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MORE TH>N Home Insurance Reviews

TopCashback members love the fact that MORE TH>N provide them with competitive prices for their insurance and a great service. Customers like their website, which many describe as "easy to use", and the fact MORE TH>N provided them with the best quote.

Our members are also impressed by how easy it is to edit their policy requirements online, the value for money offered and how they help with any problems encountered. In terms of receiving their cashback, meanwhile, they are generally happy with the tracking and the time it takes.

While MORE TH>N’s Trustpilot rating is poor, those customers leaving positive reviews commend them on their customer service, describing them as extremely helpful. Providing detailed information when buying insurance, being quick to deal with and settle claims and offering reasonable renewal quotes are also highlighted.

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MORE TH>N Home Insurance Reviews
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Took out a van policy at the end of Oct 09. Has in the last few days become payable. Very surprised as its £85 I had given up on. Wouldn't recommend though.
  10190631126 | 01 Jun 2010 Report Abuse
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Very slow cashback.
  merlin_the_happy_pig | 31 May 2010 Report Abuse
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Absolute rubbish!! I would not get insurance based on their promise of cashback. I took insurance out last July and have still not been paid out, my promise of £70 was pending for months and then removed completely from my account. Cashback have chased More Than twice but as yet i'm still waiting and to be honest do not expect to get paid out now. Will certainly be transferring to a different insurer in July, just grateful i haven't had to make a claim looking at the comments of people who have.
  | 30 May 2010 Report Abuse
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I have received my cleared payment today after a long wait but received £90 so worth the wait. Just be patient and chase with topcashback if not paid when said it would. Very pleased.
  10251477114 | 30 May 2010 Report Abuse
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After several months of my Cashback not even tracking, it finally appeared last week and has become payable a couple of days later. So despite the long, long wait, £80 is on its way to my bank! Hang on in there!
  Gazlet | 29 May 2010 Report Abuse
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Just want to say after months of trying I have finally got my CB from More Than. So do not give up eventually you will get your CB just stand your ground with them and it will happen. Thanks TCB for helping.
  vampireknight | 29 May 2010 Report Abuse
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I purchased my car insurance at the beginning of October 2009 and they finally paid me my £65.00 on May 27 2010, it took nearly 8 MONTH to get the cash back. Was it really worth the wait???? I wouldn't use More Th>n again.
  paul_kirkbride | 28 May 2010 Report Abuse
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Further to my post on 25/03/10 'Took 2 policies out, 1 on 24/09/09 and 1 on 25/10/09. A bit of a delay and payable date put back 1 month on both however 1st policy has just become payable, £70 albeit almost 1 month after deferred date. Just waiting for 2nd to be paid £78' The 2nd has now been paid, I never contacted TCB or More Than at any time, I just followed their instructions when buying and then waited.
  Davison4330 | 28 May 2010 Report Abuse
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Just checked and its now payable after 7 months. I think the reason they take so long is if they paid the cashback sooner what is to stop you cancelling and moving somewhere else after payt. Bit frustrating but got there in the end. Thanks TCB
  mackie2808 | 28 May 2010 Report Abuse
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Wooooooooooooooooo hooooooooooooooo i've just been paid!!!! Only took 7 months but got there in the end!!
  louiserose | 28 May 2010 Report Abuse
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oh my God it's actually gone "payable"......
  DavidJon | 28 May 2010 Report Abuse
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Still waiting for cashback 8 months after taking out a car policy. As if that is not enough, I experienced awful customer service today when I rang to amend my policy with a change of car. I don't recommend them at all.
  klitos | 26 May 2010 Report Abuse
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Still waiting...
  2570307856 | 26 May 2010 Report Abuse
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I have been in regular contact with More Than over my payment. They have phoned me several times to see if i had been paid yet as they paid my cashback 2 months ago!!! Every time i ask topcashback where it is i get fobbed off and they keep saying it'll be another few weeks. I'm sick and tired of this now and will be taking this further!!
  louiserose | 26 May 2010 Report Abuse
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Absolutely woeful. Still awaiting payment from Oct 09 despite loads of queries. This lot should be taken off the site. AVOID
  tidsthecat | 24 May 2010 Report Abuse
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Very very very slow! Still waiting for cashback for transaction in October 2010.
  Cardi | 24 May 2010 Report Abuse
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I expected a long wait, up to 6 months, but now I'm up to 7 months and it's still marked as confirmed. Will I ever see it? Can someone post who has recieved cash back from them for car insurance recently and say how long it took. Ta
  Blackarrow | 21 May 2010 Report Abuse
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Not very impressed at moment cash back failed to pay on 30th May. I also have another claim that has been tracked but not confirmed o/s from 3rd March.
  | 19 May 2010 Report Abuse
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AT YOUR PERIL!! I have been waiting for ten months now and no further forward - showing as pending for 9 months! Could have had a child quicker!!?? And furthermore, response from TCB a little bit pointless and routine with them actually taking any action?? What as this bunch still doing on this website??
  steffip72 | 18 May 2010 Report Abuse
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Took our Car Insurance with More Th>n in July 2009. Still waiting on my cashback to be paid. I am in the process of contacting Watchdog as I feel I have been very MORE Th>n fooled. I think everybody in the same sitution should e-mail Watchdog, give them a taste of their own bad advertisment!
  | 17 May 2010 Report Abuse
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@Tina08 - can you please give me the department you spoke to or the name of the person you spoke to at morethan. I have already spoken to morethan once. I spoke to someone from the far east and they didn't seem to have a clue about this tcb promotion. This was before tcb assured me I'd get my payment in due course. But I want to be doubly sure....if you know what I mean ;)
  hammyesq | 17 May 2010 Report Abuse
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Im also still waiting for my cashback it' confirmed on my account. I have contacted morethan who have said topcashback need to look into the payment. It's all a nightmare, I will not be using morethan again.
  | 17 May 2010 Report Abuse
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I've been waiting for about 6 months too - tracked very quickly but More Than just aren't paying. Maybe it would help if we all get in touch with TopCashBack and ask for help - it seems as if nobody is going to get anything at the rate without some action! I'll be contacting More Than directly too - they must deal with TopCashBack as the claim is coming in as tracked! Good luck everyone!
  EmmaCashBack | 17 May 2010 Report Abuse
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awful service, I have started complaining direct to MoreThan themselves as I don't believe TCB do anything to chase the issue, I think they just wait for the money to come in. I received a letter from MoreThan mid April saying I would get cashback "late April early May"........you can guess the rest can't you.
  DavidJon | 17 May 2010 Report Abuse
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appeared on my summery within 24 hours and understand need to wait for confirmation for a few months but over all a very good services
  | 17 May 2010 Report Abuse
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