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when you shop with Marks & Spencer

Marks & Spencer Reviews

Reviews and experiences from TopCashback members who have shopped with Marks & Spencer. Log in to review

Marks & Spencer Reviews
	Missing cashback Bought 2 items, neither having tracked. Submitted a claim with TCB, awaiting outcome on the first item as several weeks have passed.
	Velvetcloak \| 04 Apr 2024 Report Abuse
	Have to claim every time Never tracks, always have to put a claim in, won't use anymore!
	melymoos \| 04 Apr 2024 Report Abuse
	NEVER tracks - ever!! Cashback from M & S never tracks for me, I don't have this issue with other retailers. I have to do a claim and it's 50/50 if they pay out.
	LMB14 \| 30 Mar 2024 Report Abuse
	Always A Fight To Get It I make lots of M&S purchases. Each time it's £100+. Every time M&S fails to pay out automatically. I have to make a missing cashback claim and it takes about four months for M&S to agree to pay. Always an effort.
	Jtrackpaul \| 24 Mar 2024 Report Abuse
	Got there in the end. Took a while to get thhe cash back after a lot of nudges.
	trevenden \| 19 Mar 2024 Report Abuse
	Ok cashback It was easy to place my order with M and S. cashback is ok but takes a little time to get
	Barlaston2710 \| 11 Mar 2024 Report Abuse
	No cash back received on 3 items. Have been in touch with cash back to see why
	JemimaP \| 01 Mar 2024 Report Abuse
	Refused to honour cashback Firstly my transaction/purchase didn't track. Then M&S refused to honour my claim. I followed all the cashback guidelines, but still declined! Not impressed.
	Emmsa \| 01 Mar 2024 Report Abuse
	prompt prompt payer ,easy to do
	Adymole \| 18 Feb 2024 Report Abuse
	no good pay out
	H2FoaJ4BN \| 15 Feb 2024 Report Abuse
	Cashback as expected, took a long time Expected amount of cashback was paid out, however it did take longer than the estimated payable time
	Londonkel \| 15 Feb 2024 Report Abuse
	Missing Cashback Twice I have to put a claim in to get my cashback and it looks like I will have to put a third one in for a recent purchase which is not showing
	littlelegs1946 \| 12 Feb 2024 Report Abuse
	Cashback not showing I've purchased quite a few items mid January from M&S and all of a sudden the cashback isn't showing up but it's also on other companies as well not just M&S even though it's not their fault Topcashback are taking so long just to investigate it & plus on one purchase I was supposed to have a £2 bonus but surprise, surprise that also hasn't shown up on my account.
	iIzZheMatt \| 30 Jan 2024 Report Abuse
	No Cashback Tracking Recently bought three items on separate occasions. Cashback did not track automatically on any occasion, had to enter it manually, is this a ploy to extend there non payment times?
	Colste15 \| 19 Jan 2024 Report Abuse
	Never seems to be automatic Never a problem, logging a case has always resulted in cashback, but it would be nice for it to happen automatically like purchases from other companies. Having to remember to wait a week and put a request in is a bind.
	Y0da \| 10 Jan 2024 Report Abuse
	Never tracks I always have to lodge a claim, you just paid me one after waiting a long time and now I have 2 more claims. The £31 pound one needs to be deleted as I returned goods
	cornnette \| 19 Dec 2023 Report Abuse
	nice clothes and sale prices very good very easy just place your order and topcashback does the rest
	Member951471561632 \| 03 Dec 2023 Report Abuse
	Good product and service All products are good quality and very fashionable for all ages
	Perkypauline55 \| 28 Nov 2023 Report Abuse
	All good Cashback tracked and payable within a couple of months.
	Rikster \| 23 Nov 2023 Report Abuse
	Failed cashback Cash back was declined on a genuine purchase before goods were even collected for no apparent reason.
	Buzzard16 \| 15 Nov 2023 Report Abuse
	Rarely Tracks On purchases i have made it rarely tracks. When i contacted tcb customers service it shows you made the purchase but gets rejected by merchant for unclear reasons. I would not waste your time.
	Gottabedave \| 11 Nov 2023 Report Abuse
	Lovely item Very quick delivery lovely product very pleased with item would recommend
	jancritch \| 07 Nov 2023 Report Abuse
	Do not trust cashback, not always tracked Cashback not always track even though visit to site it recorded. Does not seem very reliable
	mrsmalelly \| 07 Nov 2023 Report Abuse
	Cashback amount was reduced from the advertised rate Cashback gained from purchase of flowers
	garybrown19 \| 06 Nov 2023 Report Abuse
	Good, easy cashback Had to get some support from TCB but they were very efficient and helpful
	MeganHollyCollins \| 06 Nov 2023 Report Abuse

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