31 Dec 2011 Report Abuse
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Very competitively priced, swift delivery!
  mileymoos | 30 Dec 2011 Report Abuse
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quickly tracked
  | 28 Dec 2011 Report Abuse
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Found it very easy to navigate, will be using again and again.
  | 26 Dec 2011 Report Abuse
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Regular purchases made - generally good quality with the odd hiccup, which they sorted. Unfortunately not all items on website are available and this sometimes disappoints.
  schonerhirt | 19 Dec 2011 Report Abuse
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Used Zooplus for about 3 years now and highly recommend. . reasonable prices . good trackable delivery
  | 19 Dec 2011 Report Abuse
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Zooplus has never failed to track for me. No issues, alway pays out and customer service is second to none.
  SharonBennett | 08 Dec 2011 Report Abuse
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Very helpful with an enquiry. Order arrived quickly and was well packaged. Will certainly use again
  snorth | 07 Dec 2011 Report Abuse
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Cashback not paid out despite having proof! Don't know if its topcashback or zooplus fault. Wouldn't use them again.
  petertod | 07 Dec 2011 Report Abuse
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After waiting over a year & countless requests, zooplus have suddenly said they have "no trace" of my order tracking. Very poor company in honouring cashback, will not use them again
  Ace1 | 22 Nov 2011 Report Abuse
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Very slow to authorise cashback, but products are cheap and good quality
  | 09 Nov 2011 Report Abuse
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Good service, also gave a free gift with the purchase.
  whitecat6 | 07 Nov 2011 Report Abuse
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  llyllyll | 04 Nov 2011 Report Abuse
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Very competetive prices excellent delivery
  bvr11 | 02 Nov 2011 Report Abuse
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I regularly use zooplus for my cat food. With free delivery over £19 I think it's brilliant. Delivery is always prompt and well packed.
  | 30 Oct 2011 Report Abuse
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Great supplier
  Daggy | 24 Oct 2011 Report Abuse
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very good. always buy from here.
  Carmenktj | 18 Oct 2011 Report Abuse
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Zooplus offer a fantastic range of pet products at very competitive prices, and I have found them to be quicker than most others in paying out Cashback. Cannot fault them and would highly recommend.
  Pinkbits | 15 Oct 2011 Report Abuse
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Have had mixed feelings about this retailer - one order changed after I had paid for it, and then had to return the wrong article....then the cashback didn't track on more than one occasion. But saying that, with a degree of perseverance, the cashback came through and the value of it was worth it. I only use this retailer for my pet food purchases now - do use them if you are looking for their supplied range!
  FT_Long | 01 Oct 2011 Report Abuse
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Good company that offers some unique pet products. Cashback has tracked and paid every time except my first transaction, which I am still chasing a year later. That aside, zooplus is worth a visit, and who has their own rewards scheme that allows you to trade for more pet goodies.
  crazydaisy3 | 01 Oct 2011 Report Abuse
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