Get up to 2.1% of your purchase back when you shop with Dunelm Join TopCashback Free
Get up to 2.1% of your purchase back
when you shop with Dunelm

Dunelm Reviews

If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Log in to review

Dunelm Reviews
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Didn't Pay Out
Purchased a sofa from Dunelm via TCB. Should of received £45 cash back and received nothing. No trace of the transaction apparently. I've had no issues receiving cashback from other vendors on this platform so clearly this is another case of Dunelm not following through on cashback promises.
  Sarah891015 | 04 Nov 2024 Report Abuse
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Great
Really happy with items purchased and cash back received with no issue
  Lynz86 | 28 Oct 2024 Report Abuse
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Great cash back
Don’t use dunelm much but I should do a lot more, really good cash back and site is so easy to use.
  SusanSimmill | 10 Oct 2024 Report Abuse
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Good product and sent on time
Fast and helpful services
  helenalailing | 06 Oct 2024 Report Abuse
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Fails to track
Failing to track more and more often. When disputes are raised they state they are unable to locate the transaction. Complete waste of time
  Graeme83 | 20 Sep 2024 Report Abuse
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Transaction cannot be traced
Transaction cannot be traced but I did use TopCashback to buy
  ngyuishing | 12 Sep 2024 Report Abuse
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Dunelm can't find my order
My cashback didn't track so I submitted a claim. After several months it was declined as Dunelm cannot find my order. I gave them the order number so I don't know how they cannot find it.
  shoppingjames1983 | 10 Sep 2024 Report Abuse
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Waste of time
No matter how you clear your computer is, and you give them their order number Dunelm can't find the order. I have two orders that I have picked up. Topcashback should remove them from the site with their tails between there legs. Good products just don't what to pay cashback to customers of there's.
  1johnboy | 10 Sep 2024 Report Abuse
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Dunelm Cashback received
Cashback received with no problems
  lai88sing | 30 Aug 2024 Report Abuse
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Reliable cashback
Cashback tracks almost immediately and never any problem paying out.
  lorraine wingfield | 30 Aug 2024 Report Abuse
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Be careful
Didn't track on quite a large purchase, don't understand why, followed the guidelines
  Mitchellsdp | 09 Aug 2024 Report Abuse
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2 purchases declined from this retailer
Made 2 x purchases during May, finally 3 months later heard back but both declined even though both purchased through TCB. All the things asked to check are ridiculous and not a natural way to shop if have to clear cookies, have ad blockers off, and then 2 other ones like 'Ensuring that your order is placed completely online' and 'Not having any pre-saved baskets'. I did challenge and TCB did honour the cashback, which were pennies btw, but that's not the point.
  Fl0wers | 07 Aug 2024 Report Abuse
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Easy Peasy
Straight forward log in to top cashback go through to dunelm order collect wait for it to come in sometimes takes a few weeks but money for nothing
  sue_mary | 14 Jul 2024 Report Abuse
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Really easy to get cashback
Super easy process to get cashback from this retailer. Good percentage applied and quickly paid out.
  sarahelizabeth48 | 10 Jul 2024 Report Abuse
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Excellent Service
Excellent Service
  richychan | 09 Jul 2024 Report Abuse
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Declined Cashback
Spent £500 at Dunelm via Top Cashback website. I 100% did this but they declined the cashback and Top Cashback could not assist. Worst thing is, Top Cashback were supposed to add £1.50 on top for using Dunelm in this transaction. All crooks, but do not expect different these days.
  rugbycraig | 01 Jul 2024 Report Abuse
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Didn't pay
I purchased some items online. It was only 49p cashback, but it all adds up. Was declined because they said topcashback was not the reason this order was placed. Not impressed.
  Trif | 01 Jul 2024 Report Abuse
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Always decline cashback
This company never pays out the cashback despite following the rules and keeping the goods.
  bex3_2000 | 26 Jun 2024 Report Abuse
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Manual claim declined
Claim didn't track, and then manual claim declined. Only manual claim I've had declined in years.
  Bramley107 | 17 Jun 2024 Report Abuse
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Never tracks
Despite following all topcashback instructions, trying multiple different devices, Dunelm never tracks for me and when I lodge a claim it comes back as not coming through topcashback. It’s really disappointing, I have spent over £1200 online with dunelm and not received any cash back
  Bramble Farm | 15 Jun 2024 Report Abuse
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Never tracks
Despite following all topcashback instructions, trying multiple different devices, Dunelm never tracks for me and when I lodge a claim it comes back as not coming through topcashback. It’s really disappointing, I have spent over £1200 online with dunelm and not received any cash back
  Bramble Farm | 15 Jun 2024 Report Abuse
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Good company
Wide range of goods. large price range. Quick delivery and cash back.
  Mrstoad | 13 Jun 2024 Report Abuse
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Good company
Wide range of goods. large price range. Quick delivery and cash back.
  Mrstoad | 12 Jun 2024 Report Abuse
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Another refusal
Yet again another refusal from Dunelm. I always use Topcashback but Dunelm is the only website that has ALWAYS refused to payout saying I used another website to purchase goods, although I only use Topcashback. I would like to give them a minus rating for all the cashback they have refused to payout. Very unprofessional.
  irving | 11 Jun 2024 Report Abuse
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Look elsewhere
Used on a couple of occasions and was expecting over £50 worth of cashback. Nil received. Try a different place for Dundon’s cashback is my lessons learnt.
  ziyangao | 09 Jun 2024 Report Abuse
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