Get up to 2.1% of your purchase back when you shop with Dunelm Join TopCashback Free
Get up to 2.1% of your purchase back
when you shop with Dunelm

Dunelm Reviews

If you’re looking for home furnishing items you should, judging by the Dunelm reviews you’ll find below, see what they have to offer. Submitted by TopCashback members who have shopped online with the retailer through us, they not only praise Dunelm for how quickly they pay cashback, but also their products, delivery and customer service.

On the subject of cashback, one member said: “Always excellent — cashback appears straight after the transaction.” Other feedback which has been left on this subject includes “no problems receiving cashback with Dunelm”, “excellent products at an excellent price with quick cashback payment”, “very easy to use, cashback paid without a hitch” and “great extra cashback and the best price item from Dunelm”.

Other Dunelm review feedback focuses on different subjects, with one customer saying: “Easy to order, good customer service.” Some of the other comments left by our members include “great service, good products, fair prices”, “really easy ordering and quick delivery”, “always great to buy from” and “great choice of designs”. Log in to review

Dunelm Reviews
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Good company
Wide range of goods. large price range. Quick delivery and cash back.
  Mrstoad | 12 Jun 2024 Report Abuse
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Another refusal
Yet again another refusal from Dunelm. I always use Topcashback but Dunelm is the only website that has ALWAYS refused to payout saying I used another website to purchase goods, although I only use Topcashback. I would like to give them a minus rating for all the cashback they have refused to payout. Very unprofessional.
  irving | 11 Jun 2024 Report Abuse
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Look elsewhere
Used on a couple of occasions and was expecting over £50 worth of cashback. Nil received. Try a different place for Dundon’s cashback is my lessons learnt.
  ziyangao | 09 Jun 2024 Report Abuse
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Approach with care, refused cashback
Bad experience. Spent over £300 and they refused the cashback claim, even though I had purchased through this site. Would not recommend.
  links77 | 31 May 2024 Report Abuse
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Didn't track and wouldn't honour purchase, sent wrong item. DO NOT USE
Made two separate purchases from them back in January, neither of them tracked and after submitting missing cashback claim, they rejected it saying not detected by their network and I should clear cache etc. A load of rubbish as I always clear history, cookies and cache prior to doing this just to make sure all tracks ok. If they didn't want to pay, shouldn't do this cashback scheme in the first place. And this is after getting my order wrong. A disgrace of a company. Don't touch with a barge pole.
  eyms13 | 19 May 2024 Report Abuse
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Easy to deal with, do what they say.
Easy, log onto Top Cashback, navigate to Dunelm, place order and pay.
  ShropshireLad01_ | 14 May 2024 Report Abuse
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Does not pay out on genuine cashback claims
I ordered through topcashback a large order and followed all of the rules about not using any other discount codes etc. .....received nothing so put in a claim which took 5 months for them to respond and they said I must have used a code or something not issued by topcashback do solidly refused to pay out. ....I know for definite this is not the case and I feel very disappointed with dunelm and would not recommend bothering with using them.
  Member835979879651 | 09 May 2024 Report Abuse
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didn't pay out
Safe to assume Dunelm will not pay out your cashback so choose your purchases and chosen retailer with that in mind. They didn't pay out for me even after appealing, even though I followed the instructions/method to the letter. Disappointing.
  Joss_Gardner | 30 Apr 2024 Report Abuse
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Had to appeal the lack of payout. Really poor.
Ordered click and collect, all in one session. Absolutely made sure I did it via TCB. Collected the item and transaction was smooth, product is good. But then Dunelm rejected the cashback, and I had to appeal. Really poor and leaves a bad impression after a good experience.
  BDH1973 | 24 Apr 2024 Report Abuse
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Make sure of the pennies!!
Visit and get cash back. Simple.
  SusanSimmill | 13 Apr 2024 Report Abuse
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Never paid out cashback - always an excuse
I have made several purchases from Dunelm having found what I wanted at a reasonable price on their website. However, they always find an excuse not to pay cashback, which I find very frustrating as I follow their guidelines so not to give them an excuse! If I could find what I wanted else where at a competitive price I wouldn't bother with Dunelm. Topcashback should give them warning to be honest & fair with their customers or be dropped.
  irving | 12 Apr 2024 Report Abuse
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Always decline my cashback
They seem to always fine a way to decline my cash back. Cleared history and completed online :(
  1johnboy | 07 Apr 2024 Report Abuse
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Liars who won't pay cashback
They said that another cashback site had been tracked and credited with my cashback and therefore would not pay Topcashback. This is a lie. I only use Topcashback, and they were only on Topcashback. Liars who won't pay.
  Dobbina | 07 Apr 2024 Report Abuse
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Easy to deal with
Easy to order and pay on-line, Very easy to collect from local store, and a good price as well.
  bobvanuk | 01 Apr 2024 Report Abuse
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Declined
Declined for no reason - no vouchers code used etc. Tracked ok via tapcahsback but still rejected.
  Jordantwist | 27 Mar 2024 Report Abuse
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Great company to use through top cash back
Always used Top cash back to purchase from Dunelm's. All purchases register for cash top back and a quick turn around in paying out.
  App_79 | 27 Mar 2024 Report Abuse
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ALWAYS DECLINE CASHBACK
Never track and then always refuse my claim - they should be removed as a dis service to Topcashback
  Peter_Simmons | 26 Mar 2024 Report Abuse
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Cashback didn't track and claim declined
They had a higher cashback rate offer in November 2023 but despite clearing cookies and cache it didn't track after making a claim and waiting till now have been advised that retailer has declined cashback. Seems it was just to entice online orders. Not happy and would take any cashback offers from them with a pinch of salt.
  thupton | 07 Mar 2024 Report Abuse
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Quick to pay!
Quick to pay
  Tazwitch | 05 Mar 2024 Report Abuse
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Takes a while but it does come through - buy with confidence
Takes a while but it does come through - buy with confidence
  jv55555 | 02 Mar 2024 Report Abuse
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Bob
Have not paid put on a purchase from over 3 months ago and have not responded. Disappointing.
  Member835979879651 | 28 Feb 2024 Report Abuse
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Easy to deal with, do what they say
Easy to navigate website via Top Cashback, found what I wanted at a value for money price and ordered, delivered as they advised well packaged.
  ShropshireLad01_ | 28 Feb 2024 Report Abuse
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Excellent Service
Brought Item
  serroco | 28 Feb 2024 Report Abuse
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Good Service
Easy to order and pay online for Click and Collect. Tracs all OK pays out after approx 8 weeks or so.
  bobvanuk | 24 Feb 2024 Report Abuse
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Very professional, good quality goods, very modern.
It was simple, once I had made my purchases and paid for them they sent the commission promised.
  Lindahemmings | 23 Feb 2024 Report Abuse
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