Get up to £31.00 of your purchase back when you shop with Confused.com Car Insurance Join TopCashback Free

Get up to £31.00 of your purchase back
when you shop with Confused.com Car Insurance

Confused.com Car Insurance Reviews

A great service, a quick and accurate car insurance comparison and competitive prices are just some of the reasons why TopCashback members love to use Confused.com to get a car insurance quote.

When looking through the reviews our members have left, it is easy to see that they are impressed with Confused.com’s simple, user-friendly website, the competitive prices offered for cover and how easy it is to buy insurance through them. What’s more, many also comment on how quickly the cashback they earned became payable.

These thoughts are backed up by the positive Trustpilot reviews left by people who found a cheaper price for their insurance than they paid for the same cover the previous year. Confused.com are also praised for their professional service and the fact they provide the basic information needed for you to weigh up your cover options right away.

Confused.com Car Insurance Reviews
	declined I declined other bonuses in favor of cashback, but it was rejected.
	Laimins \| 03 Apr 2026 Report Abuse
	Don't waste your time It's been almost a year and the cash back hasn't been paid - it continues to show as pending uplift. There's no reason why they shouldn't pay me - as far as I know, I met their conditions (including not taking the gift card option confused.com offered at the time). I raised the issue with TopCashBack and they said I can't do much more than continue to wait. Like I said to TopCashBack, confused.com is ruining TopCashBack's reputation. When I look to renew my car insurance in a couple of week's time, I won't be using confused.com ever again. I still haven't decided if I'll even bother with TopCashBack at all.
	emcee \| 31 Mar 2026 Report Abuse
	Don't Bother Like most of the other recent reviewers said, they don't pay out. Should be banned from this site.
	kingink \| 18 Mar 2026 Report Abuse
	NOT PAYBLE AFTER 1 YEAR Passed 1 year from the day of purchase. Still pending and not became payble. AVOID !!!
	Daniel_K \| 11 Mar 2026 Report Abuse
	Well worth the patience!! Really good cashback on all your insurances. Will need patience waiting for it but all good things come to those who wait.:-)
	SusanSimmill \| 15 Feb 2026 Report Abuse
	It's taken a long time, still okay Purchased a insurance policy through the cashback site a few months ago,
	Tonychung8 \| 14 Feb 2026 Report Abuse
	Never pays out Like others, I have the same experience, they always decline, never pay out.
	lou12_51 \| 13 Feb 2026 Report Abuse
	Got payout eventually but ... Took 10 months. I understand that policies can be cancelled and so they have to wait a certain time but... When I went to raise a claim with TCB after 7 months there was no purchase showing! I had to email them separately and had virtually given up. Probably won't use confused again when every other merchant on TCB manages their claims better. But I did get payout eventually...
	tsvk9 \| 11 Feb 2026 Report Abuse
	They don’t pay out!!!! Absolute joke. Will not use them again
	Kayc87 \| 11 Feb 2026 Report Abuse
	Don't pat out! Purchased car insurance in June 2025. Until now (Feb 2026) it has been 'pending uplift' for it to now be declined. Wouldn't waste your time as now looking at other reviews, everyone seems to be having the same outcome!
	aimeehartland \| 09 Feb 2026 Report Abuse
	People say they dont pay out, just check if they tracked correctly I had no issues and just got paid back 56 quid for a car insurance cover purchase. Best site for comparing deals too, I have successfully used them for car, home and life cover.
	dr_joolz \| 09 Feb 2026 Report Abuse
	They don't pay out Raised a claim due to not receiving any amount of cashback. Still not received anything. I would suggest using topcashback for comparing insurance quotes, they paid out hassle free. 0/10
	FFLMATT \| 04 Feb 2026 Report Abuse
	Cashback not received again. Still haven't received the cashback. Transaction is 'pending uplift' and its been 9 months. They also didn't pay the advertised cashback a few years ago. Won't use them again.
	dantcbuk \| 03 Feb 2026 Report Abuse
	Dont bother with them! Nearly a year later and nothing from them, wont be using again!
	chiefcrust \| 30 Jan 2026 Report Abuse
	3 policies and no cash back I've got outstanding cashback claims dating back from July 25, Sep 25 and Oct 25. Still nothing from all of them. it's a scam.
	LordyRL \| 29 Jan 2026 Report Abuse
	They never pay out You won't get a penny in cashback from Confused. Pure clickbait
	Cr0cky \| 22 Jan 2026 Report Abuse
	Never had cashback paid Appears as tracked from April 2025. Its now Jan 2026. Still not paid and when I contest with Topcashback, they say Im not due cashback as ive not purchased a policy. Not sure who is at fault here
	medazalan \| 13 Jan 2026 Report Abuse
	DO NOT GET INSURANCE THROUGH CONFUSED Iused CONFUSED to purchase 3 seperate policies. NOT ONE CASHBACK HAS BEEN PAID. Had to raise a claim every time, wait months for a reply with Topcashback saying they heave contacted CONFUSED and they say they have no record of the purchases! Funny how on all 3 occassions Confused gave me the £20 Sainsbury voucher and free drinks from Greggs for a year. Not confused then are they! DO NOT USE CONFUSED, THEY WILL NOT PAY.
	topcashback1967 \| 05 Jan 2026 Report Abuse
	Don’t bother Purchase tracked almost immediately at NIL as expected but after 6 months the amount wasn’t uplifted. Raised a ticket & it is then uplifted to the correct amount but is the declined with the reason “ The purchase made didn't meet the terms of the cashback offer." Won’t be going via confused again
	townli85 \| 17 Dec 2025 Report Abuse
	Do not trust them, made wait a year and then rejected claim! Don't trust this site for a cashback, they had my claim on wait for longer than a year and then finally, they rejected it saying they couldn't find any record of a purchase, even though topcashback has a record of my purchase recorded and I had bought my car insurance through them. They lie and so use them at your risk. If I could, I would give 0 stars.
	paramjitdkaur \| 16 Dec 2025 Report Abuse
	Poor 7 months and still pending uplift . Customer Service can't help as per their T&C's their timeframes are only guidelines . Poor show from confused.com
	Markiemc \| 14 Dec 2025 Report Abuse
	Avoid! Took over a year for the whole process only to be declined… After reading other reviews this seems to be a reoccurring trend with this company ?? Would give 0 stars if it was possible.
	Jess_x \| 08 Dec 2025 Report Abuse
	Cashback tracked & Declined They admit that I visited the site through TopCashBack but have still declined my cashback. Absolute nonsense, read the rest of the reviews. They track then decline everyone.
	BigCol4 \| 05 Dec 2025 Report Abuse
	Lied about cashback to avoid paying Won't be using Confused.com again, ridiculously slow responses and ultimately gave a nonsense excuse about not finding the order in their records months after the transaction.
	the_lag_monster \| 05 Dec 2025 Report Abuse
	Cashback not received and then refused The cashback on this never uplifted after after months and raising a claim, Confused ultimately refused to pay the cashback. Definitely would not recommend it to influence your purchase decision.
	stephcam91 \| 05 Dec 2025 Report Abuse

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