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Hastings Direct Car Insurance Reviews

The “price was amazing” is how one of our satisfied members described the deal they got on their car insurance from Hastings Direct. Others describe their insurance as cheap and highlight how they had received a “great insurance deal”.

The easy application process also comes in for praise in Hastings Direct Car Insurance review feedback, as does their good customer service, while one member says they were very helpful following an accident. Members are happy with the good rate of cashback offered and the fact that it is paid on time, while one was surprised to receive a reminder that cashback was payable in their account.

Hastings Direct’s four-star rating on Trustpilot is largely down to people saying such things as “cheapest on the Internet” or “brilliant and easily the cheapest by miles”. Customers are also happy with what they describe as a reasonable excess and the fact their policy includes personal accident cover, while another was delighted to get good comprehensive cover at a reasonable price with lots of extras included.

One person who left feedback says Hastings beat their renewal quote by £500, while they are also thanked for always being friendly and helpful, providing a “great price for a young driver” and for the fact it is easy to manage a policy online. Other Hastings Direct Car Insurance reviews highlight how they are great at dealing with claims and that payment was authorised within nine days of informing them of an accident, as well as them being helpful when someone wanted to make a change to their policy.

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Hastings Direct Car Insurance Reviews
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Very happy with topcashback paid me on time as promised ,will use again and again thanks
  | 24 Jul 2010 Report Abuse
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Very happy. £58.00 for buying car insurance. i found the cheapest quote on a comparison site and got cash back for that too then went to Hastings website and purchased the insurance directly through them. Tracked quickly too
  Leanne__Taylor85 | 24 Jul 2010 Report Abuse
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Ability to speak to someone on the phone about a change to policy can take sometime.
  Stuart_Young | 22 Jul 2010 Report Abuse
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Don't touch these people with a barge pole! Their business model is all about charging fees for things you would expect to be included in the service. They are not interested in good customer relations. I took out a car insurance policy with them on the basis of the cashback, but it is not worth it. Less than two weeks in, they want to increase my premium by £42 (on account of a 'free stone chip repair' in my windscreen carried out when with my previous insurer). I am told that if I dont pay their increase they will cancel my policy, and incur a cancellation fee even in the 14 day cooling off period.
  afwone | 22 Jul 2010 Report Abuse
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Quickly tracked, however a long time to wait until the payment (end of December 2010).
  Citybee | 20 Jul 2010 Report Abuse
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Clicked through for a quote after clearing cookies etc. Was cheapest, but I noticed that it said ".... quote through our partner". I am assuming this was a previous comparison website submission, so I have decided not to proceed. Just a warning to make sure it hasn't saved your details from comparison quotes.
  Trif | 19 Jul 2010 Report Abuse
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I would not recommend using Hastings Car Insurance. When i decided to go with them the cashback was appealing and also the £30 free fuel voucher. It took nearly 7mths to receive the cashback! The £30 free fuel voucher is not what it seems, they send you three vouchers that you have to fill in and send a valid receipt for £10 fuel (1 each month) and then after 3 months you send them back and they should send you a cheque......but they dont because they wriggle out of it by saying it has to be a VAT receipt and they refuse to then send any more vouchers........total rip off!!!!!
  macker16 | 19 Jul 2010 Report Abuse
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Avoid these people. I took out my car insurance with Hastings and was offered £60 cashback which was the deal at the time, the policy was taken out in Feb and after chasing the cashback through this site i decided i had had enough and contacted Hasting direct. They are refusing to pay the cashback and are claiming i brought the policy via confused . com which is absolute rubbish!. Have informed them i will be taking this further and i am awaiting a response from them. BE WARNED!!!
  lee221 | 17 Jul 2010 Report Abuse
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My insurance renewal from Sainsburys came in at £1,600 but Hastings got me a quote at £640 and with the cashback that's less than last year's quote!
  | 17 Jul 2010 Report Abuse
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Did get and can't submit claim
  sscaife | 14 Jul 2010 Report Abuse
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Their quote ended up £60 + more than from comparison sites. Obviously to compensate any cashback from here, Con merchants!
  trot | 13 Jul 2010 Report Abuse
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Didn't get the cash back promise at all
  sscaife | 09 Jul 2010 Report Abuse
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NEVER AGAIN!! I used Hastings Direct last time but will not this time around. Yes, a good amount of cashback but...IF YOU MAKE *ANY* CHANGES TO ANY OF THE DETAILS MID-POLICY (INCLUDING CHANGE OF ADDRESS!) YOU WILL BE CHARGED - EVEN IF YOU CALL BACK THE SAME DAY! When I made a claim they made me feel like the one at fault. When it turned out my mileage may increase a bit (they made me send copies of my previous MOT certificates because they wouldn't take my word for it.
  Swamps | 07 Jul 2010 Report Abuse
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Shown as tracked in 16 hours - well done so far. Bought house insurance from Aviva in early January and no sign of anything yet!
  | 07 Jul 2010 Report Abuse
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rubbish hastings £58 to £0 faster than my car do not use, have used 5 other insurance people always ben pai, not these t#iefs.
  peteandtheresa1 | 06 Jul 2010 Report Abuse
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Still waiting after buying on the 17 June for pending to go from 0.00 to 58.00. I have submitted a claim. Not very happy as this offer only just made the quote worthwile. These sites should give the customer immediate cashback if they pay in full. After all they have their money already!!!! Beginning to think this is a con. Will think twice about using these sites again.
  | 02 Jul 2010 Report Abuse
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Cashback notified within 24 hours although is not payable until end November. Am still waiting for documentation through the post after 9 days.
  Wolfie444 | 29 Jun 2010 Report Abuse
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Excellent tracking and pay out after three months as stated
  | 24 Jun 2010 Report Abuse
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Bought car insurance on the 22 nd june 2010, should be a £58 cashback but as been tracked at £0.00, not sure what has happen, but? my advice would be keep well away from this insurance company. what a con...
  nigebaby | 22 Jun 2010 Report Abuse
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Has appeared as pending, but says 0.00. Strange, i have paid in full.....will watch over the next few days. If no cashback, will cancel policy within legal time period
  | 17 Jun 2010 Report Abuse
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10 weeks since i was rewarded car ins cashback still not received it
  urbana | 16 Jun 2010 Report Abuse
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Brilliant deal excellent policy features
  Rob_C | 15 Jun 2010 Report Abuse
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very happy with hastings direct car insurance. low cost car insurance with high amount of cashback
  JULIANFUND | 10 Jun 2010 Report Abuse
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Why has my cashback appeared as £0.00 instead of £58.00? Can anyone advise, does this mean I have lost my cashback?
  795303455 | 09 Jun 2010 Report Abuse
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Tracked as 0.00 pending. Bought in February. Any idea when it will change to £58.00 payable or is it best to submit an enquiry ?
  | 09 Jun 2010 Report Abuse
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