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when you shop with Debenhams

Debenhams Reviews

Reviews and experiences from TopCashback members who have shopped with Debenhams. Log in to review

Debenhams Reviews
	I love shopping at Debenhams its one of my favourite stores,I love Julian McDonald's Clothes and then fashion,,and have hardly ever had to take goods back through being faulty, keep up the good work Debenhams rom a very loyal customer
	caribbeancruise2014 \| 13 Feb 2015 Report Abuse
	Click and collect is located on the top floor of the shop in Oxford St! Hardly makes it quick and easy.
	srmjmm \| 08 Feb 2015 Report Abuse
	Took longer than I thought, but now I have seen it works I will continue to shop with Debs via Top Cash Back
	hellbell2083 \| 31 Jan 2015 Report Abuse
	i m happy Debenhams cashback thanks
	nabeel05 \| 28 Jan 2015 Report Abuse
	Excellent. Tracks & pays very quickly. Thank you tcb
	gaaron \| 28 Jan 2015 Report Abuse
	As 1st time cashback user was careful to log in and make purchase via Topcashback to be sure of getting the cash back credit. Bought a large item of furniture, but nothing has tracked and no cashback received. Have lodged a claim, so wait and see. In the claims process was asked for a lot of info I didn't remember/not on the order including voucher code used, which I can't find as it has expired. I hope the fact that I got the extra 10% off for the TCB voucher code confirms that I DID buy via this site but if I use in future I will take screen shots for proof of purchase as you can't remember everything weeks later. On the up side, at least I got an unexpected 10% off with the code, even if I never get the cashback. Not sure if I'll bother with Topcashback again if this is a typical experience. Not worth the hassle.
	Bill_Hook \| 24 Jan 2015 Report Abuse
	Time waster!! I have made 2 purchases recently that comply with all the rules listed... both were declined by the merchant.
	Sarah030282 \| 22 Jan 2015 Report Abuse
	Very fast payment hence 5 stars
	jojos \| 22 Jan 2015 Report Abuse
	Debenhams ALWAYS reject my claims...I have placed and received over 20 orders with Debenhams since October and they have NEVER paid out any cashback to me. Please review if you too are having problems with them.
	Adlamb \| 20 Jan 2015 Report Abuse
	Has been declined 5 times. Worst merchant ever. Do not have your hopes high!
	mohanchhapadia \| 18 Jan 2015 Report Abuse
	Great, easy, efficient
	Member1219031087712 \| 11 Jan 2015 Report Abuse
	From purchase to payable in two weeks - excellent!
	bionic \| 09 Jan 2015 Report Abuse
	Cashback withdrawn after only partial return of the order, would think twice before using again, poor.
	keithdprice \| 07 Jan 2015 Report Abuse
	I have now had cash back declined on a number of genuine orders with debenhams as they cannot verify it even though I still have the products.
	mjones \| 21 Dec 2014 Report Abuse
	Cash back always gets declined
	colink \| 14 Dec 2014 Report Abuse
	Cash back always gets declined
	colink \| 14 Dec 2014 Report Abuse
	Chose two items. Paid, picked up next day from store, cashback declined. No reason for this at all.
	Kirstymc \| 14 Dec 2014 Report Abuse
	This retailer has declined all my cashback for the last 8 transactions. They used to be quite good, but very disappointed with them now
	eggsyunited \| 13 Dec 2014 Report Abuse
	Service, delivery and goods are excellent, but tracking and payment is diabolical. Didn't pay me for last Christmas' shopping and same so far this Christmas. Would have bought elsewhere if it had been possible.
	magshaw \| 04 Dec 2014 Report Abuse
	Great shopping experience.
	PixelChef \| 27 Nov 2014 Report Abuse
	Every time I have clicked through to Debenhams via TopCashBack recently, the cash back has been declined. I did have a refund therefore I would expect cash back to be declined but otherwise not.
	busyboy \| 24 Nov 2014 Report Abuse
	Debenhams need removed from TCB!! Had stopped shopping with them both online and instore because of declined/untracked cashback, but after a year thought they're bound to have it sorted now, placed my order and cashback tracked, has been sitting for the past few weeks, today has gone to declined. Not happy and will never use them again
	ilovealex \| 22 Nov 2014 Report Abuse
	Disappointed again! Debenhams have just declined 2 outstanding cashback claims from Sept 2013. They gave no reason for declining it. Debenhams is one of the very few shops that I've ever had to claim for and it is always the big orders that it happens for.
	Lawrah \| 16 Nov 2014 Report Abuse
	u might or might not get the cashback, u'll never know till it suddenly gone from untracked and payable after few months. i'm waiting for my 2nd purchase to do the same hopefully.
	martinwood \| 15 Nov 2014 Report Abuse
	Often only pay cashback on the first item in the order and then decline the missing cashback claim. See the same behaviour on other cashback sites so not a TCB problem, just sharp practice from Debenhams.
	BrianWoolley \| 14 Nov 2014 Report Abuse

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