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Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review
Hotels.com Reviews
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Non existant until going back and forth with Top cashback
After waiting months and months giving it more time until eventually messaging top cashback i realised i was never actually going to receive the cashback unless i relentlessly persued it with top cashback. Why advertise these good cashback rates if the intention is not to pay them? Eventually everyone who is even half on the ball will recognise what is going on. I waited for cashback from June to February and then relentlessly persued it until i received cashback. Now i am waiting on one from November that still hasnt come through after 5 months but wont give up until i do!
  Matt2302 | 29 Mar 2023 Report Abuse
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Good rates and straightforwards
Pays pretty much every time and the rare times it doesn't work TopCashback sorted it. Used them many times now. Great option.
  mcgahie1 | 20 Feb 2023 Report Abuse
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good and user friendly :-)
very fast transfer and real payback
  TigerNelson | 20 Feb 2023 Report Abuse
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Nice and quick cashback
Decent percentage back for the cashback and relatively quick.
  Applepie314 | 16 Feb 2023 Report Abuse
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Takes forever to get the cashback, nearly a year now and still waiting!!! Pick another hotel supplier is my recommendation
  Geenidea101 | 09 Feb 2023 Report Abuse
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Low amounts relatively quick to track, but increased promotional rates suspiciously are not located on appeal, even with full order details as requested....
  JamesJustice | 05 Feb 2023 Report Abuse
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Generous cashback. Takes a long time to become payable though.
  RichardJ | 05 Feb 2023 Report Abuse
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It is all worth in the end! Excellent cashback prize
  ammar2627 | 02 Feb 2023 Report Abuse
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really poor, they changed my cash back amount from 11% to 2% and didnt explain why.
  Mikeyflower | 02 Feb 2023 Report Abuse
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Booked a big £ holiday to St.Lucia. It took 6 months for the large cashback to return but I got credited for it! Will be booking again!!
  Starrycole | 31 Jan 2023 Report Abuse
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Some great deals
  Benghazic | 30 Jan 2023 Report Abuse
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I still havn't got my cash back, how can I rate the overall cashback experience with Hotels.com???
  May Lau | 28 Jan 2023 Report Abuse
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Amounts don’t track accurately and unbelievably slow to confirm and make payable
  huwypowell | 26 Jan 2023 Report Abuse
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I wish you didn't have to wait so long to get a free night with the hotel!
  MCDA | 22 Jan 2023 Report Abuse
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Easy process but taking 6 months+ before the money is "payable"
  theheatman | 21 Jan 2023 Report Abuse
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Always fast payout
  KJay | 20 Jan 2023 Report Abuse
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take more than half year to process
  cktckt5 | 19 Jan 2023 Report Abuse
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I booked a hotel in America in May 22 for an August holiday for over £1500, used Hotels.com because of 10% Cashback, eventually got paid January 23 after contacting TCB, very slow payment.
  Wrighty1366 | 19 Jan 2023 Report Abuse
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Took many months to pay out once confirmed
  Indiegirldi | 18 Jan 2023 Report Abuse
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Great levels of cashback that confirm quickly but take an age (6 months) to become payable.
  Ambryboy | 18 Jan 2023 Report Abuse
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took too long to make pending cashback to payable, over 6 months.
  ClaireCH | 18 Jan 2023 Report Abuse
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great cashback experience. very easy to do
  Mordac | 18 Jan 2023 Report Abuse
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Trip was taken almost a year ago and still have not received cashback. Do not recommend
  scorpiodancer | 15 Jan 2023 Report Abuse
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Easy and high percentage cashback during promotion
  aquae39 | 11 Jan 2023 Report Abuse
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Fantastic! Cash back registers very quickly, is correct and not rejected unjustifiably like some other merchants. Top marks!
  Member978584289637 | 11 Jan 2023 Report Abuse
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