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when you shop with B&Q
B&Q Reviews
Reviews and experiences from TopCashback members who have shopped with B&Q.
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B&Q Reviews
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Tracked straight away hope the wardrobes are as good!
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nashy22 | 03 May 2012
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2nd time using reserve online, 2nd time its not tracked. Be warned
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reidy | 25 Apr 2012
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reserve and collect has not tracked and topcashback do no trace reserve and collect problems,also when went to store to collect rude staff told us no we had not reserved although another member of staff seemed to find the order ok while the first 2 stood moaning about us while we stood where could hear them! horrible experience
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GAZ147 | 12 Apr 2012
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Cashback failed with reserve and collect.
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unorthodox | 11 Apr 2012
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I have only recently joined TopCashBack and after just a few transactions, I am surprised how my account has grown. Every transaction has been so straight forward.
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johnbri | 15 Mar 2012
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Topcashback and B&Q have a great relationship. its great to offer joint discounts
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simewich | 15 Mar 2012
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Very fast service from B&Q within 2 hours of reserving online, had a phone call to say it was ready for collection.
Shame the cashback was not very high.
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Toria17 | 14 Mar 2012
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Pink that turns to white is fantastic idea. Thank you to the person who thought that up!
An Magnolia is so light and bright turned what was a dark room even on bright days in to a light lovely place to be Thank you. It did take 2 coats though!
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smally | 08 Mar 2012
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We were able to collect the item the next day from the store. Customer service was very good. Will definately use the service again.
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RPlumpton | 03 Mar 2012
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Great shed. Perfect for keeping bike and kids stuff.
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| 15 Feb 2012
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fast credit and great transaction
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SKEGGSIE | 14 Feb 2012
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tracked straightaway
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mamoonahaque | 13 Feb 2012
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Terrible Service From B&Q- Ordered Li-ion Drill with 2 Batteries on-line, collected item in store, took item home to discover that B&Q handed over Li-ion Drill with only 1 Battery. Contacted B& Q and they made all sorts of excuses blaming their on-line service and mix up with bar codes. The Jist was that they handed over an older stock item hoping that I wouldn't notice! had to return to store to get the correct item .....no apologies from B&Q whatsoever. I would STRONGLY advise others to be wary about buying from B&Q on-line and collecting the item instore- PLEASE CHECK AND DOUBLE CHECK THAT IT IS THE ITEM THAT YOU ORIGINALLY ORDERED
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annm | 10 Feb 2012
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very quick to confirm and pay.
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Claudia24 | 09 Feb 2012
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Very good service for the items that were ready for collection; but where the items were unavailable there wasn't any follow-up when they were back in stock.
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| 05 Feb 2012
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Cashback tracked overnight and confirmed within 48hrs.
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svaland | 30 Jan 2012
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B&Q website was very difficult and poor to use. Used the click and collect service at the Rooksley branch Milton Keynes, the staff were rude and when I showed the email reference she said I need a name not a reference number. Very unsatisfied with their service.
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cgillen | 27 Jan 2012
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I bought online for the reserve and collect everything online was great and the products too. Only problem was B&Q s reserve and collect system is totally pointless the Idea was good but in practise I had to a actually go round and collect the items myself because the person doing the reserve and collect that day hadn't done my order. Pointless system..
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MattRound | 15 Jan 2012
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Tracked within a couple of hours very good
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Joel39 | 12 Dec 2011
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