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when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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Excellent tracked within one day.
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Mrs_Smythe | 05 Dec 2011
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Everything went smoothly. Tracked quickly.
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jangolf | 27 Nov 2011
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Purchase tracked fast and payment confirmed and received was also fast.
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Ghislane | 24 Nov 2011
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I used the reserve and collect and although the transaction is pending it hasn't confirmed and it's been ages. On the other hand, it was a great service and the products were great
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mistrey | 21 Nov 2011
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Excellent tracked very quickly
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Joanne_McCourt | 17 Nov 2011
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I had to contact customer services and they were so helpful. A truly pleasant transaction and experience.
Cash back is a huge bonus. Many, many thanks.
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TinaMarie | 16 Nov 2011
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excellent next day delivery
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simonejones | 15 Nov 2011
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Always happy with my purchases from B&Q - EVEN MORE HAPPY THAT I GET CASHBACK FROM THESE PURCHASES - THANK YOU.
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patsy235 | 15 Nov 2011
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B & Q should not offer online reserve and collect, when you reserve the computer says it is in stock when it is not, and B & Q do not let you know!
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SHailwood1972 | 14 Nov 2011
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Good communication - friendly staff in store when items collected
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Barginsgalore | 12 Nov 2011
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Absolutely useless. Compiled a long shopping basket to reserve and collect totalling over £2000. Store called next morning to say they had no staff to pick items. Had to go to store to purchase normally so getting no cashback.
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| 07 Nov 2011
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Leafblower as described, works as expected. No probs
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georgeC | 07 Nov 2011
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Cashback tracked fine, however very poor quality product received from this merchant, poor customer service, goods were returned. Unlikely to purchase from this retailer again.
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mdean | 02 Nov 2011
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tracked and confirmed quickly
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lisa67 | 01 Nov 2011
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I would have given 5 stars all round but deducted 1 star because I was not able to choose my preferred day to collect. I ordered on a Wednesday and had to collect the next day, which at the time was not convenient. Other than that, I had no problems at all, the item was waiting for me at the collection point and the transaction was confirmed on TCB within a few days of collecting from B&Q. Would definitely use again, I just wish Hubby would let me know when he wants something instead of popping in when we pass by.
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lynne77 | 30 Oct 2011
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Ordered online via Reserve & Collect. Went to collect, on the day stated; No items reserved. Customer Services knew nothing of the reservation.
Would I do it again? No
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sanboli | 30 Oct 2011
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so easy a child could do it!
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Angelina1163 | 26 Oct 2011
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I placed a click and collect order for some Fernox, but when I went in to collect it the following day, it had not been picked, even though they had my printed reservation sheet to hand. When they eventually got the item for me I paid for it at the tills as a normal purchase. However item did track, but I'm not impressed with the service.
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Maz37 | 23 Oct 2011
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was easy to deal with and the delivery people got in touch early which was nice
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| 21 Oct 2011
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I reserved and collected however there was an issue with stock so i ended up picking it myself off shelf and paying do doubtful i'll get the cashback
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buckfast67uk | 17 Oct 2011
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B&Q are awful - their customer service is so bad, I wouldn't recomennd to anyone after some horrendous treatment two seperate friends have had!
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KarenDimps | 13 Oct 2011
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