Get up to 10% of your purchase back when you shop with Hotels.com Join TopCashback Free
Get up to 10% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Three months later and I'm still missing significant cashback. Will use another hotel website next time.
  RogerBancraft513 | 23 Mar 2016 Report Abuse
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Have used this site a lot and am very happy with its cashback
  Bonzai | 23 Mar 2016 Report Abuse
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The tracking is terrible - it just doesn’t track ore often than not! ( and its not cookies as used iPhone, iPad, desktop) and it’s all the same!
  Lichlad | 22 Mar 2016 Report Abuse
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Got my cashback straight away
  navhalai | 22 Mar 2016 Report Abuse
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Alomost a year later and still no cashback from two transactions - very poor service
  CAKirkwood | 22 Mar 2016 Report Abuse
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Very slow in confirming stay and paying cash. Waiting for one claim since October 2015 and still not payable!!
  wjones10071975 | 22 Mar 2016 Report Abuse
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Nearly five months to get cash back. No sure I'll bother next time......
  rics007 | 22 Mar 2016 Report Abuse
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great cashback and was fast and easy
  champers | 21 Mar 2016 Report Abuse
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A hit and a miss sometimes they pay up sometime not
  parkhead41 | 21 Mar 2016 Report Abuse
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Absolutely terrible!! I have been waiting almost a year for cashback! Have raised support requests but takes forever and have yet to get any explanation. Would never use them again.
  PantsMan | 21 Mar 2016 Report Abuse
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Excellent transactions and online experience
  daffernick | 20 Mar 2016 Report Abuse
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Great - fast payout no issues
  fayplant | 19 Mar 2016 Report Abuse
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Excellent! Quick and good prices
  bpatel1610 | 17 Mar 2016 Report Abuse
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great service!
  hayleybaby10 | 16 Mar 2016 Report Abuse
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This site found me the most perfect hotel and it was at a really cheap price! Of course I also earned cashback at a really good percentage so that was a bonus. I love hotels.com and now we don't book anywhere without it!
  lunabelle | 14 Mar 2016 Report Abuse
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Easily the best deals through Hotels.com!!!
  Nobfrog | 14 Mar 2016 Report Abuse
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Paid for the hotel 8 months ago and the payment still hasn't been made.
  rmjohnson78 | 14 Mar 2016 Report Abuse
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Was paid very quickly after my stay
  keirsimons | 10 Mar 2016 Report Abuse
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Excellent rate of cash back
  womblepayne | 09 Mar 2016 Report Abuse
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Always great
  chris_carr | 09 Mar 2016 Report Abuse
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Very easy to book and the cash back is paid quickly!
  hchilary | 08 Mar 2016 Report Abuse
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fast and easy
  lkg123 | 07 Mar 2016 Report Abuse
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Hotel.com seemingly offer good (high) rate of cashback - however, this is simply done in order to entice you into spending your holiday budget with them. After you have separated with your money (and having been promised 8.08% cashback on what your spend) you are then declined your cashback figure.... with no reason or explanation given. Indeed, yes, I used a discount code - but this as a legitimately advertised discount code provided by Hotels.com themselves. Indeed, if it weren't, why would their website allow the discount code to function?! It is discussing that the company advertises itself via promotions, discounts and cashback....yet then they do not honour them. Indeed, it's a good money making policy ewhich protects their profits....but this alienates your customers. I would not use Hotels.com ever again after this. However, I can go one better again; I can cancel will them immediately. I have free cancellation on my booking. I am booking the same accommodation through one of Hotel.com's competitors. Joke is on you Hotels.com; I'll have my £800+ back immediately please. Disgraceful behaviour. Misleading and false advertising. You should be prosecuted. TopCashBack should remove your business from here. Shame on TopCashBack for administering this behaviour too.
  831667846 | 06 Mar 2016 Report Abuse
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Faster payment
  gagmix | 06 Mar 2016 Report Abuse
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always a winner !
  ronreid2 | 04 Mar 2016 Report Abuse
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