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Hastings Direct Car Insurance Reviews

The “price was amazing” is how one of our satisfied members described the deal they got on their car insurance from Hastings Direct. Others describe their insurance as cheap and highlight how they had received a “great insurance deal”.

The easy application process also comes in for praise in Hastings Direct Car Insurance review feedback, as does their good customer service, while one member says they were very helpful following an accident. Members are happy with the good rate of cashback offered and the fact that it is paid on time, while one was surprised to receive a reminder that cashback was payable in their account.

Hastings Direct’s four-star rating on Trustpilot is largely down to people saying such things as “cheapest on the Internet” or “brilliant and easily the cheapest by miles”. Customers are also happy with what they describe as a reasonable excess and the fact their policy includes personal accident cover, while another was delighted to get good comprehensive cover at a reasonable price with lots of extras included.

One person who left feedback says Hastings beat their renewal quote by £500, while they are also thanked for always being friendly and helpful, providing a “great price for a young driver” and for the fact it is easy to manage a policy online. Other Hastings Direct Car Insurance reviews highlight how they are great at dealing with claims and that payment was authorised within nine days of informing them of an accident, as well as them being helpful when someone wanted to make a change to their policy.

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Hastings Direct Car Insurance Reviews
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i would definatley not use this company again i have finally recived a refund for monies take from my credit card without my prior knowledge or consent !as for getting the cashback , all i can say is doubt full!
  robintumble | 12 Nov 2010 Report Abuse
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very quick at tracking and reporting purchase and payment of £60 received within 8 weeks as promised. Would recommend.
  datfee | 10 Nov 2010 Report Abuse
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Been waiting since July for the payment to even show on my list....still waiting for this to be sorted ........they atill advertise on topcash I certanly would not use them agin.......
  dextoodex | 30 Oct 2010 Report Abuse
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Tracked very quickly at £53 but shows as payable at the end of February. Had to phone them to change an item on my policy - took ages to get through (even for an insurance company !). However, the service was very efficient when I eventually got to speak to someone.
  | 29 Oct 2010 Report Abuse
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Cashback tracked very quickly but will only become payable in 4 or 5 months. Had to ring them to change an item on the policy - took ages to get through (even for an insurance company !) but dealt with efficiently when I eventually got to speak to someone.
  | 29 Oct 2010 Report Abuse
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First class service.
  | 28 Oct 2010 Report Abuse
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First class service.
  | 28 Oct 2010 Report Abuse
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Very prompt with paperwork and communication. Very prompt with cashback logged on site.
  bao32 | 28 Oct 2010 Report Abuse
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Excellent and polite service
  | 27 Oct 2010 Report Abuse
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It states that there is no £61 cash back if you telephone Hastings. After going throught the process of entering all my details on their web site, instead of receiving a quote I recieve this "Unfortunately we are unable to complete your quote online. We would like to talk to you to discuss your circumstances and requirements. Please call us now on 0800 99 1066 to speak to one of our specialist advisors who will be able to offer you a quote from a range of leading insurers. Thank you for visiting HastingsDirect.com " ISN'T THAT STRANGE?????????
  moogy | 27 Oct 2010 Report Abuse
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All other purchases have paid out, no problems. I took out car insurance in April, it tracked at Nil for 4 months, then disappeared. I am still waiting, and not hopeful, and more than a bit irritated that I have probably ended up paying much more than necessary for car insurance if the cashback does not appear. Wont use them again.
  480566858 | 26 Oct 2010 Report Abuse
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Click through to Hstings and came up as 'unable to give quote, contact us directly to discuss'. As I have no special circumstances or car I wonder whether this is to avoid having to pay cashback?
  lordpete | 26 Oct 2010 Report Abuse
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Not as good as the last poster,but my fully comp policy will be £158 after cashback,hopefully.Tracked quickly.The only gripe is that in the wording for Policy Validations,it states:Each policy will be checked 3 months after inception (start) date. If the policy is still in force after this time, it will be validated and cashback will be paid. But my payment date says 31/03/2011,which is more than 5 months from policy start date,let's hope it pays sooner than that.
  bazwaldo_the_1st | 26 Oct 2010 Report Abuse
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very happy with hastings car insurance i am 57 years old and the price exelent top cashback were exellent as allways got my dosh last week hope they keep the deal going as i will get my orther car done . heres a challenge for you 1 paid full comp ins with my cash back £118.00
  | 26 Oct 2010 Report Abuse
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Took out insurance in July. The transaction tracked in a couple of days. Finally received payment in October - no problems.
  Robin01291 | 23 Oct 2010 Report Abuse
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Do not ever purchase Insurance from Hastings! I purchased car insurance from them 6 months ago because of the significant cashback and they have never paid leaving me out of pocket. TCB just keep saying it's 'waiting for merchant' which doesn't help at all. Not only that but they give your details to a third party who bombard you with sales calls in the evenings! Just don't do it - It's not worth it.
  JonAtTCB | 23 Oct 2010 Report Abuse
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Good all round service and cashback.
  Rownhams | 21 Oct 2010 Report Abuse
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Tracked within 2 hrs good cashback, plus saved on car insurance, lets hope its pays out. Will update
  shadowshots | 21 Oct 2010 Report Abuse
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Very disappointed with this merchant. Bought car insurance in March 2010. Tracked at £0.00 and still awaiting payment 8 months later. I would not advise to use Hastings if you are expeting to receive cashback. I will update if I ever get the cashback
  | 18 Oct 2010 Report Abuse
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Car Insurance was purchased on 30/07/10 with the premium being £251. Cashback of £58 was received on 06/10/10. Smooth transaction. No problems at all.
  | 17 Oct 2010 Report Abuse
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The cash back is added on going through here!! It's cheaper through comparison sites, so you don't get the cashback....
  mandii | 17 Oct 2010 Report Abuse
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Took out policy May 2010. cashback became payable 3 months after policy started, ie mid-august. It showed up on tracking immediately and then showed as due about a month late. The payment was then a bit late being made to Top Cashback but finally received all £60 in October. So its taken 3 months for the cashback to be processed but the policy was good value and with cashback this has been a good buy, if not speedy.
  nonsuchgirls | 15 Oct 2010 Report Abuse
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6 months and still waiting, have asked topcashback to enquire to with no reply. Wont be using them again. They also charge £25 per amendment whereas aviva dont charge and cashback tracks immediately.
  obee2 | 14 Oct 2010 Report Abuse
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very quick to track
  sadej | 14 Oct 2010 Report Abuse
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I took out insurance in March 2010 and finally received cash back of £58 in October 2010. After all the reviews of Hastings direct i was worried i'd made a mistake but it came through in the end.
  jazzyg | 14 Oct 2010 Report Abuse
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