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Dell Technologies UK Reviews

Reviews and experiences from TopCashback members who have shopped with Dell Technologies UK. Log in to review

Dell Technologies UK Reviews
	Very Fast paid on item
	\| 06 Sep 2009 Report Abuse
	Took over a week to track and the amount was slightly less than 6%.
	2095martin \| 04 Sep 2009 Report Abuse
	Order processing a joke ; they have cancelled order twice; without reason although after call to them stated card declined; spoken to both banks ; dell never presented payment. Impossible to speak to anyone who can re-instate order; need to start again ; 5% voucher code now expired so will end up having to pay more. Dreadful customer service, expected more from Dell of all people. Always bought Dells but this may be last time
	Bioman \| 03 Sep 2009 Report Abuse
	Had to chase up cashback claim, manually submitted a claim and it showed up as tracked, fingers crossed I'll receive payment! Dell are a fantastic company. My desktops and laptops have come from them since 2000. Highly recommended.
	vsharma1981 \| 03 Sep 2009 Report Abuse
	I used a 10% voucher found on TCB plus got the usual cashback %age. All worked well, seemed to take a while for the cashback to come through but has just became payable (September) from a transaction in June.
	\| 03 Sep 2009 Report Abuse
	No problems
	\| 03 Sep 2009 Report Abuse
	needed a nudge, but otherwise great... Good products at excellent prices...
	Muscat1990 \| 02 Sep 2009 Report Abuse
	Ordering process is hopeless. They couldn't give me an expected delivery date before payment was made. Once payment was made, it took them a week just to process the payment and during this period it was, apparently, impossible to update me on my order! Contacting them was not easy. I have always bought Dell computers in the past, but this one will be my last.
	Player1123581321 \| 02 Sep 2009 Report Abuse
	Cashback not initially tracked, but pretty straightforward and prompt chasing saw it recorded.
	Player1123581321 \| 02 Sep 2009 Report Abuse
	Dell did not register the purchase on cashback - had to do it myself. Not at all impressed. Still awaiting confirmation of payment.
	mawsont1 \| 31 Aug 2009 Report Abuse
	Did not track so I sent Topcashback an enquiry. Now showing as pending so waiting to see what happens. Dell sent new laptop VERY quickly - far sooner than expected delivery date. Good service though beware if you have an older Inspiron and want to upgrade to the new ones - a lot of what were standard features have gone and the new laptops are BASIC as standard! (speakers down from 6 to 2, no TV connection sockets, minimal USB sockets etc etc).
	w1968w \| 30 Aug 2009 Report Abuse
	had to file a missing cash back report but was sorted very quicky
	thebigo \| 29 Aug 2009 Report Abuse
	On the downside the cashback did not initially track. On the upside a missing cashback claim saw a speey result with the cashback showing within 10 working days. As for the merchant, really pleased with the item and the delivery was quick too. Overall pretty pleased really.
	Kila66 \| 29 Aug 2009 Report Abuse
	Received my laptop within the week. Good delivery, courier left mobile after we missed first attempt and came back a couple of hours later to redeliver after we gave him a call.
	toastiest \| 28 Aug 2009 Report Abuse
	Had to put a claim in but the people at topcashback were straight on to it. Thanks guys! Waiting for payment now :)
	lafink \| 28 Aug 2009 Report Abuse
	A speedy and efficient service, I ordered a desktop computer, which arrived earlier than predicted, at a very competative price. Highly delighted with the Dell service.
	mrchinny \| 28 Aug 2009 Report Abuse
	Value tracked at 5% not 6% as stated here - still, it's money for old rope anyway as great price on laptop!
	\| 27 Aug 2009 Report Abuse
	Slow to track which was worrying at first but tracked once i had received my order. No problems in the end
	chattyman \| 25 Aug 2009 Report Abuse
	Quick confirmation of cashback.Also excellent communication and delivery of item.
	kaffi \| 25 Aug 2009 Report Abuse
	Had to chase tracking but tracked as soon as chased.
	nashy22 \| 24 Aug 2009 Report Abuse
	Had to submit a manual claim, still didn't track until 3 weeks later. Then there was a problem so the cashback hasn't been confirmed till now. Also very slow to deliver, and the keyboard of my new laptop is already playing up. Spent £699 on this laptop so it's very disappointing.
	\| 24 Aug 2009 Report Abuse
	I had to submit a manual claim yet still didn't track until 3 weeks later, and there was a problem so the cashback still hasn't been confirmed. Also very slow to deliver and the keyboard of the new laptop is already playing up. Used to buy a Dell laptop in the past and it was bad but not that bad. Spent £699 on this 17" studio so it's very disappointing. Would never go for this merchant again.
	\| 24 Aug 2009 Report Abuse
	no problem. got my cashback on time.
	bham11 \| 22 Aug 2009 Report Abuse
	Didnt track for correct amount but after topcashback assistance I now have a correct pending amount added to my tcb account. excellent
	richandhales \| 21 Aug 2009 Report Abuse
	absolutely no problem getting my cashback! v good experience
	essexshirl \| 21 Aug 2009 Report Abuse

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