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when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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First time I have used this and found it excellent
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| 12 Oct 2011
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Tracked and confirmed very quickly. We all need a DIY store at some time so I'll definitely use them again.
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Munchkinfox | 11 Oct 2011
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Always quick to track and pay.
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jt57 | 10 Oct 2011
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I have voted all 5 stars as overall my experience has been excellent
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Laura702 | 06 Oct 2011
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communication from the store was excellent, hardest thing was getting to the checkout with the kids in tow!
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Maybe77 | 06 Oct 2011
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very easy to do,a great experiance
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glynmike | 04 Oct 2011
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Had to go to store further away from the house as the nearest store did not have all the deisred goods
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Alan_and_Jen | 30 Sep 2011
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I ordered a glass splashback that arrived smashed ! The packaging was unsuitable for glass and offered no protection .When i phoned and asked them to come and pick it up they said it would be a week before they could,in the meantime i had to try and move it without getting glass all over the house . They never came for it and i had to dispose of it myself.
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janey007 | 25 Sep 2011
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I couldn't buy the product online but when i reserved it for a store pickup i still got cashback
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| 23 Sep 2011
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Tracked quickly and arrived within days. No problems so far.
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pippy100 | 22 Sep 2011
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Tracked originally at 2.42p then went to payable and suddenly a ZERO amount shown, i know cashback is a perk but if these merchants are not going to pay out then maybe they should not be on this site?? Also delivery was a bit of a nightmare as we were never called when they tried to deliver the first time as were both out at work, thats just extremly silly if you ask me. No point using via topcashback if not going to pay out may as well lug it all back from the store
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| 22 Sep 2011
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As a retailer they are fine, I use them for specific things I need and if I need something from their shop will use again.
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BarrysDaughter | 20 Sep 2011
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Originally tracked ok, has suddenly become payable at £0.00 - Not not looking good so far, will have to complete a missing cashback claim so I suspect I won't see any of it.
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johnmw1 | 14 Sep 2011
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Originally tracked without any problem, has now become payable at 0.00 - Not happy as spent quite a lot of money with this company in the past. Have completed a missing Cashback claim so will now just wait and see!!!!!!!
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gill192 | 12 Sep 2011
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I ordered to collect from Nottingham store not there for me having driven a far way. Asked by staff to find in stir product was not in good condition so purchased alternative to find next day was cheaper from local Wilkinsons . Not impressed with service
Not a good shopping experience
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johnatbarrow123 | 25 Aug 2011
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Always excellent service from B & Q
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| 25 Aug 2011
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Did a click & reserve service at my local store. The product was ready & waiting for me, staff lovely. All in all very impressed. Also Cashback tracked very quickly.
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steveandstu | 22 Aug 2011
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The product is exactly what we were after but the staff were the most unhelpful people i have ever had dealings with. The item i requested showed as being in stock when i went to buy the item there wasnt any on display and when i approched member of staff their response was you dont trust our website do you, we are not like argos! They then sent me to the other end of the store to ask someone else. I am 8 1/2 months pregnant and struggled to then walk to the other end of the store for them to then say delivery wont be here until tomorrow, i asked if they could check another local store for me but they refused to check stock levels and walked off without saying another word. I ended up reserving it at another store but would definitely not go back.
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littlelawz | 21 Aug 2011
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Attempted to buy an item from retailer and reserved online to find out that they had sold out the previous morning! I have raised a complaint with the retailer and if they respond with anything positive I will add this to my experience so far.
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uncle579 | 18 Aug 2011
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Quick to track and become payable.
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LadyKay | 15 Aug 2011
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Easy cashback but slightly disorganised at the collection end
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| 15 Aug 2011
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