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Get up to 8% of your purchase back
when you shop with Marks & Spencer
Marks & Spencer Reviews
Reviews and experiences from TopCashback members who have shopped with Marks & Spencer.
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Marks & Spencer Reviews
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On 3 occasions my cashback has been declined for a variety of invalid reasons. Will not use again.
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cathyaf | 07 Feb 2014
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Cashbacktracked and paid within 6 week of ordering, hassle free. Even used 20% off voucher code on TC website- great!
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hcash4 | 21 Jan 2014
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cashback declined for no reason!
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Ping_Mui | 19 Jan 2014
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Cashback tracked quickly and paid out in five weeks
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JS87 | 18 Jan 2014
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Purchased online tracked very quick but tracked as £0.00 kind of stupid to track if its not going to pay out.
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Themuminthenorth | 17 Jan 2014
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Completely feed-up with transactions not tracking then claims being declined by rip-off Marks and Spencer. My last three orders via TCB have not tracked. No wonder customers are leaving this retailer in droves.
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Dips6 | 16 Jan 2014
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Don't bother, my last 3 purchases/claims from M&S were all declined
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SKWilts | 14 Jan 2014
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I have ordered many times from M&S however a few months ago I ordered from both M&S and M&S Outlet and it did not track, even worse you cannot return Outlet items to store but have to arrange returns. Never again will I buy online from the Outlet store.
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ballyhane | 06 Jan 2014
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I can't get the promo code to work MEG25OFF valid 4th Dec 2013 only. M&S just lost a £155 sale, shame!!!
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janblan3 | 04 Dec 2013
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Be careful that if you return ANY item that is part of your order, the cashback will be declined. I ordered 8 items worth over £200 and return 4 items. Cashback was declined as a result. So if you're not sure about an item in your order, you can always order them in separate orders, get cashback with those separate orders, just in case you have to return something. The pick up @ store option is good for this.
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Zana711 | 01 Dec 2013
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Terribly slow - the worst I've ever experienced! Took four months to even confirm after I was forced to claim, then stated 21wks before payment. I'll be over halfway into my contract before I receive my cashback!
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llesal | 30 Nov 2013
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very fast cashback, good service from topcashback related to this merchant
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whale | 20 Nov 2013
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I have made a lot of purchases from M & S, and cashback has always tracked quickly, and paid as promised. I see a lot of comments here where people "have only made a purchase because of the cashback". I suggest that you treat cashback as a bonus, not as a discount, which is what it is, then you will not be so disappointed!
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Bestbitter | 19 Oct 2013
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Purchased car insurance through M&S at the start of May, nothing shows for a couple of months. Topcashback investigated but nothing has come of it and it's now October. Only reason I went with M&S was because the cashback deal made it the cheapest quote by a decent margin, could have gone with three other providers and saved more.
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| 16 Oct 2013
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I have made purchases solely because of the cash back rates, every purchase made from mark & spencer, I have had to make a claim & most have been declined, it's not worth the time or drama, shopping with this merchant through Top Cash back. It's disgusting how M & S wriggle out of cash back.
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cootepa | 14 Oct 2013
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Ordered Clothes 28 Aug Collect 29th cashback payable 11th Oct certainly Nothing wrong with that--- Very Pleased
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davec62 | 11 Oct 2013
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Twice had problems with cash back with them now. This time declined with excuse that incorrect order ID which is not true.
Vey disappointed with this poor practice and service. Not worth the hassle of cash back. Unlikely to use TCB for this merchant again.
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Saz20 | 21 Sep 2013
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Consistent record of ignored claims or disputed payments so won't bother in future
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MarkyB59 | 04 Sep 2013
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Like the other recent comments, don't bother with M&S. Ordered in January, submitted missing cashback claim in February and eventually Topcashback responded that the claim has been rejected because 'Another marketing channel was credited with the sale'. This was certainly not the case as no other marketing channel was used (and I was careful to delete cookies, restart and start from a new session... what else could I do? In my opinion Topcashback should remove M&S from their merchants immediately.
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Dancin_Diva | 04 Sep 2013
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Useless. 2 separate claims rejected. Will need to take screen shots as site said visit recorded ......
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fcooke | 04 Sep 2013
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Have been waiting since last November still no cashback!
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asktrain | 11 Aug 2013
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Spent over £100 and cashback was declined - M&S claimed I used another website before I went to the M&S website which is complete rubbish. So I lose out!
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CindyT | 07 Aug 2013
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I never seem to have any luck with this merchant. Never receive cashback and always claim but to no avail. I was really disappointed!
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DianeBMW | 04 Aug 2013
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My M&S purchases used to track always, and usually almost immediately. (Also the quality of the goods used to be fairly good.)
But not anymore. M&S have gone steep downhill, I'm afraid.
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| 13 Jul 2013
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I have made purchases solely because of the cash back rates, every purchase from mark & spencer, I have had to make a claim & most have been declined, it's not worth the time or drama, shopping with this merchant this way.
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cootepa | 08 Jul 2013
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