Get up to £36.00 of your purchase back when you shop with Confused.com Car Insurance Join TopCashback Free
Get up to £36.00 of your purchase back
when you shop with Confused.com Car Insurance

Confused.com Car Insurance Reviews

A great service, a quick and accurate car insurance comparison and competitive prices are just some of the reasons why TopCashback members love to use Confused.com to get a car insurance quote.

When looking through the reviews our members have left, it is easy to see that they are impressed with Confused.com’s simple, user-friendly website, the competitive prices offered for cover and how easy it is to buy insurance through them. What’s more, many also comment on how quickly the cashback they earned became payable.

These thoughts are backed up by the positive Trustpilot reviews left by people who found a cheaper price for their insurance than they paid for the same cover the previous year. Confused.com are also praised for their professional service and the fact they provide the basic information needed for you to weigh up your cover options right away.

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Confused.com Car Insurance Reviews
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Excellent Price and Cashback
Took a while but £40 cashback what's not to like
  MaxDoberman | 26 May 2023 Report Abuse
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Genuine Cashback Rejected
Both my home insurance and car insurance were rejected after months of wait. Avoid.
  asima3 | 16 May 2023 Report Abuse
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Declined after 9 months
No explanation why my claim was declined. Valid insurance, everything as per rules. 9 months later declined. Won't recommend or use again. Takes too long to process and then you get nothing.
  Gomorrah | 15 May 2023 Report Abuse
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Paided
Paid as expected. Thanks.
  23rdian | 14 May 2023 Report Abuse
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Will leave you confused.com
Don't waste your time with this company as I used them in December 2022 and I'm still waiting for it to pass the pending stage. Its still tracking at £0.00 even though I've opened a ticket. Treat all good feedback for this company with a very large pinch of salt.
  myindserve2021 | 10 May 2023 Report Abuse
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Took a while....
... but came thru in the end!
  TeeEmm | 26 Apr 2023 Report Abuse
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Genuine cashback declined
Bought car insurance through TCB, it failed to track the purchase. Then I lodged a claim which was eventually declined by merchant.
  anindya12345 | 19 Apr 2023 Report Abuse
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Took more than six months to get the Cashback not good
Purchased the policy in full over six months ago before Cashback was released which in terms of time was to say the least excessive.
  PaBroon | 18 Apr 2023 Report Abuse
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Its a long road.
Turned grey waiting for this to become payable (7 months) TCB got involved and sorted.
  DCW11 | 17 Apr 2023 Report Abuse
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Very slow to become payable
Finally became payable in April 2023 after purchase in Sept 2022. Annoyingly slow!
  TCBSteve | 16 Apr 2023 Report Abuse
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Car Insurance
Took over six months chasing to finally get cashback payment with Confused.com. Very disappointed.
  singingbee | 13 Apr 2023 Report Abuse
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Declined months after waiting pending uplift
Met all the criterion. DIdn't claim any reward from Confusd.com which I would have been eligible for. Tracked immediately from October 2022 and declined February 22 2023. Trouble is when declined you never get feedback why? Very disappointed in merchant
  davewilliams28 | 23 Feb 2023 Report Abuse
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NEVER AGAIN ! 1 star is still a star too many.
Still waiting over 10 months to get cashback. And no, I didnt take one of the Confused.com "rewards" . No excuse. Nudged frequently. Waiting for my £33. Filter the reviews on this merchant to "Newest", this is a very common experience. Why do Top Cashback still promote this merchant?? Many other comparison sites who DO pay out, in a reasonable period. If I were TC I would NOT associate with this merchant as it damages TC reputation too. Car insurance up for renewal in a fortnight, will not use Confused again even if they paid me - which of course, they wont. AVOID.
  cherry11111 | 10 Feb 2023 Report Abuse
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Absolutely rubbish it took nearly a year to get the cash back
  Mel_C18 | 30 Jan 2023 Report Abuse
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Decent cashback amount, but very slow to receive it.
  Lentil21 | 30 Jan 2023 Report Abuse
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Confused never paid up last 2 occasions
  sfu | 17 Jan 2023 Report Abuse
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Cashback awarded as promised, brilliant to buy through Confused.com
  mokho786 | 19 Dec 2022 Report Abuse
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DECLINED CASH BACK EVEN THOUGH TRACKED AND PROOF OF PURCHASE GIVEN. IN THE TOP CASH PAID OUT AS GESTURE OF GOOD WILL. STAY AWAY FROM CONFUSED.COM
  asjid | 15 Dec 2022 Report Abuse
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Purchased insurance in September, cashback declined in December?!?
  ssdigital | 14 Dec 2022 Report Abuse
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If you purchase through this company DO NOT claim one of their rewards. Took them 7 MONTHS to decide that because I had chosen a reward (whole point of going with them in the first place) they were NOT going to pay the cashback amount. Bit stupid really - wont use Confused.com again and DO NOT recommend them :-(
  spikeyboy | 02 Dec 2022 Report Abuse
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reject the cashback
  ezez | 24 Nov 2022 Report Abuse
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Very Very slow, purchased 15th Feb, cashback didn't turn to payable until 23rd November.......
  SoppySophie | 23 Nov 2022 Report Abuse
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Confused never paid up last 2 occasions
  sfu | 15 Nov 2022 Report Abuse
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The best thing about this to get cash back
  Walo | 03 Nov 2022 Report Abuse
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Bought three lots of insurance, all tracked but declined to pay out...not very good business.
  america | 01 Nov 2022 Report Abuse
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