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when you shop with Marks & Spencer

Marks & Spencer Reviews

Reviews and experiences from TopCashback members who have shopped with Marks & Spencer. Log in to review
Marks & Spencer Reviews
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Slow
You have to wait ages for a payout.. and then it's not a great amount
  Jellie2602 | 07 Apr 2023 Report Abuse
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Great service and quick delivery to store new system for click and collect
great service very efficient new click and collect service which is quick and easy to use
  georgeo5 | 28 Mar 2023 Report Abuse
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Take for ever to pay out
I spend a fortune in this shop but they are really mean when it comes to paying back my cashbackj
  cazzie1951 | 17 Mar 2023 Report Abuse
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slow
very slow to process - takes months
  aphrodite1 | 16 Mar 2023 Report Abuse
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Poor % & Ages to Payout!
The cashback percentage on purchases is extremely poor, and on top of it, they take forever to payout the pennies you earn! For a respected retailer such as M&S, it's very poor!
  CTB254 | 15 Mar 2023 Report Abuse
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Review
Good quick response, found what I needed.
  Juliem60 | 13 Mar 2023 Report Abuse
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Always tracks for wrong amount
Tracks reliably and quickly BUT, and it's a big but, invariably at the wrong amount. I only use the M&S site for buying wine, which should pay 6.8% cashback. I have made four purchases and every one has tracked at 0.85% - the "general" cashback rate rather than the one for wine. That's a big difference. I have submitted claims for the transactions but no resolution some mionths down the line.
  Chris_O | 07 Mar 2023 Report Abuse
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Service delivered as advised on the website...
.... always a pleasure with M&S.
  TheAnge45 | 07 Mar 2023 Report Abuse
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no
through web page
  ada1 | 24 Feb 2023 Report Abuse
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Appalling...didn't pay up. Falsely claimed that not the last channel. Complete lie. I've been on TCB for years and know the right way to receive cashback on genuine transaction. Shame on M&S
  cripley1 | 08 Feb 2023 Report Abuse
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reasonable pay out time
  donkeys1 | 28 Jan 2023 Report Abuse
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Very good. Never any problems.
  Theadmiral28 | 13 Jan 2023 Report Abuse
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Still wait a long time for what is really a small % of cash back
  Jules 61 | 13 Jan 2023 Report Abuse
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Nothing wrong with the product or service but the cashback is problematic. I have placed two orders for wine - nothing else in the order) - which should have paid 10.2% (new customer) / 6.8% (existing customer) for "food,flowers & alcohol". Both tracked at the 0.85% rate, which is supposed to be for "Clothing, home & beauty". So, It's tracked at £1.86 cashback rather than the £18.13 I should be getting - a big difference. Claims submitted for both purchases - let's see if they increase the cashback to the correct amount.
  Chris_O | 05 Jan 2023 Report Abuse
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slow to pay
  Norman13 | 04 Jan 2023 Report Abuse
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Unnecessary daly in actually paying out! I'm still waiting 4 months later!
  Queen Boss | 02 Jan 2023 Report Abuse
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Satisfactory
  plop | 24 Dec 2022 Report Abuse
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Rarely tracks and claims are always declined
  Weggie | 23 Dec 2022 Report Abuse
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Always late and poor tracking
  Irene152 | 10 Dec 2022 Report Abuse
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Excellent pay back time. Good service
  charlie208 | 08 Dec 2022 Report Abuse
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Quick payment.
  geelec | 03 Dec 2022 Report Abuse
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Very easy to earn cashback
  Laurieston | 03 Dec 2022 Report Abuse
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Very bad experience with M&S cashback. Most of the times I have to claim cashback back and most of the times it is declined.
  AnnaGolo | 30 Nov 2022 Report Abuse
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5* quality product clothing in all parts of store and online
  Perkypauline55 | 30 Nov 2022 Report Abuse
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cashback was straight forward, ordering on line and collection in store
  Sjl164 | 30 Nov 2022 Report Abuse
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