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Get up to 14% of your purchase back
when you shop with Marks & Spencer
Marks & Spencer Reviews
Reviews and experiences from TopCashback members who have shopped with Marks & Spencer.
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Marks & Spencer Reviews
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Misleading
I have on more than one occasion made a purchase from M & S through Topcashback but there is no sign of any cashback. There does not seem to be a valid reason for this.
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Jean24601 | 27 Oct 2023
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Never tracks cashback always have to open a ticket
This website never tracks cashback
I always have to submit a miss cashback claim ,this is time consuming
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Diamondsylv | 24 Oct 2023
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Poor
Hasn't tracked the last three purchases so had to raise missing claims, not good.
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SaintEx | 22 Oct 2023
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Appalling!
Time to payout is appalling, rate is very low, and half the transactions don't track. It's far less hassle not to use TopCashback for M&S! I do love M&S though, just not this experience.
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CTB254 | 13 Oct 2023
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reasonable payout time
great products and reasonable payout time
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donkeys1 | 05 Sep 2023
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M&S cash back
M&S doesn’t give cash back straight away . You always have to submit a form to get cash back which is very frustrating
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bluejazz | 12 Aug 2023
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Good service
No problem good cash back
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Benghazic | 24 Jul 2023
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pay 0 cashback
spent £200 for 6% cashback got nothing 0.00
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robs333 | 05 Jul 2023
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Very slow response
Had to put missing claim against m&s. Very slow to respond and issue cashback. Be aware!
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Pknapper | 19 Jun 2023
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M&S have always paid promptly with no problems
M&S have always paid promptly with no problems
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billmull | 06 Jun 2023
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M&S has failed to track for 8 months
As a regular shopper through Topcashback this retailer has failed to track for past 8 months and unable to contact Topcashback directly to resolve issue. You are directed through online portal of having to lodge an individual claim only with no facility to add a general comment regarding multiple claims not tracking.
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giuliano | 02 Jun 2023
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Doesn't track
I love marks and spencers but I can never get my purchases to track
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Jocb43 | 01 Jun 2023
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nice clothes and sale prices very good
sizes of clothes do vary it would be nice if they did some shorter summer skirts for the more mature person
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Member951471561632 | 30 May 2023
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reasonable payout time
reasonable payout time
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donkeys1 | 30 May 2023
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Tracked and paid
Tracked and paid without incident.
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tbiondi | 24 May 2023
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NOT QUICK BUT DOES PAY OUT
IF YOU ORDER REGULARLY FROM M&S YOU NEED TO KEEP GOOD TRACK OF ITEMS AS SOME SLIP THROUGH THE NET: ALSO IF YOU RETURN PART OF THE ORDER IT TAKES LONG TO GO TO PAYABLE.
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Jotopcashmark | 24 May 2023
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Nice bit of extra discount well worth the effort.
Nice extra discount for item was to purchase anyway.
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SwindonMan | 23 May 2023
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Cashback has not been showing up for M&S purchases
I buy quite a lot from M&S but the last three purchases have actually not shown up on my dashboard (I've submitted a 'lost' cashback for each which TopCashBack is dealing with. I've just bought something else today - be interesting to see if this purchase actually shows up in my 'earnings'. I have no idea why there's suddenly been a problem since March, but I would like it sorted out please. Thanks. Saira
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Saira Holmes | 20 May 2023
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Poor rewards for regular existing customers
The rate for regular customers is much lower than the rate for new customers and quite often, during recent online shopping, my visits haven’t even been recorded. I also find them slow to pay out. Poor service from such a large company.
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JulesAylett | 20 May 2023
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Easy to order
It is easy to order from M and S. cashback is good, although there is a long wait for it.
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Barlaston2710 | 14 May 2023
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Cashback doesn't track
M&S is a really poor experience, have had cashback refused in the past for purchases that have gone through Top Cashback and lately my purchases aren't even tracking at all. For the small amount of cashback offered, would be better off searching for an instant discount code from another source.
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SassieC | 05 May 2023
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Easy to deal with, do what they say
Easy to get cashback by logging in through Top Cashback, leads to easy to use website, excellent.
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ShropshireLad01_ | 02 May 2023
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Never Recorded cashback
I have used M and S flowers through topcash 5 times this year so far and every time i have had to raise a claim, it never records.
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Jimbob6723 | 23 Apr 2023
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Stop tracking
The last 4 orders I have put in, haven't tracked, never had this problem before and don't have it with any other retailer. Not sure why. Very frustrating having to put manual claims in all the time.
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rachel490 | 19 Apr 2023
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