Get up to £26.25 of your purchase back when you shop with Direct Line Car Insurance Join TopCashback Free
Get up to £26.25 of your purchase back
when you shop with Direct Line Car Insurance

Direct Line Car Insurance Reviews

If you are thinking of taking out car insurance with Direct Line and want to see what other TopCashback members have said about them, you should take a look at the feedback you will find below. As well as the speed at which their cashback was paid out, people who have chosen to leave Direct Line Car Insurance reviews have also highlighted such things as the company’s customer service and their competitive quotes. One delighted member said: “Couldn’t be happier with their customer service and, of course, the competitive quote for car insurance.”

Other remarks you will find include “joined Direct Line as they offered the best insurance for me” and “good professional experience, prompt payment of cashback”. You will find plenty of other feedback on the subject of cashback, including comments such as “cashback weeks earlier than expected”, “easy to get cashback with Direct Line insurance” and “cashback received within time frame”. If you take a look at Direct Line Car Insurance review feedback on Trustpilot, you will find it is mixed. However, one customer said: “The customer service team is sincerely the best team of any company in this country. I cannot fault this company in any way.” High praise indeed.

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Direct Line Car Insurance Reviews
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I've been waiting for 6 months now. It's showing as confirmed but no sign of it being paid out. Overall verdict - crap. They won't be getting my business when I renew. Also TCB support seem unable to take any actions to resolve this.
  | 08 Mar 2016 Report Abuse
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The average payout time is allegedly 12 weeks, but it is now 20 weeks and I still haven't had a payment.
  klitos | 21 Feb 2016 Report Abuse
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takes a long time to get cash back.
  ashamliwala | 19 Feb 2016 Report Abuse
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Their website tells me my card details are invalid. They aren't, this means I can't get cashback since direct debit doesn't qualify. What a con.
  Davidgmmafan | 12 Feb 2016 Report Abuse
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Fast and accurate payout
  jewelmiah | 11 Feb 2016 Report Abuse
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Took over 6 months to get cashback,I wouldnt use them again.
  Member516710430246 | 10 Feb 2016 Report Abuse
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good price for insurance plus the cashback fantasic
  panzerwelly | 09 Feb 2016 Report Abuse
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Accurately tracked but very slow!
  Ali1969 | 08 Feb 2016 Report Abuse
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Awaiting since April 2014 and now Feb 2015 with constant chasing. I've had much success with other Car Insurance Cashback but unfortunately not with Direct Line. The rest of my family are avoiding them. Shame as we have 4 cars in our family.
  jonadda | 08 Feb 2016 Report Abuse
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Finally after 7 months of chasing I have received my cashback, husband received his within 2 months, no logic to this.
  AHKENT | 05 Feb 2016 Report Abuse
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Payout very slow and had to get a support ticket only to be told that in can take time over 6 months
  traleetony | 02 Feb 2016 Report Abuse
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Paid out on time.
  Arthie1 | 01 Feb 2016 Report Abuse
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waited 7 months from date of transaction to receive cashback - ridiculous!
  Jenbear1 | 31 Jan 2016 Report Abuse
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Takes a long time to get the cashback
  Shellamanda | 30 Jan 2016 Report Abuse
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easy enough, thank you
  Saundo | 29 Jan 2016 Report Abuse
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Excellent service, easy to deal with.
  KenSec | 29 Jan 2016 Report Abuse
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great cash back just very very slow! it has taken about 6 months to get the cash back.
  NancyHelenAdshead | 24 Jan 2016 Report Abuse
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Cashback came through with no problems
  asktrain | 24 Jan 2016 Report Abuse
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Payout is planned to be and is slow but it was paid which is the main thing!
  Kalvin Sargeant | 23 Jan 2016 Report Abuse
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Terrible payers - bought this insurance on 28th July 2015 and just paid out today nearly 6 months later. Won't be using them again.
  alastairclark | 21 Jan 2016 Report Abuse
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Great!!! Cashback received as promised, thanks
  claimtcsham | 21 Jan 2016 Report Abuse
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Slow payers. I paid cash for this insurance in august 2015 and still not paid out yet
  Karenanne1 | 20 Jan 2016 Report Abuse
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Finally received cash back after 6 months
  sumabrar | 18 Jan 2016 Report Abuse
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Estimated 12 weeks but took closer to 18 weeks, but got there in the end.
  Jasononly | 18 Jan 2016 Report Abuse
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The cashback with this company is good. However, be prepared to wait. I made the transaction with Direct Line in July, 2015. They eventually paid out in January, 2016. A wait of 6 months.
  David_Bedford | 17 Jan 2016 Report Abuse
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