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Dell Technologies UK Reviews

Reviews and experiences from TopCashback members who have shopped with Dell Technologies UK. Log in to review
Dell Technologies UK Reviews
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I cancelled this order due to the fact that i struggled to get any answers to my queries i had when i called Dell, they put me through to 4 different people and found them very difficult to understand - I think i was put through to an Indian call centre. The whole experience was very frustrating so I cancelled the order.
  | 05 Oct 2009 Report Abuse
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The cashback was never recognised in the beginning and after weeks of chasing it, it finally registered. If i hadn't bothered i wouldn't have received it. But pleased it came through.
  | 04 Oct 2009 Report Abuse
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very good experience first class . goods arived as scheduled
  | 04 Oct 2009 Report Abuse
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After a couple of weeks wait I submitted a request to topcashback, but Dell finally followed through and it tracked a day later. I was offered cashback based on an amount slightly above the ex vat price of the laptop, but not including VAT or delivery. It was odd as the amount didn't correspond to any of the numbers on the invoice. Now awaiting it becoming payable.
  rmallins | 03 Oct 2009 Report Abuse
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Very quick to register
  cowbrown | 02 Oct 2009 Report Abuse
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Maybe I read the initial information incorrectly but the Cash Back paid was not the originally calculated amount and I had to lodge an enquiry and several "nudges" before the transaction was properly tracked. Difficult to ascertain where the delays happened or indeed why the delays occurred - but occur they did !
  | 01 Oct 2009 Report Abuse
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Very good service
  | 30 Sep 2009 Report Abuse
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Did not track so after a week I submitted a claim and 10 days later the money was showing on my account
  waldopop | 30 Sep 2009 Report Abuse
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Fast tracking and paid 'on time'
  janetmac12001 | 30 Sep 2009 Report Abuse
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Placed an order on 28th Sept, now 30th Sept, cash-back still not tracked for me. I did use a voucher code so this may have cancelled it.
  | 30 Sep 2009 Report Abuse
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Tracked and confirmed (but needed an enquiry for it to appear).
  JamSarnie | 29 Sep 2009 Report Abuse
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Bought a new laptop but the cashback never tracked. Raised an enquiry and then it appeared quite quickly, though still not confirmed. Not convinced it's going work.
  w1968w | 28 Sep 2009 Report Abuse
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Didn't track, had to report a manual claim, but it went through a lot quicker than some other vendors.
  Luby | 28 Sep 2009 Report Abuse
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I am very pleased with my customised Inspiron deshtop computer. Quick, efficient service. Highly recommendable company.
  mrchinny | 28 Sep 2009 Report Abuse
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tracked well.
  codygirl | 22 Sep 2009 Report Abuse
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tracked well.
  codygirl | 22 Sep 2009 Report Abuse
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Bought a laptop computer for my son. Very happy with the product and the technical support from Dell is superb. Cashback tracked quickly after making enquiry.
  Sellloyd | 22 Sep 2009 Report Abuse
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Tracked within 3days. Still waiting for confirmation.
  Joe_Barrick | 22 Sep 2009 Report Abuse
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Had problems tracking so not really happy
  lpaulus | 21 Sep 2009 Report Abuse
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terrible!! no response for almost 1 month and that was only because i filled in a missing claims form.
  | 20 Sep 2009 Report Abuse
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Did not track to begin with but quickly chassed through a missing claim however still waiting to confirm after a few weeks.
  | 18 Sep 2009 Report Abuse
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Cashback was not tracked so I had to get the topcashback team involved. Their efforts were great and they got some cashback, but it was not the 5% advertised (closer to 4%).
  | 18 Sep 2009 Report Abuse
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Took over a week to track.
  gryphon5 | 17 Sep 2009 Report Abuse
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I ordered a laptop from Dell in July. I have yet to receive the cashback and we are now mid-September!
  Tine | 16 Sep 2009 Report Abuse
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Didn't track after a week but quickly tracked after a claim was submitted.
  Dave100 | 15 Sep 2009 Report Abuse
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