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when you shop with Dell Technologies UK

Dell Technologies UK Reviews

Reviews and experiences from TopCashback members who have shopped with Dell Technologies UK. Log in to review
Dell Technologies UK Reviews
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Excellent quick delivery service from Dell
  | 17 Nov 2009 Report Abuse
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Cashback did not track automatically. Tracked after querying, but still not confirmed. Had product for approx 3 weeks. Box arrived with no other external packaging (ie as off the shelf). On checking after delivery the box did not look damaged but had obviously been stood in water for a while as the bottom third of the box was soft, damp, swollen and spongy to touch. However everything inside the box was in protective polythene so was OK. I am impressed with the product, but not the way it was delivered especially for the price I paid. I am a big fan of this site though.
  spiceaddict | 15 Nov 2009 Report Abuse
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What a dreadful company to deal with. Customer service is rediculous. Delivery is pathetic. The single most protracted and stressful experience I have ever had with an internet based company. I have no idea where they got their reputation from, because they repeatedly failed to do any thing they promised. I prey the netbook never goes faulty. Will never use them again. DO NOT be tempted by their marketing, this company is heading for the rocks.
  TinTentTourist | 14 Nov 2009 Report Abuse
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OMG where did they get their reputation from - Probably the worst on line experience ever. Customer service is a joke. Kit is fine - I just hope it never goes wrong.
  TinTentTourist | 13 Nov 2009 Report Abuse
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Excellent tracking within 48hrs NB Dell have slow 14 day delivery. 3-4 to build the laptop - fair enough but then drags with the courier to be delivered on a random day (albeit inside the estimate). The courier's webtracker doesn't work, preferring to deliver a letter the day after goods arrive. Great if you like the bizarre and useless but not such a great courier service for the £20 fee.
  boltyarocket | 12 Nov 2009 Report Abuse
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quick to track
  timbo32 | 12 Nov 2009 Report Abuse
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Dell didn't process the cashback, so I had to make a claim. Also, the laptop had to be returned as faulty, but now OK and is a good product. TCB were very good with the claim.
  | 11 Nov 2009 Report Abuse
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Would very much recommend Dell laptops as mine has proved to be a very wise investment totally suiting my needs.
  Ajk147 | 10 Nov 2009 Report Abuse
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This is my first cashback transaction, and so far the experience has been as smooth as you would hope it would be. I am glad the main idea behind this website is simplicity. The user experience I have had so far makes me want to recommend this site to friends.
  Contract | 10 Nov 2009 Report Abuse
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Took over 3 weeks to track and had to submit an enquiry but evenually came through.
  ally24080 | 09 Nov 2009 Report Abuse
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Cashback didn't show up in my account after purchase in mid August, had to 'claim' for cashback, received it finaly at end of October. £23.
  | 08 Nov 2009 Report Abuse
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Quick response.
  happyshopper39 | 08 Nov 2009 Report Abuse
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Had to submit a missing claim form, but has been confirmed. Note cashback is on pre-VAT value.
  roar | 08 Nov 2009 Report Abuse
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great service and quick cashback
  Dormouse | 07 Nov 2009 Report Abuse
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2 separate dell purchases. Needed manual both times. ok in the end
  bobby73 | 06 Nov 2009 Report Abuse
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Submitted fine this time. Hasn't always
  Bradleysteve72 | 06 Nov 2009 Report Abuse
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Dell products generally offer good value for money in terms of computing power and functionality. If you are looking for cutting edge style, then you need to purchase an Apple. Most of my Dell products had proved very reliable, although my latest purchase was the result of a hard disk crash within my old Dell PC!
  Hosta | 06 Nov 2009 Report Abuse
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it wasn't tracked at time of purchased. a quick note to TCB team, resolved problem , took few weeks
  nanjo | 05 Nov 2009 Report Abuse
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Had to apply separately for my cashback but did get it eventually!
  chrissy27 | 05 Nov 2009 Report Abuse
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All went as expected
  PRL | 04 Nov 2009 Report Abuse
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tracked great! got 5% cash back on its way for buying a new laptop. there was also a 10% offer at the time but this wasn't applicable to the laptop purchase
  | 03 Nov 2009 Report Abuse
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I needed to submit a claim to get my cashback but that worked quite quickly so I'm happy.
  SBevan | 03 Nov 2009 Report Abuse
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took a while to come through, but tracked and paid ok in the end
  121212 | 02 Nov 2009 Report Abuse
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ordered laptop 6/09, cashback not payable until 30/11. why so long to wait, is it dell not paying up or top cashback holding onto the money in their accounts???
  | 02 Nov 2009 Report Abuse
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manually had to track cashback after 2 weeks with no further problems
  cwrees | 02 Nov 2009 Report Abuse
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