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Ocado Reviews

Reviews and experiences from TopCashback members who have shopped with Ocado. Log in to review

Ocado Reviews
	Tracked super fast for cashback and could use a secial offer as well, so really great value, and delivery was on time and well packed. Great service!
	JoAnnH \| 19 Jul 2012 Report Abuse
	due £7.50 and wouldn't pay stated wrong code used but no code was necessary. rubbish, don't expect them to pay
	Cshsas \| 19 Jul 2012 Report Abuse
	I was a new customer last Novenber and expected £7.50 cashback. Ocado have now declined the cashback stating I used an invalid discount code. The code I used was valid !!
	xxxraichxxx \| 19 Jul 2012 Report Abuse
	Very disappointing, originally tacked at promotional rate of £6 but then changed to £0 for no apparent reason. I'm surprised at Ocado - normally I'd rate their service butu don't use for cashback, it doesn't work.
	HayleyDB \| 19 Jun 2012 Report Abuse
	No cashback, even though I qualified as a first-time customer, no information given as to why they wouldn't award cashback, products over-priced, only positive about them is the nice friendly delivery driver! Won't be using again...EVER!
	isabelleevangeline \| 13 Jun 2012 Report Abuse
	Terrible - after initial tracking cashback went to 0, for no apparent reason. Had to submit missing cashback claim. Will not use again.
	ajkitteh \| 11 Jun 2012 Report Abuse
	Rubbish! It took 2 months to confirm and the amount tracked is zero.
	cmlb2008 \| 08 May 2012 Report Abuse
	made my first purchase from Ocado last November, tracked at £0.00 . Submitted claim but still waiting 6 months later
	xxxraichxxx \| 08 May 2012 Report Abuse
	Wow! Cashback tracked within 3 hours!!! Easy to use website for ordering and fantastic variety of delivery times! Overall, very pleased :)
	\| 23 Apr 2012 Report Abuse
	Cashback tracked quickly, customer service somewhat lacking in my opinion
	dabbit \| 20 Apr 2012 Report Abuse
	Ocado declined cashback probably because i used a money coupon but that was not indicated so they should have paid very poor.
	Bigcol3572 \| 06 Mar 2012 Report Abuse
	still waiting for the cashback from September. No attempts by ocado to come up with the cashback.
	mat_white \| 06 Mar 2012 Report Abuse
	Cashback amount was declined by Ocado without any reason. Very disappointing. Will not use again.
	notahappybunny \| 06 Mar 2012 Report Abuse
	Cashback showed within a few hours then after deliverd went to £0.00 They don't pay you the cashback.So as they are dishonest i will not use again.
	vr6man \| 14 Feb 2012 Report Abuse
	still waiting for cashback - tracked as zero and chased numerous times but no reply. avoid
	tillygirl \| 08 Feb 2012 Report Abuse
	they made an excuse that they couldnt link the transaction directly to TCB as they dont want to pay, they have done it with few of my friends too though we all linked to Ocado site straight from TCB. they are just not good enough to honour their cash back deal. i wont shop with them online any more..
	\| 06 Feb 2012 Report Abuse
	Excellent service and good quality products - at compettive prices
	db65 \| 05 Feb 2012 Report Abuse
	Never have items missing or substituted unlike other large grocery stores who deliver.
	\| 04 Feb 2012 Report Abuse
	cash back not paid due to using a £20 off voucher on a £40 shop, I would presume this is why the cash-back did not pay out :(
	Mr_bubble \| 24 Jan 2012 Report Abuse
	Tracked within the hour of order and delivered before time.Very Good
	farnsbarns \| 24 Jan 2012 Report Abuse
	Great service. Would use again. Cashback came through too! Good stuff!
	\| 29 Dec 2011 Report Abuse
	Never used Ocado before - excellent service Then cash back change from £7.72 to payable £0.00 Awaiting to hear from TCB. BE AWARE you may not get any cash back from this site!!
	Grumpy_old_women \| 07 Dec 2011 Report Abuse
	Tracked quickly, goods delivered on time, excellent I thought. Cash back first shown as £7.72 then changed to £0.00. Still waiting to find out why!!
	Grumpy_old_women \| 01 Dec 2011 Report Abuse
	Bought, paid (didnt use any codes), tracked... Nothing. Not paying out. Avoid.
	Silhouette \| 01 Dec 2011 Report Abuse
	ABSOLUTELY FANTASTIC!!!!! This my first online grocery shopping, the code is amazing(50 off 80 and even better.. plus 7.73 cashback!!!!), the food is great, delivery is on time and ...I love the delivery guy..lol..so handsome!! must recommend it to everyone!
	\| 20 Nov 2011 Report Abuse

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