Get up to £26.25 of your purchase back when you shop with Direct Line Car Insurance Join TopCashback Free
Get up to £26.25 of your purchase back
when you shop with Direct Line Car Insurance

Direct Line Car Insurance Reviews

If you are thinking of taking out car insurance with Direct Line and want to see what other TopCashback members have said about them, you should take a look at the feedback you will find below. As well as the speed at which their cashback was paid out, people who have chosen to leave Direct Line Car Insurance reviews have also highlighted such things as the company’s customer service and their competitive quotes. One delighted member said: “Couldn’t be happier with their customer service and, of course, the competitive quote for car insurance.”

Other remarks you will find include “joined Direct Line as they offered the best insurance for me” and “good professional experience, prompt payment of cashback”. You will find plenty of other feedback on the subject of cashback, including comments such as “cashback weeks earlier than expected”, “easy to get cashback with Direct Line insurance” and “cashback received within time frame”. If you take a look at Direct Line Car Insurance review feedback on Trustpilot, you will find it is mixed. However, one customer said: “The customer service team is sincerely the best team of any company in this country. I cannot fault this company in any way.” High praise indeed.

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Direct Line Car Insurance Reviews
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Confused as to how I am meant to get my cash back. Showing as payable but having to jump through hoops to get payment. Don't bother !
  barnaann | 23 Sep 2013 Report Abuse
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Spent a lot of money on car insurance in April and still waiting for this cashback. It's been confirmed but will it ever be paid? DL are competitive but I had to purchase their home insurance on the phone as the system was unwieldy so no cashback on that one. I don't base my purchases on cashback but obviously it is a bonus (when it actually turns up ) for all that blooming effort tracking down the right price!
  susu79 | 17 Sep 2013 Report Abuse
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I purchased the car insurance in March but even though it tracked and I've jumped through the hoops to verify the purchase they still haven't paid. Currently lodged a ticket with Topcashback but looking at the other comments don't hold out much hope. From the other comments it would appear Direct Line are abusing the system to drag people in. Fortunately Direct Line were the most competitive quote for me.
  Steven Whittingslow | 17 Aug 2013 Report Abuse
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My renewal quote with Direct Line was for £20 less than the quote I got online - but with the £50 cash back, that would mean a £30 saving. The quote didn't track so I had to put a claim in. Disappointed to find out it's 3 months on ice before it gets submitted. I wonder if it will ever get paid. I bought Direct Line's Green Flag breakdown cover via TCB and it's been 8 months and still nothing.
  Welcome_everyone | 30 Jul 2013 Report Abuse
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Bought car insurance in February, still waiting for cash back to be confirmed. The insurance was the cheapest only if you get the cash back. Beware you might not receive any cash back, meaning you could pay more than you would by taking insurance out with someone else.
  lesslot | 26 Jul 2013 Report Abuse
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NO CASH BACK AFTER 3 MONTHS STILL WAITING £101 DUE FOR TWO CAR INSURANCE POLICYS BROUGHT IN MARCH 2013
  douglas_42 | 23 Jul 2013 Report Abuse
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Has ANYONE had cashback tracked or paid yet please??? My insurance was taken paid through TCB on 8/6/13 and has not even tracked....i raised a Customer Care and it's "on ice" now to 8/9/13...but still NOT showng as tracked. Direct Line notes are: "There is a 3 month validation period from policy start date, after which Direct Line will ensure the policy is active and that all payments due to them have been received. On meeting Direct Line’s criteria, tracked purchases will be confirmed" Anyone tracked/paid please???
  tomba | 18 Jul 2013 Report Abuse
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Why are so many people misunderstanding the T&Cs? To claim your cashback you need to have your TOPCASHBACK account set to BACS payment, you don't have to pay Direct Line by BACS!! Having said that, it's a bit annoying. I have my cashback paid into my Paypal account, that way I can keep it separate from my "everyday" money and use it to treat myself :-)
  Laura4363 | 03 Jul 2013 Report Abuse
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Was interested, but no cashback if you pay all in front / annually, only with monthly payments? Weird! Went somewhere else!
  Kingsmarionville | 26 Jun 2013 Report Abuse
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I think people are misreading the BACS payments statement, this means TopCashback payments to you must be set up for BACS and has nothing to do with how you pay Direct Line for the policy, I hope this helps.
  FunkyMonkey | 22 Jun 2013 Report Abuse
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In reply to dongoprefabsprout above. I think you have misunderstood - the conditions mean that your TopCashBack settings must be to pay YOUR CASHBACK by BACS - not to buy the insurance policy by a BACS transfer.
  livingstonalive | 22 Jun 2013 Report Abuse
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Quote is most competitive, but it seems I can only pay by credit card. No problem, but if Top Cashback insist on withholding cashback unless I pay by BACS, then this is a totally unacceptable situation, and one that surprises me. Who will use this site with these conditions? Regret to say, I'm moving on to someone else. Correct me if I am wrong.
  Padraig | 20 Jun 2013 Report Abuse
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