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MORE TH>N Home Insurance Reviews

TopCashback members love the fact that MORE TH>N provide them with competitive prices for their insurance and a great service. Customers like their website, which many describe as "easy to use", and the fact MORE TH>N provided them with the best quote.

Our members are also impressed by how easy it is to edit their policy requirements online, the value for money offered and how they help with any problems encountered. In terms of receiving their cashback, meanwhile, they are generally happy with the tracking and the time it takes.

While MORE TH>N’s Trustpilot rating is poor, those customers leaving positive reviews commend them on their customer service, describing them as extremely helpful. Providing detailed information when buying insurance, being quick to deal with and settle claims and offering reasonable renewal quotes are also highlighted.

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MORE TH>N Home Insurance Reviews
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Tracked next day
  cazzie1230 | 26 Apr 2010 Report Abuse
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Same old story for me too. Still no payment received, its now 6 months. Iif they are this slow at paying out, what are they going to be like if you ever have to claim on your insurance. When Royal SunAlliance rebranded as More Than, it was an appropriate choice of name...More Than a con...
  AdrianLi | 25 Apr 2010 Report Abuse
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Cashback tracked quickly and im pleased with the whole package
  katemarie | 23 Apr 2010 Report Abuse
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Superb! Registered the cashback within 24 hours. Just won't clear until September (5 months!)
  Jospanna13 | 23 Apr 2010 Report Abuse
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I am still waiting for my cash back. I took out my policy in October so it is well overdue. I'm not one to take no for an answer so i phoned more than and when i was told they don't deal with topcashback i demanded to speak to a manager. The manager put me through to the department who deals with cash back. These people hav been so helful, i don't think i can fault their service. They initially told me they would call me back, which i did not believe but they did call back and had rushed my payment through. They are not technically lying when they say they don't deal with topcashback. They pay an intermediary, who then pass the payment on to topcashback. It appears that on Monday this intermediary sent back months worth of payments to more than as they have lost all of the account information regarding the payments. I have been assured that these payments will be resent within the next couple of weeks so don't give up :-)
  louiserose | 22 Apr 2010 Report Abuse
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excellent
  modfox | 21 Apr 2010 Report Abuse
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Tracked very quickly - looking forward to v generous cashback!
  poddle911 | 21 Apr 2010 Report Abuse
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lauraLou2 everyone on here had their transaction show quickly.........getting it into the payment column is another thing entirely.
  DavidJon | 21 Apr 2010 Report Abuse
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Transaction quite easy and cashback registered within a couple of days on my account, brill. Very quick and easy to use no probs at all.
  Lauralou2 | 21 Apr 2010 Report Abuse
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My car insurance hasn't been tracked, no payment even though nudges have been sent and emails! Appaling service!! AVOID
  KARLA_ | 20 Apr 2010 Report Abuse
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used top cash back for other purchases and received my cash back without any problems, but tried to buy my life insurance through more than via this site and three months later it's still saying no transactions reported from merchant. launched an enquiry but won't hold my breath, going to cancel the insurance a.s.a.p out of principle.what a scam
  Garethdyer | 19 Apr 2010 Report Abuse
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Just another one to add to the list of disappointed customers! I took out home insurance last September expecting £70 cashback, this showed up initially but was later reduced to £0 payable. It does seem that the company are misusing TCB for false advertising. I will not be using More Th>n again on principle, even if they did come out as the best value (which they probably wouldn't anyway). I will keep on chasing the claim, but don't feel very hopeful. Good luck to everyone else still waiting!
  jcwell | 19 Apr 2010 Report Abuse
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Must just add. I wish I had read these reviews before I purchased. Makes me a mug
  parkersages | 18 Apr 2010 Report Abuse
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I have been waiting over a year now , for no reason whatsoever they changed my cashback to zero. Perhaps I should refer it to the FSA, They willingly accept your business and then opt out. Not only will I think twice before considering them again but so will all my family
  parkersages | 18 Apr 2010 Report Abuse
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my cashback should have been £75.00, now it shows up as nil, what is going on with this retailer and how do I receive my cashback ?
  | 18 Apr 2010 Report Abuse
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very very sloooooooooow still waiting 2 months later not very happy
  arcadesales | 18 Apr 2010 Report Abuse
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Have waited 8 months now for cashback for my Car Insurance in September 2009 which is still "PENDING". Not very happy at all and have had no communication to say when this will be paid. I also had a pet insurance policy with MoreThan. I took this out in October 2009 and last week it went to payable at £0 after 7 months. Have put in a claim. I'm very worried about the previous comments and this retailers ability to pay out cashback.
  Adrianwd | 18 Apr 2010 Report Abuse
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Tracked the following day! Easy to use web site and good prices for Travel Insurance - recommended.
  dallardyce | 17 Apr 2010 Report Abuse
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I have been waiting for 6 months now for my cashback - its nearly time for this years car insurance! I will see how things turn out i.e. if i actually get the cashback at all!!! It will influence me as to whether i actually consider More Than as a future insurer - no-one likes to think they have been misled and the only way is to vote to my feet! They have still time to pay out so watch this space.......
  Susan_Studholme | 16 Apr 2010 Report Abuse
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Tracked quickly - no problems
  boltyarocket | 16 Apr 2010 Report Abuse
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I believe this to be a SCAM!! More Than informed me that they do not deal with TopCasback. My advice? - Do not deal with!
  | 15 Apr 2010 Report Abuse
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Do not deal with this company if you are expecting to get cashback! This is a SCAM!!!!!! My cashback tracked quite quickly and after waiting for months, I have now got a message saying that Topcashback are still awaiting the £65.00 from More Than. I decided to ring More Than and was informed that this company DOES NOT deal with TopCashback!!!! I paid for my insurance in full and now find that I took it out under false pretences! I will now be cancelling my insurance AND contacting the FSA and trading standards! :(((
  | 15 Apr 2010 Report Abuse
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Still waiting over 6 months from More than for £65 off their car insurance. i have used the AA for my dad and they have paid straight away. lots of people are having problems with more than so why doesnt top cash back site just remove them from their site.
  Dan1982 | 14 Apr 2010 Report Abuse
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pending very quickly but a 6 month due date!!!
  aandd | 14 Apr 2010 Report Abuse
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Tracked within 1 hour (Car insurance). Will have to see how quick they are to pay up now!
  adamc1988uk | 14 Apr 2010 Report Abuse
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