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Hastings Direct Car Insurance Reviews

The “price was amazing” is how one of our satisfied members described the deal they got on their car insurance from Hastings Direct. Others describe their insurance as cheap and highlight how they had received a “great insurance deal”.

The easy application process also comes in for praise in Hastings Direct Car Insurance review feedback, as does their good customer service, while one member says they were very helpful following an accident. Members are happy with the good rate of cashback offered and the fact that it is paid on time, while one was surprised to receive a reminder that cashback was payable in their account.

Hastings Direct’s four-star rating on Trustpilot is largely down to people saying such things as “cheapest on the Internet” or “brilliant and easily the cheapest by miles”. Customers are also happy with what they describe as a reasonable excess and the fact their policy includes personal accident cover, while another was delighted to get good comprehensive cover at a reasonable price with lots of extras included.

One person who left feedback says Hastings beat their renewal quote by £500, while they are also thanked for always being friendly and helpful, providing a “great price for a young driver” and for the fact it is easy to manage a policy online. Other Hastings Direct Car Insurance reviews highlight how they are great at dealing with claims and that payment was authorised within nine days of informing them of an accident, as well as them being helpful when someone wanted to make a change to their policy.

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Hastings Direct Car Insurance Reviews
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I have not used Hastings, but seem to have a tracking of 0.00?? strange!
  FunnyFarm | 04 Jun 2010 Report Abuse
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This purchase went very well for me
  BertyBasset | 04 Jun 2010 Report Abuse
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Long wait for cashback. Automatic renewal means that you have to call their "Hotline" to cancel. Expect to be on hold for 1/2 an hour before speaking to an operator. I will never use them again because of their poor phone support.
  needaspirin | 03 Jun 2010 Report Abuse
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good car quote & good cash back tracked quickly
  andrewwhitcher | 20 May 2010 Report Abuse
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Good,
  Darius1971 | 15 May 2010 Report Abuse
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excellent - cashback shown always immediately
  BobH | 13 May 2010 Report Abuse
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I will not be using Hastings Direct after my renewal date. Had to make a claim and their 3rd Party Fire and theft is not worth the paper it's written on. Everytime you call them your told different information and they offer you no assistance in claiming money for damage to your car, they tell you your insured to driver other cars 3rd party but then a week later you find out your not !! And if you have an accident and write your car off they charge you admin fee of £25 to change to new vehcile plus interest if on monthly payments and if you don't want to pay that they'll charge you a cancellation charge of £45 plus pro rata insurance in my case making the total £75.00 !! Not recommended
  Dorna1 | 13 May 2010 Report Abuse
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I took out my insurance in January and although tracked fine still waiting for payment !!!
  Dorna1 | 13 May 2010 Report Abuse
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Very slow to pay but has tracked ok. Just waiting for the money to be payable.
  Imzadi_chester | 12 May 2010 Report Abuse
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When can I expect my 58.00 cashback for my car insurance. Policy bought 05/02/2010. Hastings say cashback after 3 months. It is now 12/05/2010 and no cashback!!!
  | 12 May 2010 Report Abuse
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Not too bad
  The_Top_Dog | 08 May 2010 Report Abuse
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We have used cashback before it does take a while for the cash to come through but its got to be worth it, money in your pocket!!!!!
  | 08 May 2010 Report Abuse
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Have only looked at website, no contracts have been made, need to delete from list.
  GM_Plastering | 07 May 2010 Report Abuse
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No cashback tracked on insurance I bought in January and no response from Hastings for nearly 4 months now to the enquiry that was submitted. I would not use them again.
  stephenonline | 06 May 2010 Report Abuse
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Got quotes through many of the Comparison websites and Hastings Direct was consistently among the cheapest and most relevant to my needs. So checked if cashback was applicable and found that £58 cashback was on offer through TCB. Obtained a new quote, using exactly the same details, from Hastings Direct (through TCB) and found the premium to be over £100 more than those quoted using comparison websites, thus making the £58 cashback irrelevant.
  scronks | 05 May 2010 Report Abuse
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Great! we have 3 cars and all have had £58 each cant beat it
  Margy51 | 02 May 2010 Report Abuse
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Tracked well, still waiting for transaction to be confirmed, does take a few months.
  | 01 May 2010 Report Abuse
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A great website for car insurance
  Scott76 | 27 Apr 2010 Report Abuse
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Very quick to track. Competively priced insurance too!
  eldergill | 26 Apr 2010 Report Abuse
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bought in feb never tracked no response from topcashback or merchant - ripoff
  happyranter | 25 Apr 2010 Report Abuse
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tracked immiediatley and paid up quickly. very good!
  Arabdoddy | 15 Apr 2010 Report Abuse
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tracked very quickly at the stated amount.hopefully will confirm and pay without any problems
  rams | 14 Apr 2010 Report Abuse
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I not only saved on the premium from my previous insurers (£50 cheaper), but I also got £60 cashback which really takes the premium down... It tracked and showed up as pending in my topcashback account within 24 hours... but I need to wait a little longer for the actual cash... excellent deal !
  1486552015 | 11 Apr 2010 Report Abuse
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Tracked very quickly though had not bought! Too expensive!
  lakelover | 11 Apr 2010 Report Abuse
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Waste of time, followed the instructions to the letter but cashback never arrived. I queried with them and they said I had not fulfilled the conditions stated even though I had
  bouncytigger1909 | 07 Apr 2010 Report Abuse
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