Get up to 11% of your purchase back when you shop with Hotels.com Join TopCashback Free

Get up to 11% of your purchase back
when you shop with Hotels.com

Hotels.com Reviews

Reviews and experiences from TopCashback members who have shopped with Hotels.com. Log in to review

Hotels.com Reviews
	Definitely Recommend Booked seven hotels, two rooms per hotel, via Hotels.com for a trip to Italy in September 2023 - TCB was offering really generous cashback at time of booking meaning I was delighted with the outcome. All have tracked just waiting now for confirmation and pay out which hopefully will not take too much longer. I believe Hotels.com to be extremely competitive price wise with the added bonus of a free room booking for every 10 bookings you make which feels like a decent added incentive.
	Borisdog \| 07 Oct 2023 Report Abuse
	Still pending 4 Hotels.com cashbacks from March....... So I got one cashback from April but four still "pending" from March bookings... Seeing as they were all for a holiday in August it makes no sense. Not sure its worth the claim process either as the ones that were due from both Confused.com and Parkdean resorts that were claimed as unpaid were just rejected. Starting to lose a bit of faith in the whole topcashback process after a promising start.....
	matj29 \| 06 Oct 2023 Report Abuse
	Pretty good amount. A good payout of around 10% is well worth it, you’ll have to wait while you return from your break though.
	Wrighty1366 \| 02 Oct 2023 Report Abuse
	Another dreadful experience with Hotels.com - and it will get worse soon. Hotels.com has denied me over £130 cashback because of THEIR system problems and as they are soon to change the reward programme down to One Key then I will no longer use them for bookings. Check out One Key for yourself and you will see what a difference it will make to you.
	SPEEDBIRDA380 \| 02 Oct 2023 Report Abuse
	extra cash back every little extra counts nowadays.
	SwindonMan \| 30 Sep 2023 Report Abuse
	Great site for hotels and cashbask!! it's all pretty straight forward really. use the cashback site, click on hotels.com and book your room. And they regularly have extra cashback rates too for limited times. I would definitely recommend A++
	janeparris \| 29 Sep 2023 Report Abuse
	Not always working Using all the time Hotels.com for my bookings decided to give it a go and try to book it through TopCashback. In the past everything was working fine, every purchase was recorded in TopCashback. This year 2 out of 3 are not recorded into TopCasback.
	florindgis \| 27 Sep 2023 Report Abuse
	promises - promises There has been several occasions when Hotels.com has promised 10% cashback. However, this only seems to happen, and only after several months, if you query the transaction: the purchases track at usual 2%.
	filipsaver \| 18 Sep 2023 Report Abuse
	Mostly good Most of the time the cashback registers and is payable but on occasions it hasn't, which has been very annoying as whenever I lodge a missing cashback claim it never seems to be successful. That's probably Topcashback's fault though. On the whole though, a reliable cashback payer.
	jobiggins \| 16 Sep 2023 Report Abuse
	Long wait Booked and stayed in May paid upfront, took until September for the cash back to arrive. Too long.
	Member1181075962416 \| 12 Sep 2023 Report Abuse
	Hotel bookings Good offers, but take forever to become payable and almost always after a lot of messages between myself and Topcashback, regarding the amount tracking at the correct value. Tracks at 2% when it should be at 10 or 11%. Has been an issue for a few years now. Not ideal, but I think the issue is more with Hotels.com than Topcashback.
	Topbuck \| 11 Sep 2023 Report Abuse
	Stopped working Up until around March 2023, the tracking of this cashback worked seamlessly (although the actual amounts of funds becoming available to me were incredibly slow). However, now no tracking works at all and I am constantly putting in support claims to ensure the I receive the cashback. I've booked using multiple devices (laptops, computers, mobile phones, etc) and different browsers on those devices, so it appears to be an issue between topcashback and hotels.com. If I could zero stars then I would.
	theheatman \| 11 Sep 2023 Report Abuse
	Great offers A good site with some great deals
	Benghazic \| 11 Sep 2023 Report Abuse
	Paid out fast and in full Hotels.com have always paid out for me and are a great merchant compared to others. Thanks!
	carobinson3 \| 08 Sep 2023 Report Abuse
	Unsupported URL 1 can get the site to track but when I go to pay I can’t log into my Hotels.Com account. This means I lose my loyalty rewards.
	Carolejones07 \| 01 Sep 2023 Report Abuse
	Slow payer I use hotels.com regularly for work travel and they have a good range of hotels but cashback can often track at 2 percent instead of the advertised 10 percent. Also takes a very long time to be confirmed never mind payable. In some cases I’ve waited over a year.
	Graeme83 \| 29 Aug 2023 Report Abuse
	Very slow in acknowledging purchases I have noticed this year that Hotels.com have become very slow at converting a site purchase to cashback. At this time I have four purchases which have been used are still waiting to reach the pending stage.
	Sandy_Basu \| 23 Aug 2023 Report Abuse
	Hit and miss with tracking Some have tracked fine, another didn't and they wouldn't honor it.
	Chris89 \| 21 Aug 2023 Report Abuse
	Poor conversion I have had several issues with cashback from Hotels.com which has resulted in (successful) claims and delayed pay-outs. The cashback rate is attractive but prices can be less competitive than other online agents without the cashback, which doesn't always automatically track.
	LinSloan \| 21 Aug 2023 Report Abuse
	Cashback comes through....eventually Hotels.com usually offers high levels of cashback. I've used them for some high value bookings and have always received the cashback...eventually! In th case of new york hotels booked about 6 months before going, the timescle was just over a year from the original transaction. So long as you're prepared to wait its fine.
	alhambra109 \| 18 Aug 2023 Report Abuse
	topcashback hotels.com easy site to use and booking process super easy. took over a year to receive cashback for one hotel initially tracked wrongly but got there in the end! other hotel bookings tracked fine. thanks hotels.com will use again
	happyman \| 12 Aug 2023 Report Abuse
	Good site Good site easy to use
	Carlaburfitt \| 10 Aug 2023 Report Abuse
	Incorrect cashback I have been getting incorrect cashback amounts from hotel.com which is very frustrating. I got given 2% instead of 11% when I made bookings for the next month. I now have to log claims on this website which is very time-consuming. I hope they will fix this problem soon.
	wilsonsclau \| 04 Aug 2023 Report Abuse
	Inconsistent I find the cashback and % are applied inconsistently by hotels.com if often have to challenge the % they apply. Also most transactions track automatically when they happen (screwfix, trainline for eg) Hotels.com do not which is frustrating and seems like a way of them avoiding paying!
	neclemen \| 04 Aug 2023 Report Abuse
	Took a year of chasing to get my cashbacl My cashback registered the wrong % amount and it has taken a whole year to get the correct amount paid. I can't fault Topcashback as they have worked hard to get the correct money back for me. But with the new rules coming in for Hotels.com I will have to think carefully before using them again.
	SPEEDBIRDA380 \| 01 Aug 2023 Report Abuse

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