Get up to £26.25 of your purchase back when you shop with Direct Line Car Insurance Join TopCashback Free
Get up to £26.25 of your purchase back
when you shop with Direct Line Car Insurance

Direct Line Car Insurance Reviews

If you are thinking of taking out car insurance with Direct Line and want to see what other TopCashback members have said about them, you should take a look at the feedback you will find below. As well as the speed at which their cashback was paid out, people who have chosen to leave Direct Line Car Insurance reviews have also highlighted such things as the company’s customer service and their competitive quotes. One delighted member said: “Couldn’t be happier with their customer service and, of course, the competitive quote for car insurance.”

Other remarks you will find include “joined Direct Line as they offered the best insurance for me” and “good professional experience, prompt payment of cashback”. You will find plenty of other feedback on the subject of cashback, including comments such as “cashback weeks earlier than expected”, “easy to get cashback with Direct Line insurance” and “cashback received within time frame”. If you take a look at Direct Line Car Insurance review feedback on Trustpilot, you will find it is mixed. However, one customer said: “The customer service team is sincerely the best team of any company in this country. I cannot fault this company in any way.” High praise indeed.

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Direct Line Car Insurance Reviews
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Never tracked despite providing all details needed and many nudges....very unhappy.
  abergafren | 11 Jan 2016 Report Abuse
 
Hey, A transaction won’t track if either the cashback network can’t see an eligible transaction took place or if they cannot relate this back to TopCashback. However, if you lodge a claim for this we can get it queried for you ? Best wishes, TopCashback Support

TopCashback
 
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Terrible payment speeds. Very disappointing.
  lmckelvie | 11 Jan 2016 Report Abuse
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First class
  GlynHarrison23 | 07 Jan 2016 Report Abuse
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Still waiting for my cash back after7 mths waste of time
  billyboy123 | 04 Jan 2016 Report Abuse
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Direct Line took 9 months to pay - only then after customer services prompt.
  r_d_evans | 22 Dec 2015 Report Abuse
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Jumped through all the hoops but still got declined and they don't give a reason. How are you supposed to avoid the same problem in the future if you've followed all the rules and still been declined but they don't tell you why? Is that even legal? Seems very arbitrary to me so won't use them again.
  Bootsie01 | 21 Dec 2015 Report Abuse
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Bought insurance in July and confirmed but still no payout and even top cashback just says wait
  h33r | 19 Dec 2015 Report Abuse
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Easy to operate and complete the job
  Lovetoshop247jane | 15 Dec 2015 Report Abuse
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both car and home insurance tick ll my boxes
  cjbird | 10 Dec 2015 Report Abuse
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awful,i wont even waste my time i have wasted enough alreadt!!!!!!!!
  topcat99 | 07 Dec 2015 Report Abuse
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Very pleased with customer service to date
  NCapstick | 30 Nov 2015 Report Abuse
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took awhile but got it in the end :D
  abidshaz | 24 Nov 2015 Report Abuse
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Just do it ! It's easy
  johnb4680 | 01 Nov 2015 Report Abuse
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Good Insurance company to deal with and good cashback rates. Usually takes at least 3 months before it becomes payable.
  finimo | 28 Oct 2015 Report Abuse
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I just thought it was so easy to change .
  alanrobson | 26 Oct 2015 Report Abuse
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Paid in period stated after purchase of insurance
  arjayh | 21 Oct 2015 Report Abuse
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Great fast and affordable insurance with excellent cash back returns through TCB.
  Crackersmike | 13 Oct 2015 Report Abuse
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After extensive research I had already decided on Direct Line a the cheapest like for like policy and saved their quote. I was then pleased to see this cashback offer as an added bonus. Alas the small print states you cannot use saved quotes. Well I'm not going to risk a higher premium by generating a new quote and seeing from other reviews the ridiculous time scale before anything gets paid, it's not worth the hassle. Shame as I hadn't used Topcashback for a good while but doubt I'll be using them again if you have to jump through hoops like this.
  Teefenn1 | 14 Aug 2015 Report Abuse
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Took 6 months and continual chasing but finally tracked. Now pending so fingers crossed. Don't give up.
  tonyjoc | 27 Mar 2014 Report Abuse
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Followed instructions to ensure I got cashback but after 5 months it has now shown as declined. Hard to recall circumstances of the transaction after all this time and therefore feel I cannot query this. Disappointed as it was over £40 however not surprised as in the last year more and more transactions are being declined. After using topcashback for several years very successfully it now seems that companies are luring us with offers then declining at a later date. Would advise caution if taking up this offer and suggest recording everything for future reference should you get a 'declined'!!!
  mumof4 | 24 Mar 2014 Report Abuse
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Been waiting almost one year for cashback on home and car insurance policies. Will not be renewing !
  redrocket | 02 Mar 2014 Report Abuse
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Took out a policy with them and when the documents arrived the cover seemed vastly inferior to what I already had from my existing insurer. Called to clarify a few points, wasted over an hour on the phone and in the end cancelled the policy after abysmal "customer service". Had a similar experience with a policy on home insurance a few years ago - when you claim they try to avoid paying.
  | 28 Feb 2014 Report Abuse
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First attempt at trying to get cashback on car insurance on this site. Tried to get insurance through Direct Line, offered £52.50 cashback but cannot for love nor money pay for the policy through either my debit or credit card as it crashes at the Visa Verification stage. Spent almost 2 hours of my time on this so I'll be going elsewhere for my car insurance. What a joke.
  cewalker1972 | 27 Feb 2014 Report Abuse
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I bought car insurance at beginning of June 2013 when cashback was £70. I paid my premium in full at the time. Almost 9 months later and still no sign of my cashback. Happy with the insurance policy and price but unhappy with the cashback experience.
  Gill23 | 20 Feb 2014 Report Abuse
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I did not purchase my Direct Line car insurance policy through TopCashBack in the end because the quote I was given going through TopCashBack was well over £47 (cashback) more than the quote I got from Direct Line when applying directly. It seems that DL jacked up the cost of the policy when applying through TCBack
  dlmaxwell | 18 Feb 2014 Report Abuse
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